Service Delivery Jobs in Reading

Service Delivery
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 63 65 77
Rank change year-on-year +2 +12 -11
Permanent jobs citing Service Delivery 64 73 52
As % of all permanent jobs advertised in Reading 3.73% 4.59% 2.98%
As % of the Processes & Methodologies category 4.22% 4.74% 3.22%
Number of salaries quoted 39 64 39
10th Percentile - £30,050 £32,900
25th Percentile £34,500 £32,500 £42,750
Median annual salary (50th Percentile) £52,500 £42,500 £54,000
Median % change year-on-year +23.53% -21.30% -1.82%
75th Percentile £55,000 £45,900 £68,750
90th Percentile £63,750 £70,000 -
Berkshire median annual salary £52,500 £45,600 £50,000
% change year-on-year +15.13% -8.80% +11.11%

All Process and Methodology Skills
Reading

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,516 1,539 1,613
As % of all permanent jobs advertised in Reading 88.45% 96.67% 92.38%
Number of salaries quoted 932 817 949
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,500 £41,250 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £81,250 £92,500 £82,500
Berkshire median annual salary £55,000 £57,500 £57,500
% change year-on-year -4.35% - +4.55%

Service Delivery
Job Vacancy Trend in Reading

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Delivery in Reading

Service Delivery
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Service Delivery in Reading.

Salary trend for Service Delivery in Reading

Service Delivery
Salary Histogram in Reading

Salary distribution for jobs citing Service Delivery in Reading over the 6 months to 18 April 2024.

Salary histogram for Service Delivery in Reading

Service Delivery
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (20.31%) Microsoft Office
Cloud Services
1 2 (3.13%) Microsoft 365
2 1 (1.56%) AWS
2 1 (1.56%) Azure
Communications & Networking
1 13 (20.31%) LAN
2 1 (1.56%) 5G
2 1 (1.56%) Firewall
2 1 (1.56%) Internet
2 1 (1.56%) LTE
2 1 (1.56%) Radio Access Network
2 1 (1.56%) WAN
2 1 (1.56%) Wi-Fi
2 1 (1.56%) Wireless
Database & Business Intelligence
1 1 (1.56%) MySQL
1 1 (1.56%) RDBMS
1 1 (1.56%) Relational Database
1 1 (1.56%) SQL Server
General
1 30 (46.88%) Social Skills
2 21 (32.81%) Finance
3 17 (26.56%) Public Sector
4 12 (18.75%) Organisational Skills
5 11 (17.19%) Analytical Skills
6 5 (7.81%) Influencing Skills
7 3 (4.69%) Inclusion and Diversity
7 3 (4.69%) Telecoms
8 2 (3.13%) Marketing
8 2 (3.13%) Presentation Skills
Job Titles
1 12 (18.75%) Desktop Engineer
1 12 (18.75%) Desktop Support
1 12 (18.75%) Desktop Support Engineer
1 12 (18.75%) DV Cleared Desktop Support
1 12 (18.75%) Support Engineer
2 10 (15.63%) Administrator
2 10 (15.63%) Service Delivery Manager
2 10 (15.63%) ServiceNow Administrator
3 9 (14.06%) Delivery Manager
3 9 (14.06%) Service Manager
4 6 (9.38%) ServiceNow Specialist
5 4 (6.25%) Head of Operations
5 4 (6.25%) Head of Service Operations
6 3 (4.69%) Architect
6 3 (4.69%) Consultant
6 3 (4.69%) ITSM Architect
6 3 (4.69%) SC Cleared Desktop Support
6 3 (4.69%) Service Architect
7 2 (3.13%) Head of Delivery
7 2 (3.13%) Services Director
Miscellaneous
1 11 (17.19%) Driving Licence
2 1 (1.56%) CCTV
2 1 (1.56%) Data Centre
2 1 (1.56%) IoT
Operating Systems
1 14 (21.88%) Windows
2 12 (18.75%) Windows 10
2 12 (18.75%) Windows 7
3 1 (1.56%) Linux
3 1 (1.56%) Mac OS
3 1 (1.56%) Unix
Processes & Methodologies
1 35 (54.69%) ITIL
2 24 (37.50%) ITSM
2 24 (37.50%) Problem-Solving
3 20 (31.25%) Customer Service
4 19 (29.69%) Service Management
5 13 (20.31%) Actionable Insight
5 13 (20.31%) Agile
5 13 (20.31%) Service Catalogue
5 13 (20.31%) Software Testing
5 13 (20.31%) Test Scripting
5 13 (20.31%) Waterfall
6 12 (18.75%) Customer Requirements
6 12 (18.75%) Software Deployment
7 11 (17.19%) Customer Experience
8 10 (15.63%) Budget Management
8 10 (15.63%) Stakeholder Management
9 9 (14.06%) Service Delivery Management
10 7 (10.94%) Continuous Improvement
10 7 (10.94%) GAP Analysis
10 7 (10.94%) Matrix Management
Programming Languages
1 1 (1.56%) SQL
1 1 (1.56%) T-SQL
Qualifications
1 33 (51.56%) Security Cleared
2 21 (32.81%) SC Cleared
3 18 (28.13%) DV Cleared
4 7 (10.94%) Degree
5 1 (1.56%) A+ Certification
5 1 (1.56%) CCNA
5 1 (1.56%) Cisco Certification
5 1 (1.56%) DBS Check
5 1 (1.56%) MCDST
5 1 (1.56%) Microsoft Certification
Quality Assurance & Compliance
1 12 (18.75%) SLA
2 7 (10.94%) QA
3 1 (1.56%) GDPR
System Software
1 12 (18.75%) Firmware
Systems Management
1 12 (18.75%) SCCM
Vendors
1 16 (25.00%) ServiceNow
2 13 (20.31%) Microsoft
3 12 (18.75%) HP
4 4 (6.25%) BT
5 3 (4.69%) Oracle
6 1 (1.56%) Cisco
6 1 (1.56%) VMware
6 1 (1.56%) WatchGuard