Period
to 17 November 2017

The median annual salary for a Help Desk Analyst was £28,000 in advertised job vacancies in Southampton during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
Hampshire > Southampton
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 108 109 113
Rank change year-on-year +1 +4 +4
Permanent jobs requiring a Help Desk Analyst 12 10 3
As % of all permanent IT jobs advertised in Southampton 0.87% 0.75% 0.22%
As % of the Job Titles category 0.89% 0.77% 0.22%
Number of salaries quoted 21 9 3
Southampton median annual salary £28,000 £23,500 £18,500
Median salary % change year-on-year +19.15% +27.03% -7.50%
Hampshire median annual salary £28,000 £21,500 £22,500
% change year-on-year +30.23% -4.44% +10.43%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Southampton
Permanent vacancies in Southampton with a recognized job title 1341 1305 1369
% of permanent IT jobs with a recognized job title 96.75% 97.24% 98.70%
Number of salaries quoted 1230 1169 1212
Southampton median annual salary £37,500 £41,000 £40,000
Median salary % change year-on-year -8.54% +2.50% +6.67%
10th Percentile £22,500 £23,709 £22,500
90th Percentile £59,100 £58,150 £61,250
Hampshire median annual salary £42,000 £40,000 £42,500
% change year-on-year +5.00% -5.88% +6.25%

Help Desk Analyst
Job Vacancy Trend in Southampton

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Help Desk Analyst in Southampton

Help Desk Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Southampton.

Salary trend for Help Desk Analyst in Southampton

Help Desk Analyst Skill Set
Top 16 Co-occurring IT Skills in Southampton

For the 6 months to 17 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring Help Desk Analyst in the job title.

1 12 (100.00%) Windows
1 12 (100.00%) Active Directory
1 12 (100.00%) Windows 7
2 9 (75.00%) VMware ESXi
2 9 (75.00%) Windows Server
2 9 (75.00%) Problem Management
2 9 (75.00%) VMware Infrastructure
2 9 (75.00%) Windows Server 2008
2 9 (75.00%) Performance Monitoring
2 9 (75.00%) Windows 10
2 9 (75.00%) MS Exchange
2 9 (75.00%) SLA
2 9 (75.00%) VMware
3 3 (25.00%) Microsoft
3 3 (25.00%) B2B
3 3 (25.00%) Microsoft Office

Help Desk Analyst Skill Set
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (75.00%) MS Exchange
Applications
1 3 (25.00%) Microsoft Office
Operating Systems
1 12 (100.00%) Windows
1 12 (100.00%) Windows 7
2 9 (75.00%) Windows 10
2 9 (75.00%) Windows Server
2 9 (75.00%) Windows Server 2008
Processes & Methodologies
1 9 (75.00%) Performance Monitoring
1 9 (75.00%) Problem Management
2 3 (25.00%) B2B
Quality Assurance & Compliance
1 9 (75.00%) SLA
System Software
1 12 (100.00%) Active Directory
2 9 (75.00%) VMware ESXi
2 9 (75.00%) VMware Infrastructure
Vendors
1 9 (75.00%) VMware
2 3 (25.00%) Microsoft