The median annual salary for a Help Desk Support was £23,500 in advertised job vacancies in Surrey during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
South East / Surrey
Rank 147 169 159
Rank change year-on-year +22 -10  
Permanent jobs requiring a Help Desk Support 22 39 51
As % of all permanent IT jobs advertised in Surrey 0.79% 0.94% 1.15%
As % of the Job Titles category 0.82% 0.96% 1.18%
Number of salaries quoted 22 38 51
Median salary £23,500 £22,082 £22,000
Median salary % change year-on-year +6.42% +0.37%  
90% offered a salary of more than £20,500 £17,000 £20,000
10% offered a salary of more than £28,600 £28,700 £34,200
UK excluding London median salary £22,000 £22,000 £22,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2685 4059 4324
As % of all permanent IT job vacancies advertised in Surrey 96.27% 97.64% 97.48%
Number of salaries quoted 2166 3497 3574
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Surrey.

Salary trend for Help Desk Support in Surrey

Help Desk Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing Help Desk Support in Surrey over the 3 months to 24 March 2017.

Salary histogram for Help Desk Support in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +15 6 £21,250 -7.60% 1
Leatherhead +5 6 £24,000 +23.07%
Godalming +9 3 £20,500 -14.58%
Reigate +30 2 £17,000 -
Redhill +2 1 £29,000 +30.84%
Woking - 1 £35,000 -
Cranleigh - 1 £25,000 -
Egham - 1 £30,000 -
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 24 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Support in the job title.

1 38 (71.70%) Microsoft
2 36 (67.92%) Windows
3 30 (56.60%) Active Directory
4 20 (37.74%) MS Exchange
5 19 (35.85%) Office 365
6 16 (30.19%) MS Excel
7 14 (26.42%) MS Office
8 13 (24.53%) Windows 7
8 13 (24.53%) Microsoft Certification
8 13 (24.53%) SLA
9 11 (20.75%) Windows 10
9 11 (20.75%) Windows Server
10 10 (18.87%) Windows 8
10 10 (18.87%) Service Management
10 10 (18.87%) ITSM
11 8 (15.09%) MCSE
12 7 (13.21%) VMware
12 7 (13.21%) ITIL
12 7 (13.21%) Hyper-V
12 7 (13.21%) MS PowerPoint
13 6 (11.32%) TCP/IP
14 5 (9.43%) Cisco
14 5 (9.43%) MCP
14 5 (9.43%) MCSA
14 5 (9.43%) Backup Exec
15 3 (5.66%) WebEx
15 3 (5.66%) SCCM
15 3 (5.66%) VMware Infrastructure
15 3 (5.66%) Veeam
15 3 (5.66%) Finance

Help Desk Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (37.74%) MS Exchange
2 3 (5.66%) SharePoint
3 2 (3.77%) Exchange Server 2007
3 2 (3.77%) Exchange Server 2010
3 2 (3.77%) Exchange Server 2013
3 2 (3.77%) Skype for Business
Applications
1 16 (30.19%) MS Excel
2 14 (26.42%) MS Office
3 7 (13.21%) MS PowerPoint
Cloud Services
1 19 (35.85%) Office 365
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 6 (11.32%) TCP/IP
2 3 (5.66%) LAN
2 3 (5.66%) WAN
2 3 (5.66%) WebEx
3 2 (3.77%) DNS
3 2 (3.77%) Skype
4 1 (1.89%) DHCP
4 1 (1.89%) Firewall
4 1 (1.89%) NetScaler
4 1 (1.89%) Wi-Fi
4 1 (1.89%) Wireless
General
1 3 (5.66%) Finance
2 1 (1.89%) Banking
2 1 (1.89%) French Language
2 1 (1.89%) Telecoms
Miscellaneous
1 2 (3.77%) Blackberry
1 2 (3.77%) Management Information System
1 2 (3.77%) Virtual Team
2 1 (1.89%) Client/Server
2 1 (1.89%) Fat Client
2 1 (1.89%) iPad
2 1 (1.89%) Thin Client
Operating Systems
1 36 (67.92%) Windows
2 13 (24.53%) Windows 7
3 11 (20.75%) Windows 10
3 11 (20.75%) Windows Server
4 10 (18.87%) Windows 8
5 2 (3.77%) Windows Server 2008
5 2 (3.77%) Windows Server 2012
6 1 (1.89%) Linux
Processes & Methodologies
1 10 (18.87%) ITSM
1 10 (18.87%) Service Management
2 7 (13.21%) ITIL
3 2 (3.77%) Continuous Improvement
3 2 (3.77%) Continuous Improvement Process
3 2 (3.77%) CRM
3 2 (3.77%) Line Management
3 2 (3.77%) Mathematics
3 2 (3.77%) Service Delivery
4 1 (1.89%) E-Commerce
4 1 (1.89%) Incident Management
Programming Languages
1 2 (3.77%) C
1 2 (3.77%) SQL
Qualifications
1 13 (24.53%) Microsoft Certification
2 8 (15.09%) MCSE
3 5 (9.43%) MCP
3 5 (9.43%) MCSA
4 2 (3.77%) A+ Certification
4 2 (3.77%) CCENT
4 2 (3.77%) MCTS
4 2 (3.77%) VTSP
5 1 (1.89%) Degree
5 1 (1.89%) HNC
Quality Assurance & Compliance
1 13 (24.53%) SLA
System Software
1 30 (56.60%) Active Directory
2 7 (13.21%) Hyper-V
3 3 (5.66%) VMware Infrastructure
4 1 (1.89%) vSphere
4 1 (1.89%) XenApp
4 1 (1.89%) XenDesktop
Systems Management
1 5 (9.43%) Backup Exec
2 3 (5.66%) SCCM
3 1 (1.89%) XenMobile
Vendors
1 38 (71.70%) Microsoft
2 7 (13.21%) VMware
3 5 (9.43%) Cisco
4 3 (5.66%) Veeam
5 2 (3.77%) Bomgar
5 2 (3.77%) Splunk
5 2 (3.77%) Symantec
6 1 (1.89%) Citrix
6 1 (1.89%) Mitel
Guildford, Surrey
Oscar
Salary: £18000 - £22000 per annum
Posted: 5 days ago