SLA Jobs in South Wales

Service Level Agreement (SLA)
Wales > South Wales

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 46 80 44
Rank change year-on-year +34 -36 +13
Permanent jobs citing SLA 57 28 91
As % of all permanent jobs advertised in South Wales 3.97% 2.45% 6.31%
As % of the Quality Assurance & Compliance category 31.67% 15.91% 30.54%
Number of salaries quoted 18 3 18
10th Percentile £23,500 - £20,000
25th Percentile £24,500 - £21,125
Median annual salary (50th Percentile) £25,047 £30,000 £34,000
Median % change year-on-year -16.51% -11.76% -15.76%
75th Percentile £27,000 £31,125 £42,813
90th Percentile £34,000 £31,800 £50,400
Wales median annual salary £27,000 £31,750 £40,000
% change year-on-year -14.96% -20.63% -6.20%

All Quality Assurance and Compliance Skills
South Wales

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 180 176 298
As % of all permanent jobs advertised in South Wales 12.54% 15.41% 20.67%
Number of salaries quoted 95 86 154
10th Percentile £25,000 £26,391 £33,750
25th Percentile £28,290 £32,500 £41,250
Median annual salary (50th Percentile) £45,000 £44,666 £48,500
Median % change year-on-year +0.75% -7.91% +14.12%
75th Percentile £58,750 £57,500 £64,072
90th Percentile £70,000 £65,125 £80,000
Wales median annual salary £40,000 £43,500 £45,945
% change year-on-year -8.05% -5.32% +8.11%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing SLA in South Wales.

Salary trend for SLA in South Wales

SLA
Salary Histogram in South Wales

Salary distribution for jobs citing SLA in South Wales over the 6 months to 24 April 2024.

Salary histogram for SLA in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend +5 38 - -
Newport - 8 £25,000 - 2
Cardiff +3 5 £26,000 -13.33% 2
Caerphilly - 4 £25,047 -
Gwent -4 1 - -
Glamorgan - 1 £30,000 - 2
SLA
Wales

SLA
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (64.91%) WebLogic
2 30 (52.63%) Oracle Service Bus
3 4 (7.02%) Microsoft Exchange
4 1 (1.75%) SharePoint
Applications
1 33 (57.89%) Microsoft Office
2 30 (52.63%) Microsoft Excel
2 30 (52.63%) MS Visio
Business Applications
1 30 (52.63%) Remedy ITSM
Cloud Services
1 9 (15.79%) Microsoft 365
2 5 (8.77%) Azure
3 1 (1.75%) Mimecast
3 1 (1.75%) OneDrive
3 1 (1.75%) Power Platform
Communications & Networking
1 5 (8.77%) DHCP
1 5 (8.77%) DNS
1 5 (8.77%) Wi-Fi
2 4 (7.02%) Firewall
2 4 (7.02%) MPLS
2 4 (7.02%) TCP/IP
3 1 (1.75%) Network Security
Database & Business Intelligence
1 30 (52.63%) Oracle Database
1 30 (52.63%) Oracle Database 10g
1 30 (52.63%) Oracle Database 11g
1 30 (52.63%) VLDB
2 7 (12.28%) Elasticsearch
3 1 (1.75%) Power BI
General
1 37 (64.91%) Analytical Skills
2 17 (29.82%) Social Skills
3 4 (7.02%) Organisational Skills
4 3 (5.26%) Advertising
4 3 (5.26%) Manufacturing
5 1 (1.75%) Welsh Language
Job Titles
1 38 (66.67%) Analyst
1 38 (66.67%) Support Analyst
2 37 (64.91%) Applications Support
2 37 (64.91%) Applications Support Analyst
3 30 (52.63%) Oracle Analyst
3 30 (52.63%) Oracle Support Analyst
3 30 (52.63%) SQL Analyst
3 30 (52.63%) SQL Support Analyst
4 11 (19.30%) IT Technician
5 9 (15.79%) IT Support
6 7 (12.28%) IT Support Technician
6 7 (12.28%) Senior
6 7 (12.28%) Senior Analyst
6 7 (12.28%) Senior Applications Support
6 7 (12.28%) Senior Applications Support Analyst
6 7 (12.28%) Senior Support Analyst
6 7 (12.28%) Support Technician
7 5 (8.77%) Coordinator
8 4 (7.02%) Technical Coordinator
9 1 (1.75%) Lead
Libraries, Frameworks & Software Standards
1 7 (12.28%) J2EE
1 7 (12.28%) Java EE
1 7 (12.28%) Spring
Miscellaneous
1 2 (3.51%) Virtual Team
2 1 (1.75%) Onboarding
2 1 (1.75%) Product Ownership
2 1 (1.75%) Self-Motivation
Operating Systems
1 38 (66.67%) Unix
2 31 (54.39%) Linux
3 30 (52.63%) Solaris
4 8 (14.04%) Windows
5 4 (7.02%) Windows 10
5 4 (7.02%) Windows Server
5 4 (7.02%) Windows Server 2012
5 4 (7.02%) Windows Server 2019
6 1 (1.75%) Apple iOS
Processes & Methodologies
1 37 (64.91%) Actionable Insight
1 37 (64.91%) Incident Management
2 31 (54.39%) ITSM
3 30 (52.63%) Artificial Intelligence
3 30 (52.63%) Capacity Management
3 30 (52.63%) Capacity Planning
3 30 (52.63%) Performance Monitoring
3 30 (52.63%) Performance Tuning
3 30 (52.63%) Release Management
4 12 (21.05%) Problem-Solving
5 9 (15.79%) ITIL
6 8 (14.04%) Service Management
7 7 (12.28%) Containerisation
7 7 (12.28%) Enterprise Architecture
7 7 (12.28%) Enterprise Search
7 7 (12.28%) Impact Assessments
7 7 (12.28%) Information Management
8 5 (8.77%) Customer Service
8 5 (8.77%) Line Management
9 4 (7.02%) Decision-Making
Programming Languages
1 30 (52.63%) PL/SQL
1 30 (52.63%) SQL
2 7 (12.28%) Java
2 7 (12.28%) Shell Script
Qualifications
1 37 (64.91%) SC Cleared
1 37 (64.91%) Security Cleared
2 34 (59.65%) Degree
3 4 (7.02%) Computer Science Degree
3 4 (7.02%) Microsoft Certification
4 1 (1.75%) CCNA
4 1 (1.75%) Cisco Certification
4 1 (1.75%) CWNA
4 1 (1.75%) CWTS
System Software
1 30 (52.63%) Oracle RAC
2 8 (14.04%) Active Directory
Systems Management
1 30 (52.63%) Data Guard
1 30 (52.63%) Oracle RMAN
2 7 (12.28%) OpenSSO
2 7 (12.28%) Single Sign-On
3 1 (1.75%) Microsoft Intune
3 1 (1.75%) PaperCut
3 1 (1.75%) SCCM
Vendors
1 37 (64.91%) Oracle
1 37 (64.91%) Remedy
2 30 (52.63%) Sun
3 13 (22.81%) Microsoft
4 1 (1.75%) Canon
4 1 (1.75%) Cisco
4 1 (1.75%) Citrix
4 1 (1.75%) Dell
4 1 (1.75%) Veeam