3rd Line Support Jobs in the South East

Third Line Support
England > South East

The median Third Line Support salary in the South East is £37,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 228 344 394
Rank change year-on-year +116 +50 -85
Permanent jobs requiring a 3rd Line Support 170 68 89
As % of all permanent jobs advertised in the South East 1.02% 0.45% 0.45%
As % of the Job Titles category 1.09% 0.49% 0.47%
Number of salaries quoted 159 61 87
10th Percentile £31,250 £32,500 £29,750
25th Percentile £33,500 £35,400 £31,250
Median annual salary (50th Percentile) £37,500 £40,000 £35,000
Median % change year-on-year -6.25% +14.29% -9.09%
75th Percentile £43,250 £45,000 £43,750
90th Percentile £46,500 £55,000 £48,750
England median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,598 13,777 18,958
% of permanent jobs with a recognized job title 93.89% 90.63% 96.39%
Number of salaries quoted 11,310 8,629 12,627
10th Percentile £27,475 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

3rd Line Support
Job Vacancy Trend in the South East

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 3rd Line Support in the South East

3rd Line Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 3rd Line Support in the South East.

Salary trend for 3rd Line Support in the South East

3rd Line Support
Salary Histogram in the South East

Salary distribution for jobs citing 3rd Line Support in the South East over the 6 months to 24 April 2024.

Salary histogram for 3rd Line Support in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +61 71 £42,000 +18.64% 9
Oxfordshire +59 51 £42,000 +5.00% 6
Hampshire +10 44 £36,000 -19.55% 6
Kent +17 29 £33,000 -15.92% 2
Berkshire +27 18 £44,500 +25.71% 3
Surrey +11 11 £36,000 -12.73% 3
West Sussex - 10 £35,000 -
East Sussex - 4 £42,500 -
Buckinghamshire -20 2 £45,000 +24.14%
Sussex - 1 £35,000 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 24 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 3rd Line Support in the job title.

1 116 (68.24%) Windows
2 102 (60.00%) Microsoft 365
3 92 (54.12%) Microsoft
4 89 (52.35%) Active Directory
5 84 (49.41%) Firewall
6 78 (45.88%) VMware
7 70 (41.18%) VMware Infrastructure
8 65 (38.24%) Windows Server
9 57 (33.53%) Hyper-V
9 57 (33.53%) Citrix
10 56 (32.94%) Azure
11 53 (31.18%) Microsoft Exchange
12 52 (30.59%) SQL
13 49 (28.82%) ITIL
14 47 (27.65%) Social Skills
15 42 (24.71%) Cisco
16 39 (22.94%) Veeam
17 35 (20.59%) Cisco Certification
17 35 (20.59%) SQL Server
18 34 (20.00%) Degree
19 33 (19.41%) Problem-Solving
20 31 (18.24%) SharePoint
21 29 (17.06%) Windows 10
22 28 (16.47%) Wi-Fi
23 26 (15.29%) CCNP
23 26 (15.29%) DNS
23 26 (15.29%) Microsoft Intune
24 25 (14.71%) DHCP
24 25 (14.71%) Microsoft Office
25 23 (13.53%) Microsoft Certification

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (31.18%) Microsoft Exchange
2 31 (18.24%) SharePoint
3 6 (3.53%) Exchange Server 2000
Applications
1 25 (14.71%) Microsoft Office
2 17 (10.00%) Microsoft Excel
Cloud Services
1 102 (60.00%) Microsoft 365
2 56 (32.94%) Azure
3 16 (9.41%) OneDrive
4 13 (7.65%) Entra ID
5 8 (4.71%) AWS
6 5 (2.94%) IaaS
7 2 (1.18%) SaaS
8 1 (0.59%) Azure Sentinel
8 1 (0.59%) PaaS
8 1 (0.59%) WhatsApp
Communications & Networking
1 84 (49.41%) Firewall
2 28 (16.47%) Wi-Fi
3 26 (15.29%) DNS
4 25 (14.71%) DHCP
5 21 (12.35%) VLAN
6 20 (11.76%) VPN
7 18 (10.59%) TCP/IP
8 17 (10.00%) WAN
9 16 (9.41%) LAN
10 14 (8.24%) BGP
10 14 (8.24%) OSPF
11 12 (7.06%) HSRP
11 12 (7.06%) Wireless
12 11 (6.47%) IPsec
13 10 (5.88%) SAN
14 9 (5.29%) Cisco ASA
14 9 (5.29%) Cisco Firepower
14 9 (5.29%) Cisco ISE
14 9 (5.29%) Cisco Nexus
14 9 (5.29%) Spanning Tree
Database & Business Intelligence
1 35 (20.59%) SQL Server
2 9 (5.29%) Amazon RDS
Development Applications
1 2 (1.18%) Hudson
General
1 47 (27.65%) Social Skills
2 22 (12.94%) Analytical Skills
3 15 (8.82%) Documentation Skills
4 11 (6.47%) Law
5 9 (5.29%) Games
6 3 (1.76%) Retail
7 2 (1.18%) Finance
7 2 (1.18%) Organisational Skills
7 2 (1.18%) Pharmaceutical
7 2 (1.18%) Telecoms
8 1 (0.59%) Legal
Libraries, Frameworks & Software Standards
1 9 (5.29%) 802.1X
Miscellaneous
1 22 (12.94%) Replication
2 11 (6.47%) Client/Server
3 10 (5.88%) Self-Motivation
4 9 (5.29%) Management Information System
5 8 (4.71%) Driving Licence
6 5 (2.94%) Low-Code
7 4 (2.35%) Clustering
8 1 (0.59%) Video Conferencing
Operating Systems
1 116 (68.24%) Windows
2 65 (38.24%) Windows Server
3 29 (17.06%) Windows 10
4 22 (12.94%) Windows 8
5 18 (10.59%) Windows 7
6 8 (4.71%) Linux
7 4 (2.35%) Android
7 4 (2.35%) Apple iOS
7 4 (2.35%) Mac OS X
7 4 (2.35%) Windows Server 2012
7 4 (2.35%) Windows XP
8 2 (1.18%) Windows Server 2016
9 1 (0.59%) Windows Server 2019
Processes & Methodologies
1 49 (28.82%) ITIL
2 33 (19.41%) Problem-Solving
3 19 (11.18%) Cybersecurity
3 19 (11.18%) Incident Management
4 16 (9.41%) Change Control
4 16 (9.41%) Mentoring
4 16 (9.41%) Project Management
5 14 (8.24%) Multi-Factor Authentication
5 14 (8.24%) Process Improvement
6 13 (7.65%) Proactive Maintenance
7 12 (7.06%) Performance Optimisation
7 12 (7.06%) Strategic Planning
8 11 (6.47%) Service Management
8 11 (6.47%) Time Management
9 10 (5.88%) Customer Service
9 10 (5.88%) Migration
9 10 (5.88%) Problem Management
10 9 (5.29%) Change Management
11 8 (4.71%) Agile
11 8 (4.71%) Project Delivery
Programming Languages
1 52 (30.59%) SQL
2 7 (4.12%) PowerShell
Qualifications
1 35 (20.59%) Cisco Certification
2 34 (20.00%) Degree
3 26 (15.29%) CCNP
4 23 (13.53%) Microsoft Certification
5 22 (12.94%) Security Cleared
6 18 (10.59%) MCSE
7 15 (8.82%) SC Cleared
8 11 (6.47%) CCNA
9 7 (4.12%) Azure Certification
9 7 (4.12%) MCP
10 6 (3.53%) ITIL Foundation Certificate
11 4 (2.35%) DBS Check
12 3 (1.76%) Network+ Certification
13 2 (1.18%) CompTIA Security+
13 2 (1.18%) Computer Science Degree
14 1 (0.59%) JNCIA
Quality Assurance & Compliance
1 5 (2.94%) QA
2 2 (1.18%) ISO/IEC 27001
2 2 (1.18%) NIST
3 1 (0.59%) GDPR
System Software
1 89 (52.35%) Active Directory
2 70 (41.18%) VMware Infrastructure
3 57 (33.53%) Hyper-V
4 18 (10.59%) VirtualBox
4 18 (10.59%) XenApp
4 18 (10.59%) XenDesktop
5 7 (4.12%) Firmware
6 5 (2.94%) Virtual Desktop
7 4 (2.35%) Terminal Services
8 2 (1.18%) Citrix Hypervisor
9 1 (0.59%) VMware ESXi
9 1 (0.59%) VMware Server
Systems Management
1 26 (15.29%) Microsoft Intune
2 17 (10.00%) SCCM
3 11 (6.47%) SCOM
4 7 (4.12%) NetBackup
5 4 (2.35%) Active Directory Federation Services
5 4 (2.35%) Microsoft Clustering
6 2 (1.18%) Dell DRAC
7 1 (0.59%) ZENworks
Vendors
1 92 (54.12%) Microsoft
2 78 (45.88%) VMware
3 57 (33.53%) Citrix
4 42 (24.71%) Cisco
5 39 (22.94%) Veeam
6 14 (8.24%) Juniper
7 8 (4.71%) F5
8 7 (4.12%) McAfee
8 7 (4.12%) Meraki
9 6 (3.53%) Draytek
10 5 (2.94%) Dell
10 5 (2.94%) Sophos
11 4 (2.35%) HP
11 4 (2.35%) WatchGuard
12 3 (1.76%) Datto
13 2 (1.18%) Acronis
14 1 (0.59%) 3PAR
14 1 (0.59%) SolarWinds