The median annual salary for a Help Desk Support was £19,000 in advertised job vacancies in Somerset during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
South West / Somerset
Rank 70 65 64
Rank change year-on-year -5 -1  
Permanent jobs requiring a Help Desk Support 8 7 5
As % of all permanent IT jobs advertised in Somerset 1.25% 1.10% 0.99%
As % of the Job Titles category 1.28% 1.12% 1.00%
Number of salaries quoted 8 5 5
Median salary £19,000 £16,500 £21,500
Median salary % change year-on-year +15.15% -23.25%  
90% offered a salary of more than £17,500 £16,500 £20,400
10% offered a salary of more than £20,600 £16,800 £23,000
UK excluding London median salary £22,000 £22,000 £22,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Somerset. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Somerset
Permanent job vacancies with a job title containing a recognized job role 623 626 498
As % of all permanent IT job vacancies advertised in Somerset 97.04% 98.43% 99.01%
Number of salaries quoted 514 549 436
Median salary £38,500 £37,500 £35,000
Median salary % change year-on-year +2.66% +7.14%  
90% offered a salary of more than £22,000 £24,000 £22,500
10% offered a salary of more than £57,500 £47,500 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in Somerset

The job posting trend of jobs advertised in Somerset that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Somerset

Help Desk Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Somerset.

Salary trend for Help Desk Support in Somerset

Help Desk Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Somerset region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +4 7 £19,000 -
Yeovil - 1 £24,333 -
Help Desk Support
South West

Help Desk Support Skill Set
Top 21 Related IT Skills in Somerset

For the 6 months to 25 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring Help Desk Support in the job title.

1 8 (80.00%) Analytical Skills
2 7 (70.00%) ITIL
3 4 (40.00%) SaaS
3 4 (40.00%) Time Management
4 3 (30.00%) Linux Command Line
4 3 (30.00%) Linux
4 3 (30.00%) SLA
5 2 (20.00%) Office 365
6 1 (10.00%) MS Office
6 1 (10.00%) Windows Server
6 1 (10.00%) Driving Licence
6 1 (10.00%) Microsoft
6 1 (10.00%) Active Directory
6 1 (10.00%) Remedy
6 1 (10.00%) MS Exchange
6 1 (10.00%) VoIP
6 1 (10.00%) Windows
6 1 (10.00%) Validation
6 1 (10.00%) Data Validation
6 1 (10.00%) MS PowerPoint
6 1 (10.00%) Data Entry

Help Desk Support Skill Set
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) MS Exchange
Applications
1 1 (10.00%) MS Office
1 1 (10.00%) MS PowerPoint
Cloud Services
1 4 (40.00%) SaaS
2 2 (20.00%) Office 365
Communications & Networking
1 1 (10.00%) VoIP
Miscellaneous
1 8 (80.00%) Analytical Skills
2 3 (30.00%) Linux Command Line
3 1 (10.00%) Driving Licence
Operating Systems
1 3 (30.00%) Linux
2 1 (10.00%) Windows
2 1 (10.00%) Windows Server
Processes & Methodologies
1 7 (70.00%) ITIL
2 4 (40.00%) Time Management
3 1 (10.00%) Data Entry
3 1 (10.00%) Data Validation
3 1 (10.00%) Validation
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) Microsoft
1 1 (10.00%) Remedy