Technical Support Jobs in Reading

Technical Support
Berkshire > Reading

The median Technical Support salary in Reading is £28,250 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 100 126 112
Rank change year-on-year +26 -14 -17
Permanent jobs requiring a Technical Support 24 14 15
As % of all permanent jobs advertised in Reading 1.40% 0.87% 0.86%
As % of the Job Titles category 1.48% 0.93% 0.89%
Number of salaries quoted 22 0 15
10th Percentile £25,500 - £21,850
25th Percentile £25,875 - £22,875
Median annual salary (50th Percentile) £28,250 - £26,000
Median % change year-on-year - - +1.96%
75th Percentile £33,250 - £36,250
90th Percentile £37,000 - £46,700
Berkshire median annual salary £34,000 £42,500 £32,500
% change year-on-year -20.00% +30.77% +22.64%

All Permanent IT Job Vacancies
Reading

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 1,621 1,509 1,692
% of permanent jobs with a recognized job title 94.74% 93.61% 97.41%
Number of salaries quoted 1,036 812 1,015
10th Percentile £30,000 £31,250 £27,500
25th Percentile £38,000 £41,250 £40,000
Median annual salary (50th Percentile) £54,000 £60,000 £60,000
Median % change year-on-year -10.00% - +4.35%
75th Percentile £68,750 £75,000 £73,863
90th Percentile £80,000 £92,500 £82,500
Berkshire median annual salary £52,500 £57,500 £57,000
% change year-on-year -8.70% +0.88% +3.64%

Technical Support
Job Vacancy Trend in Reading

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Technical Support in Reading

Technical Support
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Technical Support in Reading.

Salary trend for Technical Support in Reading

Technical Support
Salary Histogram in Reading

Salary distribution for jobs citing Technical Support in Reading over the 6 months to 24 April 2024.

Salary histogram for Technical Support in Reading

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Reading

For the 6 months to 24 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring Technical Support in the job title.

1 21 (87.50%) Social Skills
2 10 (41.67%) Automotive
3 6 (25.00%) Customer Service
3 6 (25.00%) Problem-Solving
4 5 (20.83%) Degree
4 5 (20.83%) French Language
4 5 (20.83%) German Language
4 5 (20.83%) Microsoft
5 4 (16.67%) B2B
5 4 (16.67%) Microsoft Office
5 4 (16.67%) SaaS
6 3 (12.50%) Wireless
6 3 (12.50%) Microsoft Excel
7 2 (8.33%) ERP
7 2 (8.33%) SQL
7 2 (8.33%) Firmware
7 2 (8.33%) Manufacturing
7 2 (8.33%) Analytical Skills
7 2 (8.33%) Data Centre
7 2 (8.33%) Geotechnical Engineering
7 2 (8.33%) Azure
8 1 (4.17%) AWS
8 1 (4.17%) Alfresco
8 1 (4.17%) Data Migration
8 1 (4.17%) Laserfiche
8 1 (4.17%) Competitor Analysis
8 1 (4.17%) Incident Management
8 1 (4.17%) VLAN
8 1 (4.17%) Roadmaps
8 1 (4.17%) Microsoft Purview

Technical Support Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Alfresco
1 1 (4.17%) Documentum
1 1 (4.17%) FileNet
1 1 (4.17%) Microsoft Exchange
1 1 (4.17%) SharePoint
Applications
1 4 (16.67%) Microsoft Office
2 3 (12.50%) Microsoft Excel
Cloud Services
1 4 (16.67%) SaaS
2 2 (8.33%) Azure
3 1 (4.17%) AWS
3 1 (4.17%) Dropbox
3 1 (4.17%) Microsoft 365
3 1 (4.17%) Microsoft Purview
3 1 (4.17%) OneDrive
3 1 (4.17%) Power Platform
Communications & Networking
1 3 (12.50%) Wireless
2 1 (4.17%) VLAN
General
1 21 (87.50%) Social Skills
2 10 (41.67%) Automotive
3 5 (20.83%) French Language
3 5 (20.83%) German Language
4 2 (8.33%) Analytical Skills
4 2 (8.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.17%) .NET
Miscellaneous
1 2 (8.33%) Data Centre
2 1 (4.17%) Self-Motivation
Operating Systems
1 1 (4.17%) Windows
Processes & Methodologies
1 6 (25.00%) Customer Service
1 6 (25.00%) Problem-Solving
2 4 (16.67%) B2B
3 2 (8.33%) ERP
3 2 (8.33%) Geotechnical Engineering
4 1 (4.17%) Artificial Intelligence
4 1 (4.17%) Competitor Analysis
4 1 (4.17%) Content Management
4 1 (4.17%) Data Migration
4 1 (4.17%) Document Management
4 1 (4.17%) Incident Management
4 1 (4.17%) Machine Learning
4 1 (4.17%) Migration
4 1 (4.17%) Presales
4 1 (4.17%) Roadmaps
4 1 (4.17%) Strategic Roadmap
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) Java
Qualifications
1 5 (20.83%) Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 2 (8.33%) Firmware
2 1 (4.17%) Active Directory
Vendors
1 5 (20.83%) Microsoft
2 1 (4.17%) EMC
2 1 (4.17%) Hyland
2 1 (4.17%) IBM
2 1 (4.17%) iManage
2 1 (4.17%) Laserfiche
2 1 (4.17%) OpenText
2 1 (4.17%) Oracle
2 1 (4.17%) Salesforce