Period
to 17 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 17 February 2020 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > South East
6 months to
17 Feb 2020
Same period 2019 Same period 2018
Rank 289 302 338
Rank change year-on-year +13 +36 -38
Permanent jobs citing ITIL V3 191 243 244
As % of all permanent IT jobs advertised in the South East 0.84% 0.92% 0.78%
As % of the Processes & Methodologies category 0.93% 1.00% 0.86%
Number of salaries quoted 155 181 155
South East median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% +2.86%
10th Percentile £31,000 £24,750 £26,700
90th Percentile £65,000 £80,000 £71,250
England median annual salary £45,000 £44,500 £46,000
% change year-on-year +1.12% -3.26% +2.22%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 20,463 24,299 28,427
As % of all permanent IT jobs advertised in the South East 90.29% 91.71% 90.36%
Number of salaries quoted 16,491 19,837 23,527
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,000 £28,000 £27,500
90th Percentile £77,500 £72,500 £68,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL V3
Job Vacancy Trend in the South East

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ITIL V3 in the South East

ITIL V3
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the South East.

Salary trend for ITIL V3 in the South East

ITIL V3
Salary Histogram in the South East

The salary distribution of IT jobs citing ITIL V3 in the South East over the 6 months to 17 February 2020.

Salary histogram for ITIL V3 in the South East

ITIL V3
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the South East region over the 6 months to 17 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +73 77 £41,250 -19.43% 7
Surrey +16 55 £52,500 +10.53% 9
Berkshire +42 45 £45,000 -38.98% 5
Hampshire -33 36 £50,000 +11.11% 5
Buckinghamshire +18 23 £37,500 +41.51%
West Sussex -9 13 £43,750 -12.50% 1
Oxfordshire - 9 £40,000 - 2
East Sussex +8 7 £32,000 +25.49%
Kent +1 3 £42,500 -5.56%
ITIL V3
England

For the 6 months to 17 February 2020, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for ITIL V3.

1 191 (100.00%) ITIL
2 51 (26.70%) Service Management
3 48 (25.13%) Microsoft
4 44 (23.04%) Windows
5 41 (21.47%) ITSM
6 40 (20.94%) Office 365
7 38 (19.90%) Incident Management
8 36 (18.85%) Agile Software Development
8 36 (18.85%) Active Directory
9 34 (17.80%) Azure
10 33 (17.28%) Service Delivery
11 31 (16.23%) VMware
11 31 (16.23%) Cisco
11 31 (16.23%) Security Cleared
12 29 (15.18%) Microsoft Office
13 28 (14.66%) Microsoft Certification
13 28 (14.66%) Problem Management
14 27 (14.14%) Degree
14 27 (14.14%) Firewall
15 26 (13.61%) Cisco Certification
15 26 (13.61%) Windows Server
16 25 (13.09%) SLA
16 25 (13.09%) PRINCE2
16 25 (13.09%) Finance
17 23 (12.04%) SC Cleared
17 23 (12.04%) Windows 10
17 23 (12.04%) Infrastructure Engineering
18 22 (11.52%) PaaS
18 22 (11.52%) Project Management
18 22 (11.52%) SQL

ITIL V3
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.76%) SharePoint
2 8 (4.19%) Skype for Business
3 6 (3.14%) MS Exchange
4 4 (2.09%) IIS
5 3 (1.57%) Exchange Server 2010
5 3 (1.57%) Exchange Server 2013
5 3 (1.57%) OpenStack
6 1 (0.52%) SharePoint Server
Applications
1 29 (15.18%) Microsoft Office
2 14 (7.33%) MS Visio
3 13 (6.81%) Microsoft Excel
4 3 (1.57%) Microsoft Project
Business Applications
1 7 (3.66%) Remedy ITSM
2 3 (1.57%) assyst
Cloud Services
1 40 (20.94%) Office 365
2 34 (17.80%) Azure
3 22 (11.52%) PaaS
4 20 (10.47%) AWS
5 13 (6.81%) IaaS
6 9 (4.71%) SaaS
7 6 (3.14%) Salesforce Service Cloud
8 4 (2.09%) Dynamics 365
9 3 (1.57%) Azure Active Directory
10 2 (1.05%) Cloud Computing
11 1 (0.52%) Mimecast
Communications & Networking
1 27 (14.14%) Firewall
2 12 (6.28%) MPLS
3 11 (5.76%) Internet
4 10 (5.24%) BGP
5 9 (4.71%) Wireless
6 8 (4.19%) Cisco IOS
6 8 (4.19%) IOS XR
6 8 (4.19%) NX-OS
6 8 (4.19%) Skype
7 7 (3.66%) LAN
7 7 (3.66%) Multicast
7 7 (3.66%) OSPF
8 6 (3.14%) VPN
9 5 (2.62%) DHCP
9 5 (2.62%) DNS
10 4 (2.09%) IP Telephony
10 4 (2.09%) Unified Communications
11 3 (1.57%) Remote Desktop
11 3 (1.57%) WAN
12 2 (1.05%) TCP/IP
Database & Business Intelligence
1 12 (6.28%) SQL Server
2 1 (0.52%) Oracle Database
Development Applications
1 4 (2.09%) GCC
2 3 (1.57%) JIRA
2 3 (1.57%) MSI
3 2 (1.05%) Atlassian Bamboo
3 2 (1.05%) Jenkins
4 1 (0.52%) Team Foundation Server
General
1 25 (13.09%) Finance
2 17 (8.90%) Telecoms
3 9 (4.71%) Retail
4 4 (2.09%) Back Office
4 4 (2.09%) Public Sector
5 3 (1.57%) Billing
5 3 (1.57%) Publishing
6 2 (1.05%) Electronics
6 2 (1.05%) Legal
6 2 (1.05%) Local Government
6 2 (1.05%) Manufacturing
6 2 (1.05%) Marketing
7 1 (0.52%) Pharmaceutical
Job Titles
1 24 (12.57%) Incident Manager
2 22 (11.52%) Major Incident Manager
3 20 (10.47%) IT Engineer
3 20 (10.47%) Support Engineer
4 16 (8.38%) Problem Manager
5 15 (7.85%) Analyst
5 15 (7.85%) Architect
6 14 (7.33%) Service Manager
7 13 (6.81%) Infrastructure Engineer
8 12 (6.28%) 3rd Line Engineer
8 12 (6.28%) IT Infrastructure Engineer
9 11 (5.76%) Applications Support
9 11 (5.76%) Service Architect
10 10 (5.24%) Incident and Problem Manager
10 10 (5.24%) IT Manager
10 10 (5.24%) IT Support
11 9 (4.71%) ITIL Manager
12 8 (4.19%) Consultant
12 8 (4.19%) IT Support Engineer
12 8 (4.19%) Network Engineer
Libraries, Frameworks & Software Standards
1 13 (6.81%) XML
2 9 (4.71%) HTML
3 3 (1.57%) Software Packaging
4 1 (0.52%) AngularJS
4 1 (0.52%) JSON
4 1 (0.52%) Middleware
4 1 (0.52%) OpenID
4 1 (0.52%) REST
4 1 (0.52%) SAML
4 1 (0.52%) SOAP
4 1 (0.52%) Web Services
Miscellaneous
1 17 (8.90%) Analytical Skills
2 13 (6.81%) Data Centre
3 11 (5.76%) Private Cloud
4 8 (4.19%) Public Cloud
5 6 (3.14%) Management Information System
5 6 (3.14%) Self-Motivation
6 5 (2.62%) Hybrid Cloud
7 4 (2.09%) Driving Licence
8 2 (1.05%) Client/Server
8 2 (1.05%) CMDB
8 2 (1.05%) Enterprise Software
8 2 (1.05%) VxBlock/Vblock
9 1 (0.52%) Analytical Mindset
9 1 (0.52%) Social Network
9 1 (0.52%) Spread Betting
9 1 (0.52%) Video Conferencing
9 1 (0.52%) Virtual Team
Operating Systems
1 44 (23.04%) Windows
2 26 (13.61%) Windows Server
3 23 (12.04%) Windows 10
4 4 (2.09%) VMS
5 3 (1.57%) Unix
5 3 (1.57%) Windows Server 2008
5 3 (1.57%) Windows Server 2012
6 2 (1.05%) Apple iOS
6 2 (1.05%) Linux
6 2 (1.05%) Mac OS
6 2 (1.05%) Windows 7
7 1 (0.52%) AIX
7 1 (0.52%) Windows 8
Processes & Methodologies
1 191 (100.00%) ITIL
2 51 (26.70%) Service Management
3 41 (21.47%) ITSM
4 38 (19.90%) Incident Management
5 36 (18.85%) Agile Software Development
6 33 (17.28%) Service Delivery
7 28 (14.66%) Problem Management
8 25 (13.09%) PRINCE2
9 23 (12.04%) Infrastructure Engineering
10 22 (11.52%) Project Management
11 21 (10.99%) Problem-Solving
12 19 (9.95%) Trend Analysis
13 16 (8.38%) DevOps
14 15 (7.85%) Performance Management
15 14 (7.33%) Presales
16 13 (6.81%) Project Delivery
17 12 (6.28%) Service Design
17 12 (6.28%) Stakeholder Management
18 11 (5.76%) Customer Requirements
19 10 (5.24%) Change Management
Programming Languages
1 22 (11.52%) SQL
2 20 (10.47%) PowerShell
3 6 (3.14%) JavaScript
4 4 (2.09%) PL/SQL
5 3 (1.57%) C
6 1 (0.52%) Bash Shell
6 1 (0.52%) Python
Qualifications
1 31 (16.23%) Security Cleared
2 28 (14.66%) Microsoft Certification
3 27 (14.14%) Degree
4 26 (13.61%) Cisco Certification
5 23 (12.04%) SC Cleared
6 19 (9.95%) MCSA
7 15 (7.85%) CCNA
7 15 (7.85%) MCSE
8 11 (5.76%) CCNP
9 8 (4.19%) MCP
10 7 (3.66%) CISSP
10 7 (3.66%) HND
11 6 (3.14%) ITIL Certification
11 6 (3.14%) PRINCE2 Certification
12 5 (2.62%) A+ Certification
12 5 (2.62%) CISM
13 3 (1.57%) CISA
13 3 (1.57%) Network+ Certification
13 3 (1.57%) PRINCE2 Practitioner
13 3 (1.57%) SSCP
Quality Assurance & Compliance
1 25 (13.09%) SLA
2 15 (7.85%) ISO/IEC 27001
3 8 (4.19%) ISO/IEC 20000
4 6 (3.14%) ISO 9001
5 5 (2.62%) PCI DSS
6 3 (1.57%) GDPR
6 3 (1.57%) ISO 14001
7 2 (1.05%) Cyber Essentials
8 1 (0.52%) COBIT
8 1 (0.52%) NIST
8 1 (0.52%) PMO
8 1 (0.52%) QA
System Software
1 36 (18.85%) Active Directory
2 15 (7.85%) Hyper-V
2 15 (7.85%) VMware Infrastructure
3 5 (2.62%) Virtual Machines
4 3 (1.57%) Virtual Desktop
4 3 (1.57%) VMware ESXi
4 3 (1.57%) vSphere
5 2 (1.05%) Docker
Systems Management
1 16 (8.38%) SCCM
2 14 (7.33%) Microsoft Intune
3 12 (6.28%) Ansible
4 5 (2.62%) Opscode Chef
5 4 (2.09%) Nessus
6 3 (1.57%) IBM Guardium
6 3 (1.57%) OSSEC
7 2 (1.05%) Nagios
8 1 (0.52%) Single Sign-On
8 1 (0.52%) Tivoli
8 1 (0.52%) Tivoli Storage Manager
Vendors
1 48 (25.13%) Microsoft
2 31 (16.23%) Cisco
2 31 (16.23%) VMware
3 12 (6.28%) Remedy
4 9 (4.71%) Meraki
4 9 (4.71%) ServiceNow
5 8 (4.19%) Citrix
5 8 (4.19%) IBM
6 7 (3.66%) BT
6 7 (3.66%) Dell
6 7 (3.66%) HP
7 6 (3.14%) Salesforce.com
8 5 (2.62%) EMC
9 4 (2.09%) Qualys
9 4 (2.09%) Splunk
10 3 (1.57%) ArcSight
10 3 (1.57%) Centrify
10 3 (1.57%) GFI Software
10 3 (1.57%) Snow
10 3 (1.57%) WatchGuard