Service Delivery Jobs in the South West

Service Delivery
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 77 94 105
Rank change year-on-year +17 +11 +42
Permanent jobs citing Service Delivery 304 224 254
As % of all permanent jobs advertised in the South West 3.32% 3.18% 3.21%
As % of the Processes & Methodologies category 3.94% 3.37% 3.38%
Number of salaries quoted 241 130 146
10th Percentile £28,350 £27,250 £31,465
25th Percentile £36,000 £31,250 £40,000
Median annual salary (50th Percentile) £50,000 £45,000 £47,500
Median % change year-on-year +11.11% -5.26% +18.75%
75th Percentile £62,500 £55,188 £58,438
90th Percentile £75,772 £63,875 £73,750
England median annual salary £50,000 £52,000 £52,500
% change year-on-year -3.85% -0.95% +5.00%

All Process and Methodology Skills
South West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,708 6,650 7,518
As % of all permanent jobs advertised in the South West 84.27% 94.51% 95.09%
Number of salaries quoted 5,555 3,708 4,953
10th Percentile £28,500 £30,500 £31,000
25th Percentile £37,500 £38,750 £38,037
Median annual salary (50th Percentile) £50,500 £52,500 £50,000
Median % change year-on-year -3.81% +5.00% +7.53%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Delivery in the South West.

Salary trend for Service Delivery in the South West

Service Delivery
Salary Histogram in the South West

Salary distribution for jobs citing Service Delivery in the South West over the 6 months to 25 April 2024.

Salary histogram for Service Delivery in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +15 72 £58,700 +19.80% 28
Wiltshire -10 69 £50,000 - 13
Devon +15 56 £46,958 +25.49% 7
Gloucestershire +14 55 £55,000 -10.20% 10
Somerset +6 27 £33,500 -4.29% 14
Dorset 0 19 £29,019 -43.38% 4
Cornwall -9 2 £46,899 +17.25%
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (9.54%) SharePoint
2 20 (6.58%) Jupyter
2 20 (6.58%) Microsoft Exchange
3 18 (5.92%) Confluence
4 17 (5.59%) Apache
4 17 (5.59%) Apache Spark
4 17 (5.59%) nginx
5 6 (1.97%) CMS
6 5 (1.64%) SharePoint 2010
6 5 (1.64%) SharePoint 2013
7 4 (1.32%) Umbraco
8 2 (0.66%) MS Project Server
9 1 (0.33%) Skype for Business
Applications
1 16 (5.26%) Microsoft Office
2 5 (1.64%) Microsoft Excel
2 5 (1.64%) Microsoft PowerPoint
3 3 (0.99%) Microsoft Project
3 3 (0.99%) MS Visio
3 3 (0.99%) Trello
Business Applications
1 9 (2.96%) Maximo
2 2 (0.66%) SAP ERP
3 1 (0.33%) Primavera
Cloud Services
1 74 (24.34%) Microsoft 365
2 45 (14.80%) Azure
3 22 (7.24%) Power Platform
4 20 (6.58%) Entra ID
5 17 (5.59%) Amazon S3
5 17 (5.59%) MinIO
5 17 (5.59%) OpenShift
6 11 (3.62%) Azure DevOps
6 11 (3.62%) PowerApps
7 8 (2.63%) AWS
8 7 (2.30%) Dynamics 365
9 6 (1.97%) OneDrive
9 6 (1.97%) SaaS
10 5 (1.64%) WhatsApp
11 3 (0.99%) Slack
12 2 (0.66%) GCP
12 2 (0.66%) IaaS
12 2 (0.66%) Mimecast
12 2 (0.66%) OCI
12 2 (0.66%) Smartsheet
Communications & Networking
1 34 (11.18%) WAN
2 33 (10.86%) LAN
3 28 (9.21%) Firewall
4 18 (5.92%) VPN
4 18 (5.92%) Wi-Fi
5 14 (4.61%) Network Security
6 13 (4.28%) SD-WAN
7 12 (3.95%) Remote Desktop
8 9 (2.96%) TCP/IP
9 7 (2.30%) DNS
10 6 (1.97%) VoIP
11 5 (1.64%) Internet
12 4 (1.32%) DHCP
12 4 (1.32%) PBX
13 2 (0.66%) IP Telephony
13 2 (0.66%) Wireless
14 1 (0.33%) NetScaler
14 1 (0.33%) Skype
14 1 (0.33%) Software-Defined Networking
14 1 (0.33%) VLAN
Database & Business Intelligence
1 27 (8.88%) Big Data
2 17 (5.59%) Hadoop
2 17 (5.59%) Presto
3 16 (5.26%) SQL Server
4 9 (2.96%) Data Warehouse
4 9 (2.96%) GIS
4 9 (2.96%) NoSQL
5 8 (2.63%) Amazon RDS
6 6 (1.97%) RDBMS
6 6 (1.97%) Relational Database
7 3 (0.99%) Data Mining
7 3 (0.99%) Tableau
8 2 (0.66%) Electronic Patient Records
9 1 (0.33%) MySQL
Development Applications
1 17 (5.59%) Atlassian Bamboo
1 17 (5.59%) Jenkins
2 15 (4.93%) JIRA
3 13 (4.28%) Team Foundation Server
4 4 (1.32%) Git
4 4 (1.32%) Visual Studio
5 1 (0.33%) Appium
5 1 (0.33%) Cypress.io
5 1 (0.33%) JMeter
5 1 (0.33%) Postman
5 1 (0.33%) REST Assured
5 1 (0.33%) Selenium
5 1 (0.33%) Serenity BDD
5 1 (0.33%) SpecFlow
General
1 89 (29.28%) Social Skills
2 35 (11.51%) Inclusion and Diversity
3 33 (10.86%) Finance
4 24 (7.89%) Public Sector
5 22 (7.24%) Analytical Skills
6 18 (5.92%) Aerospace
6 18 (5.92%) Fire and Rescue
7 17 (5.59%) Retail
8 16 (5.26%) Organisational Skills
9 13 (4.28%) Documentation Skills
10 12 (3.95%) Telecoms
11 10 (3.29%) Influencing Skills
12 9 (2.96%) Law
13 7 (2.30%) Legal
13 7 (2.30%) Marketing
14 6 (1.97%) Electronics
15 4 (1.32%) Manufacturing
15 4 (1.32%) Publishing
16 3 (0.99%) Banking
16 3 (0.99%) Games
Job Titles
1 50 (16.45%) Service Manager
2 34 (11.18%) Delivery Manager
2 34 (11.18%) Service Delivery Manager
3 30 (9.87%) Senior
4 29 (9.54%) IT Manager
5 28 (9.21%) Lead
6 26 (8.55%) Developer
7 25 (8.22%) Analyst
7 25 (8.22%) Infrastructure Engineer
8 17 (5.59%) Big Data Engineer
8 17 (5.59%) Data Engineer
8 17 (5.59%) DevOps Engineer
8 17 (5.59%) Senior Manager
8 17 (5.59%) Senior Service Manager
9 16 (5.26%) Team Leader
10 15 (4.93%) Network Manager
10 15 (4.93%) Software Developer
11 14 (4.61%) Head of IT
11 14 (4.61%) Service Analyst
12 13 (4.28%) Operations Manager
Libraries, Frameworks & Software Standards
1 17 (5.59%) ActiveMQ
1 17 (5.59%) Apache NiFi
1 17 (5.59%) Elastic Stack
1 17 (5.59%) RabbitMQ
1 17 (5.59%) YAML
2 14 (4.61%) .NET
3 9 (2.96%) AngularJS
3 9 (2.96%) REST
4 4 (1.32%) .NET Core
4 4 (1.32%) .NET Framework
4 4 (1.32%) Blazor
4 4 (1.32%) Entity Framework
5 2 (0.66%) EDI
5 2 (0.66%) JSON
6 1 (0.33%) Oracle Fusion
6 1 (0.33%) Playwright
Miscellaneous
1 21 (6.91%) Data Centre
2 19 (6.25%) Self-Motivation
3 17 (5.59%) Hybrid Cloud
4 12 (3.95%) Driving Licence
5 10 (3.29%) Cyber Defence
6 8 (2.63%) Fat Client
6 8 (2.63%) Management Information System
6 8 (2.63%) Thin Client
7 7 (2.30%) Product Ownership
8 5 (1.64%) CMDB
8 5 (1.64%) Enterprise Software
9 4 (1.32%) Security Operations Centre
9 4 (1.32%) Virtual Team
10 3 (0.99%) Cloud Native
10 3 (0.99%) Data Structures
10 3 (0.99%) Reference Data
11 2 (0.66%) BYOD
11 2 (0.66%) Cyber Threat
11 2 (0.66%) Foreign Exchange (FX)
11 2 (0.66%) PKI
Operating Systems
1 59 (19.41%) Windows
2 31 (10.20%) Linux
3 29 (9.54%) Windows 10
4 20 (6.58%) Windows Server
5 10 (3.29%) Windows 7
6 9 (2.96%) Windows Server 2016
7 6 (1.97%) Android
8 5 (1.64%) Apple iOS
8 5 (1.64%) Mac OS
8 5 (1.64%) Windows Server 2008
8 5 (1.64%) Windows Server 2012
8 5 (1.64%) Windows Server 2019
9 4 (1.32%) Unix
Processes & Methodologies
1 110 (36.18%) ITIL
2 71 (23.36%) Service Management
3 63 (20.72%) Customer Service
4 45 (14.80%) DevOps
5 39 (12.83%) Project Management
6 37 (12.17%) Agile
7 36 (11.84%) Mentoring
7 36 (11.84%) Problem-Solving
7 36 (11.84%) Project Delivery
8 34 (11.18%) ITSM
9 29 (9.54%) Continuous Improvement
10 28 (9.21%) Collaborative Working
11 27 (8.88%) Actionable Insight
12 26 (8.55%) Infrastructure Engineering
12 26 (8.55%) Roadmaps
13 25 (8.22%) Incident Management
14 24 (7.89%) CI/CD
14 24 (7.89%) Cybersecurity
15 22 (7.24%) Thought Leadership
16 20 (6.58%) Business Strategy
Programming Languages
1 24 (7.89%) Python
2 23 (7.57%) SQL
3 17 (5.59%) Bash
3 17 (5.59%) Shell Script
4 16 (5.26%) Java
5 14 (4.61%) PowerShell
6 9 (2.96%) JavaScript
6 9 (2.96%) TypeScript
7 8 (2.63%) C#
8 1 (0.33%) T-SQL
Qualifications
1 69 (22.70%) Security Cleared
2 43 (14.14%) Degree
3 37 (12.17%) SC Cleared
4 36 (11.84%) DV Cleared
5 11 (3.62%) Microsoft Certification
6 9 (2.96%) BPSS Clearance
7 8 (2.63%) ITIL Foundation Certificate
7 8 (2.63%) PMI Certification
7 8 (2.63%) PMP
8 7 (2.30%) APMG
8 7 (2.30%) ITIL Certification
9 5 (1.64%) DBS Check
10 4 (1.32%) A+ Certification
10 4 (1.32%) Cisco Certification
11 3 (0.99%) CCNA
11 3 (0.99%) Computer Science Degree
11 3 (0.99%) MCSE
12 2 (0.66%) CCNP
12 2 (0.66%) CISSP
12 2 (0.66%) CompTIA Security+
Quality Assurance & Compliance
1 43 (14.14%) SLA
2 9 (2.96%) Cyber Essentials
3 6 (1.97%) ISO/IEC 27001
4 3 (0.99%) Data Quality
4 3 (0.99%) ISO 14001
4 3 (0.99%) ISO 9001
4 3 (0.99%) QA
5 1 (0.33%) ISO 22301
5 1 (0.33%) PMO
System Software
1 43 (14.14%) Active Directory
2 20 (6.58%) VMware Infrastructure
3 17 (5.59%) Docker
4 8 (2.63%) vSphere
5 4 (1.32%) Virtual Machines
6 3 (0.99%) BitLocker
7 2 (0.66%) Hyper-V
7 2 (0.66%) Virtual Desktop
8 1 (0.33%) Virtual Servers
8 1 (0.33%) VMware ESXi
8 1 (0.33%) XenDesktop
Systems Management
1 30 (9.87%) Ansible
2 18 (5.92%) Kubernetes
3 17 (5.59%) Grafana
3 17 (5.59%) HAProxy
3 17 (5.59%) Prometheus
3 17 (5.59%) Terraform
4 14 (4.61%) WSUS
5 10 (3.29%) SCCM
6 4 (1.32%) Microsoft Intune
7 3 (0.99%) Jamf Pro
8 2 (0.66%) CASB
8 2 (0.66%) Puppet
9 1 (0.33%) Single Sign-On
9 1 (0.33%) vCenter Server
Vendors
1 114 (37.50%) Microsoft
2 31 (10.20%) ServiceNow
3 24 (7.89%) VMware
4 17 (5.59%) Cisco
5 13 (4.28%) Citrix
6 10 (3.29%) Salesforce
7 9 (2.96%) IBM
8 7 (2.30%) HP
8 7 (2.30%) Oracle
9 5 (1.64%) Veeam
10 4 (1.32%) Apple
10 4 (1.32%) Symantec
11 3 (0.99%) Alteryx
11 3 (0.99%) AppDynamics
11 3 (0.99%) Dell
11 3 (0.99%) SAP
11 3 (0.99%) Sophos
11 3 (0.99%) Sun
12 2 (0.66%) Okta
12 2 (0.66%) OneLogin