Help Desk Support Jobs in South Wales

Help Desk Support
Wales > South Wales

The median Help Desk Support salary in South Wales is £21,500 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 98 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Support 3 0 0
As % of all permanent jobs advertised in South Wales 0.21% - -
As % of the Job Titles category 0.23% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £21,250 - -
Median annual salary (50th Percentile) £21,500 - -
75th Percentile £21,750 - -
90th Percentile - - -
Wales median annual salary £21,500 £24,000 -
% change year-on-year -10.42% - -

All Permanent IT Job Vacancies
South Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 1,282 1,022 1,393
% of permanent jobs with a recognized job title 90.47% 89.26% 97.48%
Number of salaries quoted 850 584 875
10th Percentile £27,144 £30,000 £30,700
25th Percentile £35,000 £37,000 £37,500
Median annual salary (50th Percentile) £47,500 £45,000 £49,000
Median % change year-on-year +5.56% -8.16% +8.89%
75th Percentile £60,000 £62,988 £62,500
90th Percentile £70,000 £75,000 £73,900
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +10.47%

Help Desk Support
Job Vacancy Trend in South Wales

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Help Desk Support in South Wales

Help Desk Support
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Help Desk Support in South Wales.

Salary trend for Help Desk Support in South Wales

Help Desk Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South Wales region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff - 3 £21,500 -
Help Desk Support
Wales

Help Desk Support Skill Set
Top 9 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 18 April 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Help Desk Support in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
1 3 (100.00%) VoIP
1 3 (100.00%) TCP/IP
1 3 (100.00%) Microsoft
1 3 (100.00%) Process Improvement
1 3 (100.00%) Windows 10
1 3 (100.00%) Remote Desktop
1 3 (100.00%) Customer Service

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
Communications & Networking
1 3 (100.00%) Remote Desktop
1 3 (100.00%) TCP/IP
1 3 (100.00%) VoIP
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Process Improvement
Vendors
1 3 (100.00%) Microsoft