First Line Help Desk Support Jobs in Stoke-on-Trent

First Line Help Desk Support
Staffordshire > Stoke-on-Trent

The median First Line Help Desk Support salary in Stoke-on-Trent is £23,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 43 - -
Rank change year-on-year - - -
Permanent jobs requiring a First Line Help Desk Support 4 0 0
As % of all permanent jobs advertised in Stoke-on-Trent 1.23% - -
As % of the Job Titles category 1.35% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £22,750 - -
Median annual salary (50th Percentile) £23,500 - -
75th Percentile £24,250 - -
90th Percentile - - -
Staffordshire median annual salary £23,500 - -

All Permanent IT Job Vacancies
Stoke-on-Trent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Stoke-on-Trent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Stoke-on-Trent with a recognized job title 297 194 148
% of permanent jobs with a recognized job title 91.38% 86.61% 91.93%
Number of salaries quoted 264 166 108
10th Percentile £22,750 £22,000 £21,250
25th Percentile £30,000 £28,906 £26,875
Median annual salary (50th Percentile) £40,000 £41,000 £37,500
Median % change year-on-year -2.44% +9.33% -11.76%
75th Percentile £52,500 £58,438 £48,750
90th Percentile £60,000 £67,500 £58,750
Staffordshire median annual salary £40,000 £45,000 £42,500
% change year-on-year -11.11% +5.88% +13.33%

First Line Help Desk Support
Job Vacancy Trend in Stoke-on-Trent

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for First Line Help Desk Support in Stoke-on-Trent

First Line Help Desk Support
Salary Trend in Stoke-on-Trent

3-month moving average salary quoted in jobs citing First Line Help Desk Support in Stoke-on-Trent.

Salary trend for First Line Help Desk Support in Stoke-on-Trent

First Line Help Desk Support Skill Set
Top 3 Co-occurring Skills and Capabilities in Stoke-on-Trent

For the 6 months to 19 April 2024, First Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Stoke-on-Trent region featuring First Line Help Desk Support in the job title.

1 4 (100.00%) Problem-Solving
1 4 (100.00%) Social Skills
1 4 (100.00%) Customer Service

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (100.00%) Social Skills
Processes & Methodologies
1 4 (100.00%) Customer Service
1 4 (100.00%) Problem-Solving