The median annual salary for a Customer Services Manager was £52,500 in advertised job vacancies in Surrey during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Service Manager
South East / Surrey
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 162 201 -
Rank change year-on-year +39 -  
Permanent jobs requiring a Customer Services Manager 3 6 0
As % of all permanent IT jobs advertised in Surrey 0.11% 0.14% -
As % of the Job Titles category 0.11% 0.15% -
Number of salaries quoted 2 6 0
Median salary £52,500 £52,500 -
UK excluding London median salary £35,000 £47,000 £42,500
% change year-on-year -25.53% +10.58%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2705 4061 4402
As % of all permanent IT job vacancies advertised in Surrey 96.33% 97.62% 97.48%
Number of salaries quoted 2187 3479 3640
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Customer Services Manager
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Customer Services Manager in the job title.

Job vacancy trend for Customer Services Manager in Surrey

Customer Services Manager
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager in Surrey.

Salary trend for Customer Services Manager in Surrey

Customer Services Manager
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the Surrey region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill - 2 £52,500 -
Staines - 1 - -
Customer Services Manager
South East

Customer Services Manager Skill Set
Top 25 Co-occurring IT Skills in Surrey

For the 6 months to 27 March 2017, Customer Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Customer Services Manager in the job title.

1 3 (75.00%) SLA
1 3 (75.00%) Project Management
2 2 (50.00%) Service Management
2 2 (50.00%) Benchmarking
2 2 (50.00%) BPR
2 2 (50.00%) Management Information System
2 2 (50.00%) Finance
2 2 (50.00%) Degree
2 2 (50.00%) Business Analytics
2 2 (50.00%) Analytics
2 2 (50.00%) Mentoring
2 2 (50.00%) Coaching
2 2 (50.00%) Service Design
3 1 (25.00%) Virtual Team Management
3 1 (25.00%) Virtual Team
3 1 (25.00%) Contract Management
3 1 (25.00%) Escalation Management
3 1 (25.00%) Payment Gateway
3 1 (25.00%) French Language
3 1 (25.00%) SaaS
3 1 (25.00%) ITIL V3
3 1 (25.00%) ITIL
3 1 (25.00%) E-Commerce
3 1 (25.00%) Service Delivery
3 1 (25.00%) Financial Institution

Customer Services Manager Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Payment Gateway
Cloud Services
1 1 (25.00%) SaaS
General
1 2 (50.00%) Finance
2 1 (25.00%) Financial Institution
2 1 (25.00%) French Language
Miscellaneous
1 2 (50.00%) Management Information System
2 1 (25.00%) Virtual Team
Processes & Methodologies
1 3 (75.00%) Project Management
2 2 (50.00%) Analytics
2 2 (50.00%) Benchmarking
2 2 (50.00%) BPR
2 2 (50.00%) Business Analytics
2 2 (50.00%) Coaching
2 2 (50.00%) Mentoring
2 2 (50.00%) Service Design
2 2 (50.00%) Service Management
3 1 (25.00%) Contract Management
3 1 (25.00%) E-Commerce
3 1 (25.00%) Escalation Management
3 1 (25.00%) ITIL
3 1 (25.00%) ITIL V3
3 1 (25.00%) Service Delivery
3 1 (25.00%) Virtual Team Management
Qualifications
1 2 (50.00%) Degree
Quality Assurance & Compliance
1 3 (75.00%) SLA