The median annual salary for a Service Desk Manager was £37,500 in advertised job vacancies in Scotland during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Manager
UK / Scotland
Rank 137 161 153
Rank change year-on-year +24 -8  
Permanent jobs requiring a Service Desk Manager 1 2 5
As % of all permanent IT jobs advertised in Scotland 0.043% 0.068% 0.16%
As % of the Job Titles category 0.045% 0.072% 0.17%
Number of salaries quoted 1 1 3
Median salary £37,500 £55,000 £47,500
Median salary % change year-on-year -31.81% +15.78%  
UK excluding London median salary £37,500 £45,000 £40,000
% change year-on-year -16.66% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2227 2780 2960
As % of all permanent IT job vacancies advertised in Scotland 95.99% 94.82% 95.73%
Number of salaries quoted 1380 1808 1834
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.55% +5.88%  
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £65,000 £59,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Manager
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in Scotland

Service Desk Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in Scotland.

Salary trend for Service Desk Manager in Scotland

Service Desk Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Scotland region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 1 £37,500 -
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 25 March 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Service Desk Manager in the job title.

1 3 (60.00%) ITIL
1 3 (60.00%) SLA
2 2 (40.00%) Degree
2 2 (40.00%) Service Management
2 2 (40.00%) Service Desk Management
2 2 (40.00%) Line Management
2 2 (40.00%) Analytical Skills
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) SDLC
3 1 (20.00%) Case Management
3 1 (20.00%) Firewall
3 1 (20.00%) Management Information System
3 1 (20.00%) Manufacturing
3 1 (20.00%) JIRA
3 1 (20.00%) Six Sigma Black Belt
3 1 (20.00%) Atlassian
3 1 (20.00%) Fat Client
3 1 (20.00%) Data Protection
3 1 (20.00%) Microsoft
3 1 (20.00%) Thin Client
3 1 (20.00%) Terminal Services
3 1 (20.00%) Internet
3 1 (20.00%) Six Sigma
3 1 (20.00%) Project Management
3 1 (20.00%) PRINCE2
3 1 (20.00%) Windows
3 1 (20.00%) ERP
3 1 (20.00%) MS Exchange
3 1 (20.00%) LAN
3 1 (20.00%) WAN

Service Desk Manager Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
Communications & Networking
1 1 (20.00%) Firewall
1 1 (20.00%) Internet
1 1 (20.00%) LAN
1 1 (20.00%) WAN
Development Applications
1 1 (20.00%) JIRA
General
1 1 (20.00%) Manufacturing
Miscellaneous
1 2 (40.00%) Analytical Skills
2 1 (20.00%) Fat Client
2 1 (20.00%) Management Information System
2 1 (20.00%) Thin Client
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Line Management
2 2 (40.00%) Service Desk Management
2 2 (40.00%) Service Management
3 1 (20.00%) Case Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Data Protection
3 1 (20.00%) ERP
3 1 (20.00%) PRINCE2
3 1 (20.00%) Project Management
3 1 (20.00%) SDLC
3 1 (20.00%) Six Sigma
Qualifications
1 2 (40.00%) Degree
2 1 (20.00%) Six Sigma Black Belt
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 1 (20.00%) Terminal Services
Vendors
1 1 (20.00%) Atlassian
1 1 (20.00%) Microsoft