Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 89 92 92
Rank change year-on-year +3 0 +54
Permanent jobs citing Service Delivery 489 491 680
As % of all permanent jobs advertised in the South East 2.94% 3.23% 3.46%
As % of the Processes & Methodologies category 3.47% 3.42% 3.66%
Number of salaries quoted 382 374 465
10th Percentile £29,000 £26,250 £28,500
25th Percentile £35,000 £31,250 £36,000
Median annual salary (50th Percentile) £48,750 £42,500 £51,500
Median % change year-on-year +14.71% -17.48% +8.42%
75th Percentile £57,500 £59,688 £63,750
90th Percentile £67,400 £82,500 £75,000
England median annual salary £50,000 £51,957 £52,500
% change year-on-year -3.77% -1.03% +5.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,110 14,363 18,575
As % of all permanent jobs advertised in the South East 84.93% 94.48% 94.45%
Number of salaries quoted 9,934 8,329 12,098
10th Percentile £27,500 £30,265 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +8.91%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,750 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 24 April 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +17 255 £50,500 +18.82% 41
Berkshire +4 104 £52,500 +15.13% 22
Buckinghamshire +21 95 £55,000 +58.27% 8
Hampshire -20 82 £46,500 +20.78% 33
Surrey +16 70 £60,000 -4.00% 15
Oxfordshire +24 56 £42,500 - 11
East Sussex +34 29 £50,000 +56.25% 3
Kent -30 27 £42,500 +25.00% 6
West Sussex +7 15 £40,000 -42.86% 5
Middlesex -6 7 £39,190 -37.30%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.52%) Microsoft Exchange
2 24 (4.91%) SharePoint
3 6 (1.23%) Exchange Server 2000
4 5 (1.02%) IIS
5 2 (0.41%) CMS
5 2 (0.41%) Confluence
5 2 (0.41%) Documentum
5 2 (0.41%) Exchange Server 2010
5 2 (0.41%) Exchange Server 2013
Applications
1 75 (15.34%) Microsoft Office
2 49 (10.02%) Microsoft Excel
3 25 (5.11%) Microsoft PowerPoint
4 3 (0.61%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.20%) Solid Edge
Business Applications
1 10 (2.04%) Dynamics CRM
2 5 (1.02%) Dynamics GP
3 3 (0.61%) Salesforce CRM
4 1 (0.20%) HFM
4 1 (0.20%) Oracle Applications
Cloud Services
1 87 (17.79%) Microsoft 365
2 78 (15.95%) Azure
3 31 (6.34%) AWS
4 16 (3.27%) Azure DevOps
5 14 (2.86%) Entra ID
6 13 (2.66%) OneDrive
7 12 (2.45%) Power Platform
8 11 (2.25%) Cloud Computing
9 8 (1.64%) Azure Sentinel
9 8 (1.64%) SaaS
10 6 (1.23%) IaaS
11 5 (1.02%) Dynamics 365
11 5 (1.02%) SuccessFactors
12 4 (0.82%) Amazon EC2
12 4 (0.82%) Amazon S3
13 2 (0.41%) Azure Storage
13 2 (0.41%) GCP
13 2 (0.41%) Google Docs
13 2 (0.41%) Google Sheets
13 2 (0.41%) Power Automate
Communications & Networking
1 51 (10.43%) Firewall
2 26 (5.32%) LAN
3 25 (5.11%) DNS
3 25 (5.11%) VPN
4 24 (4.91%) Wi-Fi
5 23 (4.70%) DHCP
6 19 (3.89%) Wireless
7 13 (2.66%) VLAN
8 11 (2.25%) WAN
9 9 (1.84%) Unified Communications
10 8 (1.64%) Internet
10 8 (1.64%) SAN
11 6 (1.23%) iSCSI
11 6 (1.23%) Structured Cabling
12 5 (1.02%) TCP/IP
13 4 (0.82%) VoIP
14 3 (0.61%) Broadband
14 3 (0.61%) Network Security
14 3 (0.61%) Wireshark
15 2 (0.41%) MPLS
Database & Business Intelligence
1 27 (5.52%) Relational Database
2 24 (4.91%) SQL Server
3 12 (2.45%) Power BI
4 7 (1.43%) MySQL
5 5 (1.02%) DB2
5 5 (1.02%) Oracle Database
5 5 (1.02%) SQL Server Integration Services
6 3 (0.61%) Amazon RDS
7 2 (0.41%) Azure SQL Database
8 1 (0.20%) Geospatial Data
8 1 (0.20%) RDBMS
8 1 (0.20%) Tableau
Development Applications
1 18 (3.68%) JIRA
2 11 (2.25%) Jenkins
3 9 (1.84%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.20%) MSI
General
1 162 (33.13%) Social Skills
2 114 (23.31%) Finance
3 43 (8.79%) Public Sector
4 42 (8.59%) Inclusion and Diversity
5 40 (8.18%) Analytical Skills
6 29 (5.93%) Organisational Skills
7 26 (5.32%) Telecoms
8 25 (5.11%) Legal
9 22 (4.50%) Marketing
10 19 (3.89%) Retail
11 14 (2.86%) Documentation Skills
11 14 (2.86%) Influencing Skills
11 14 (2.86%) Presentation Skills
12 13 (2.66%) Banking
13 12 (2.45%) Games
14 11 (2.25%) Law
15 9 (1.84%) Aerospace
16 8 (1.64%) Automotive
17 7 (1.43%) Investment Banking
17 7 (1.43%) Private Banking
Job Titles
1 72 (14.72%) Delivery Manager
2 71 (14.52%) Service Manager
3 70 (14.31%) Service Delivery Manager
4 53 (10.84%) Support Engineer
5 51 (10.43%) IT Support
6 48 (9.82%) Analyst
7 46 (9.41%) Lead
8 39 (7.98%) IT Manager
9 34 (6.95%) Developer
10 29 (5.93%) Senior
11 24 (4.91%) Infrastructure Engineer
11 24 (4.91%) IT Engineer
11 24 (4.91%) Support Analyst
12 23 (4.70%) IT Analyst
13 20 (4.09%) Administrator
13 20 (4.09%) IT Support Analyst
14 19 (3.89%) COBOL Developer
14 19 (3.89%) Consultant
14 19 (3.89%) Mainframe Developer
15 18 (3.68%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.11%) HTML
2 16 (3.27%) .NET
2 16 (3.27%) CSS
3 9 (1.84%) XML
4 8 (1.64%) Middleware
5 7 (1.43%) .NET Framework
5 7 (1.43%) ASP.NET
6 6 (1.23%) EDI
7 3 (0.61%) ADO
8 2 (0.41%) RESTful
8 2 (0.41%) Web Services
9 1 (0.20%) Leaflet
Miscellaneous
1 43 (8.79%) Driving Licence
2 34 (6.95%) Management Information System
3 32 (6.54%) Self-Motivation
4 19 (3.89%) Mainframe
5 16 (3.27%) Data Centre
6 12 (2.45%) Onboarding
7 9 (1.84%) Linux Command Line
7 9 (1.84%) PMI
7 9 (1.84%) Security Operations Centre
8 6 (1.23%) Mobile App
8 6 (1.23%) Smartphone
9 5 (1.02%) Apple TV
9 5 (1.02%) BYOD
9 5 (1.02%) IBM Mainframe
10 4 (0.82%) EPoS
10 4 (0.82%) Public Cloud
10 4 (0.82%) Social Media
11 3 (0.61%) Analytical Mindset
11 3 (0.61%) Digital Signage
11 3 (0.61%) Raspberry Pi
Operating Systems
1 104 (21.27%) Windows
2 43 (8.79%) Windows 10
3 38 (7.77%) Linux
4 36 (7.36%) Windows Server
5 16 (3.27%) Apple iOS
6 13 (2.66%) Android
7 12 (2.45%) Windows 7
8 8 (1.64%) Mac OS
8 8 (1.64%) Windows Server 2019
9 6 (1.23%) Ubuntu
10 3 (0.61%) Unix
11 2 (0.41%) Windows 8
11 2 (0.41%) Windows Server 2016
12 1 (0.20%) CentOS
12 1 (0.20%) Data ONTAP
12 1 (0.20%) Mac OS X
12 1 (0.20%) Red Hat Enterprise Linux
12 1 (0.20%) Windows XP
Processes & Methodologies
1 186 (38.04%) ITIL
2 132 (26.99%) Customer Service
3 105 (21.47%) Problem-Solving
4 85 (17.38%) Service Management
5 74 (15.13%) Agile
6 62 (12.68%) ITSM
7 58 (11.86%) Continuous Improvement
8 47 (9.61%) Cybersecurity
9 43 (8.79%) Change Management
10 41 (8.38%) DevOps
11 40 (8.18%) Project Management
12 34 (6.95%) Process Improvement
13 33 (6.75%) Stakeholder Management
14 32 (6.54%) Mentoring
14 32 (6.54%) Time Management
15 27 (5.52%) Customer Experience
15 27 (5.52%) PRINCE2
15 27 (5.52%) Problem Management
16 26 (5.32%) Incident Management
16 26 (5.32%) Service Catalogue
Programming Languages
1 25 (5.11%) SQL
2 20 (4.09%) Python
3 19 (3.89%) COBOL
3 19 (3.89%) JavaScript
4 16 (3.27%) PowerShell
5 15 (3.07%) Bash
6 13 (2.66%) C#
7 4 (0.82%) Java
8 2 (0.41%) VBScript
9 1 (0.20%) R
9 1 (0.20%) T-SQL
Qualifications
1 97 (19.84%) Security Cleared
2 86 (17.59%) Degree
3 36 (7.36%) CTC Cleared
4 29 (5.93%) SC Cleared
5 23 (4.70%) DV Cleared
6 21 (4.29%) ITIL Foundation Certificate
7 18 (3.68%) Microsoft Certification
8 14 (2.86%) ITIL Certification
9 11 (2.25%) CCNA
9 11 (2.25%) Cisco Certification
9 11 (2.25%) DBS Check
10 9 (1.84%) AWS Certification
10 9 (1.84%) Network+ Certification
10 9 (1.84%) PMI Certification
11 8 (1.64%) Azure Certification
11 8 (1.64%) MCP
12 7 (1.43%) A+ Certification
13 6 (1.23%) CompTIA Security+
14 5 (1.02%) AWS Certified SysOps Administrator
14 5 (1.02%) MCSE
Quality Assurance & Compliance
1 79 (16.16%) SLA
2 20 (4.09%) GDPR
2 20 (4.09%) QA
3 12 (2.45%) Accessibility
4 10 (2.04%) ISO/IEC 27001
5 8 (1.64%) Cyber Essentials
6 7 (1.43%) PMO
7 5 (1.02%) Data Quality
8 2 (0.41%) HIPAA
8 2 (0.41%) PCI DSS
8 2 (0.41%) Sarbanes-Oxley
9 1 (0.20%) NEBOSH
System Software
1 54 (11.04%) Active Directory
2 20 (4.09%) Hyper-V
3 15 (3.07%) VMware Infrastructure
4 12 (2.45%) Firmware
5 10 (2.04%) Virtual Desktop
6 6 (1.23%) Virtual Machines
7 3 (0.61%) VMware ESXi
Systems Management
1 28 (5.73%) Microsoft Intune
2 20 (4.09%) SCCM
3 11 (2.25%) Kubernetes
4 6 (1.23%) Microsoft Data Protection Manager
4 6 (1.23%) SCDPM
5 3 (0.61%) Jamf Pro
5 3 (0.61%) Nessus
6 2 (0.41%) Autotask
6 2 (0.41%) Terraform
7 1 (0.20%) McAfee ePO
7 1 (0.20%) vCenter Server
7 1 (0.20%) vRealize
Vendors
1 170 (34.76%) Microsoft
2 40 (8.18%) ServiceNow
3 26 (5.32%) Cisco
4 24 (4.91%) VMware
5 20 (4.09%) Oracle
6 19 (3.89%) Unisys
7 14 (2.86%) Apple
7 14 (2.86%) Dell
7 14 (2.86%) SAP
8 13 (2.66%) Salesforce
9 12 (2.45%) HP
10 10 (2.04%) Citrix
11 9 (1.84%) Adobe
12 8 (1.64%) Draytek
13 6 (1.23%) Dell Compellent
13 6 (1.23%) Meraki
13 6 (1.23%) OpenText
13 6 (1.23%) Ubiquiti
14 5 (1.02%) IBM
14 5 (1.02%) Palo Alto