Customer Services Manager Job Trends in Reading

Customer Service Manager
Berkshire > Reading

The median Customer Service Manager salary in Reading is £40,000 per year, according to job vacancies posted during the 6 months leading to 2 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Nov 2025
Same period 2024 Same period 2023
Rank 57 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Services Manager 1 0 0
As % of all permanent jobs in Reading 0.20% - -
As % of the Job Titles category 0.22% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £40,000 - -
Berkshire median annual salary £40,000 - -

All Permanent IT Job Vacancies
Reading

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 453 1,111 942
% of permanent jobs with a recognized job title 92.83% 94.15% 93.08%
Number of salaries quoted 272 554 590
10th Percentile £28,000 £31,250 £32,500
25th Percentile £35,000 £41,263 £38,864
Median annual salary (50th Percentile) £50,803 £57,500 £55,000
Median % change year-on-year -11.65% +4.55% -8.33%
75th Percentile £67,500 £75,000 £70,000
90th Percentile £87,250 £85,000 £83,750
Berkshire median annual salary £47,500 £60,000 £54,500
% change year-on-year -20.83% +10.09% -5.22%

Customer Services Manager
Job Vacancy Trend in Reading

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Services Manager' in the job title relative to all permanent IT jobs advertised in Reading.

Customer Services Manager job vacancy trend in Reading

Customer Services Manager
Salary Trend in Reading

Salary distribution trend for Customer Services Manager job vacancies in Reading.

Salary distribution trend for Customer Services Manager job vacancies in Reading

Customer Services Manager Skill Set
Top 14 Co-Occurring Skills & Capabilities in Reading

For the 6 months to 2 November 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Reading region featuring Customer Services Manager in the job title.

1 1 (100.00%) Asana
1 1 (100.00%) Commercial Awareness
1 1 (100.00%) Conflict Resolution
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) HubSpot
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft PowerPoint
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Product Marketing
1 1 (100.00%) Project Management

Customer Services Manager Skill Set
Co-Occurring Skills & Capabilities in Reading by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft PowerPoint
Cloud Services
1 1 (100.00%) Asana
General
1 1 (100.00%) Marketing
Miscellaneous
1 1 (100.00%) e-Learning
Processes & Methodologies
1 1 (100.00%) Commercial Awareness
1 1 (100.00%) Conflict Resolution
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Product Marketing
1 1 (100.00%) Project Management
Vendors
1 1 (100.00%) HubSpot
1 1 (100.00%) Microsoft