Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Contact Management
UK > Scotland
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank - 204 -
Permanent jobs citing Contact Management 0 12 0
As % of all permanent IT jobs advertised in Scotland - 0.23% -
As % of the Processes & Methodologies category - 0.25% -
Number of salaries quoted 0 0 0
Scotland median annual salary - - -
UK median annual salary £65,000 £42,500 £60,500
% change year-on-year +52.94% -29.75% +5.22%

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Permanent vacancies with a requirement for process or methodology skills 5097 4751 5852
As % of all permanent IT jobs advertised in Scotland 90.82% 91.40% 90.87%
Number of salaries quoted 3246 2882 3705
Scotland median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% +2.41%
10th Percentile £28,250 £28,250 £27,750
90th Percentile £66,250 £65,000 £63,750
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Contact Management
Job Vacancy Trend in Scotland

Job postings citing Contact Management as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Contact Management in Scotland

Contact Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in Scotland.

Salary trend for Contact Management in Scotland