Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Salford with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Service Management
Manchester > Salford
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 29 21 -
Rank change year-on-year -8 - +27
Permanent jobs citing Service Management 9 5 0
As % of all permanent IT jobs advertised in Salford 4.74% 3.73% -
As % of the Processes & Methodologies category 4.86% 4.59% -
Number of salaries quoted 8 5 0
Salford median annual salary £24,000 £52,205 -
Median salary % change year-on-year -54.03% - -
Manchester median annual salary £40,173 £45,000 £47,500
% change year-on-year -10.73% -5.26% +5.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Salford with a requirement for process or methodology skills.

All Process and Methodology Skills
Salford
Permanent vacancies with a requirement for process or methodology skills 185 109 65
As % of all permanent IT jobs advertised in Salford 97.37% 81.34% 89.04%
Number of salaries quoted 137 84 58
Salford median annual salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26% +1.33%
10th Percentile £22,500 £24,825 £27,825
90th Percentile £56,250 £65,500 £50,000
Manchester median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Service Management
Job Vacancy Trend in Salford

Job postings citing Service Management as a percentage of all IT jobs advertised in Salford.

Job vacancy trend for Service Management in Salford

Service Management
Salary Trend in Salford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Salford.

Salary trend for Service Management in Salford

For the 6 months to 20 September 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Salford region with a requirement for Service Management.

1 9 (100.00%) ITIL
2 8 (88.89%) Windows
2 8 (88.89%) Microsoft
2 8 (88.89%) Microsoft Azure
2 8 (88.89%) Skype for Business
2 8 (88.89%) Office 365
2 8 (88.89%) Skype
3 7 (77.78%) Virtual Machines
3 7 (77.78%) SQL Server
3 7 (77.78%) IaaS
3 7 (77.78%) Relational Database
3 7 (77.78%) ITIL V3
3 7 (77.78%) Line Management
3 7 (77.78%) Change Management
3 7 (77.78%) SCCM
3 7 (77.78%) SCVMM
3 7 (77.78%) Windows Server 2008
3 7 (77.78%) SQL Server 2008
3 7 (77.78%) Retail
3 7 (77.78%) Dynamics CRM
3 7 (77.78%) Incident Management
3 7 (77.78%) SharePoint Server
3 7 (77.78%) Problem Management
3 7 (77.78%) Exchange Server 2007
3 7 (77.78%) SLA
3 7 (77.78%) TCP/IP
3 7 (77.78%) HNC
3 7 (77.78%) SQL
3 7 (77.78%) CRM
3 7 (77.78%) SharePoint

Service Management
Co-occurring IT Skills in Salford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (88.89%) Skype for Business
2 7 (77.78%) Exchange Server 2007
2 7 (77.78%) MS Exchange
2 7 (77.78%) SharePoint
2 7 (77.78%) SharePoint Server
Business Applications
1 7 (77.78%) Dynamics CRM
Cloud Services
1 8 (88.89%) Microsoft Azure
1 8 (88.89%) Office 365
2 7 (77.78%) IaaS
Communications & Networking
1 8 (88.89%) Skype
2 7 (77.78%) Firewall
2 7 (77.78%) TCP/IP
3 1 (11.11%) DHCP
3 1 (11.11%) DNS
Database & Business Intelligence
1 7 (77.78%) Relational Database
1 7 (77.78%) SQL Server
1 7 (77.78%) SQL Server 2008
General
1 7 (77.78%) Retail
Job Titles
1 4 (44.44%) Analyst
1 4 (44.44%) IT Support
2 3 (33.33%) Service Analyst
2 3 (33.33%) Service Desk Analyst
3 2 (22.22%) 2nd Line Engineer
3 2 (22.22%) 2nd Line Service Desk Analyst
3 2 (22.22%) 2nd Line Support
3 2 (22.22%) 2nd Line Support Analyst
3 2 (22.22%) 2nd Line Support Engineer
3 2 (22.22%) Cloud Engineer
3 2 (22.22%) Service Desk Engineer
3 2 (22.22%) Service Desk Support
3 2 (22.22%) Service Desk Support Analyst
3 2 (22.22%) Support Engineer
4 1 (11.11%) Identity Management Specialist
4 1 (11.11%) IT Analyst
4 1 (11.11%) IT Operations Analyst
4 1 (11.11%) Onboarding Analyst
4 1 (11.11%) Operations Analyst
4 1 (11.11%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
1 1 (11.11%) Middleware
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Blackberry
1 1 (11.11%) Management Information System
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) Windows Server 2008
3 1 (11.11%) Linux
3 1 (11.11%) SUSE
3 1 (11.11%) Windows Server
Processes & Methodologies
1 9 (100.00%) ITIL
2 7 (77.78%) Change Management
2 7 (77.78%) CRM
2 7 (77.78%) Incident Management
2 7 (77.78%) ITIL V3
2 7 (77.78%) ITSM
2 7 (77.78%) Line Management
2 7 (77.78%) Problem Management
3 1 (11.11%) Business Continuity
3 1 (11.11%) Continuous Improvement
3 1 (11.11%) Disaster Recovery
3 1 (11.11%) Email Filtering
3 1 (11.11%) Identity Management
3 1 (11.11%) Kalman Filter
3 1 (11.11%) Problem-Solving
3 1 (11.11%) Task Automation
Programming Languages
1 7 (77.78%) SQL
Qualifications
1 7 (77.78%) HNC
1 7 (77.78%) Microsoft Certification
2 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 7 (77.78%) SLA
System Software
1 7 (77.78%) Virtual Machines
2 1 (11.11%) Active Directory
Systems Management
1 7 (77.78%) SCCM
1 7 (77.78%) SCVMM
2 1 (11.11%) Forefront Identity Manager
2 1 (11.11%) Single Sign-On
Vendors
1 8 (88.89%) Microsoft
2 1 (11.11%) Cisco
2 1 (11.11%) Clearswift
2 1 (11.11%) IronPort
2 1 (11.11%) Micro Focus
2 1 (11.11%) NetApp
2 1 (11.11%) NetIQ
2 1 (11.11%) Novell