Period
to 20 November 2017

The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in Swindon during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Wiltshire > Swindon
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 57 56 88
Rank change year-on-year -1 +32 +17
Permanent jobs requiring a 3rd Line Support 13 20 8
As % of all permanent IT jobs advertised in Swindon 1.82% 2.53% 0.76%
As % of the Job Titles category 1.89% 2.58% 0.78%
Number of salaries quoted 6 20 3
Swindon median annual salary £32,500 £35,000 £34,000
Median salary % change year-on-year -7.14% +2.94% +3.03%
10th Percentile £26,625 £27,250 £32,000
90th Percentile £47,125 £42,500 £39,100
Wiltshire median annual salary £35,000 £35,000 £35,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Swindon
Permanent vacancies in Swindon with a recognized job title 689 776 1021
% of permanent IT jobs with a recognized job title 96.36% 97.98% 96.50%
Number of salaries quoted 567 637 918
Swindon median annual salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88% +2.41%
10th Percentile £25,500 £23,000 £26,175
90th Percentile £57,500 £60,000 £61,825
Wiltshire median annual salary £40,000 £38,750 £40,000
% change year-on-year +3.23% -3.13% +5.26%

3rd Line Support
Job Vacancy Trend in Swindon

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Swindon.

Job vacancy trend for 3rd Line Support in Swindon

3rd Line Support
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Swindon.

Salary trend for 3rd Line Support in Swindon

3rd Line Support
Salary Histogram in Swindon

The salary distribution of IT jobs citing 3rd Line Support in Swindon over the 6 months to 20 November 2017.

Salary histogram for 3rd Line Support in Swindon

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Swindon

For the 6 months to 20 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region featuring 3rd Line Support in the job title.

1 8 (61.54%) MS Exchange
1 8 (61.54%) Microsoft
2 7 (53.85%) Windows
2 7 (53.85%) Active Directory
2 7 (53.85%) PowerShell
2 7 (53.85%) Windows Server 2008
2 7 (53.85%) Windows 7
2 7 (53.85%) Office 365
3 6 (46.15%) Microsoft Intune
3 6 (46.15%) SQL Server 2012
3 6 (46.15%) Windows 8
3 6 (46.15%) Line Management
3 6 (46.15%) BitLocker
3 6 (46.15%) Windows 10
3 6 (46.15%) Patch Management
3 6 (46.15%) SQL Server 2005
3 6 (46.15%) Exchange Server 2010
3 6 (46.15%) SQL Server 2008
3 6 (46.15%) Backup Exec
3 6 (46.15%) Software Packaging
3 6 (46.15%) SCCM
3 6 (46.15%) SCOM
3 6 (46.15%) HP
3 6 (46.15%) Change Management
3 6 (46.15%) Mac OS X
3 6 (46.15%) Apple
3 6 (46.15%) SQL Server
3 6 (46.15%) ITIL
4 4 (30.77%) Firewall
5 3 (23.08%) Manufacturing

3rd Line Support Skill Set
Co-occurring IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (61.54%) MS Exchange
2 6 (46.15%) Exchange Server 2010
3 1 (7.69%) Skype for Business
Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 7 (53.85%) Office 365
2 1 (7.69%) Cloud Computing
2 1 (7.69%) SaaS
Communications & Networking
1 4 (30.77%) Firewall
2 1 (7.69%) Bluetooth
2 1 (7.69%) H.323
2 1 (7.69%) IP Telephony
2 1 (7.69%) LAN
2 1 (7.69%) Network Security
2 1 (7.69%) Skype
2 1 (7.69%) Softphone
2 1 (7.69%) Unified Communications
2 1 (7.69%) WAN
Database & Business Intelligence
1 6 (46.15%) SQL Server
1 6 (46.15%) SQL Server 2005
1 6 (46.15%) SQL Server 2008
1 6 (46.15%) SQL Server 2012
General
1 3 (23.08%) Manufacturing
2 1 (7.69%) Finance
2 1 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (46.15%) Software Packaging
Miscellaneous
1 1 (7.69%) Analytical Skills
1 1 (7.69%) Driving Licence
Operating Systems
1 7 (53.85%) Windows
1 7 (53.85%) Windows 7
1 7 (53.85%) Windows Server 2008
2 6 (46.15%) Mac OS X
2 6 (46.15%) Windows 10
2 6 (46.15%) Windows 8
3 1 (7.69%) Windows Server
Processes & Methodologies
1 6 (46.15%) Change Management
1 6 (46.15%) ITIL
1 6 (46.15%) Line Management
1 6 (46.15%) Patch Management
2 1 (7.69%) Asset Management
2 1 (7.69%) Product Management
2 1 (7.69%) Regression Testing
2 1 (7.69%) Stakeholder Management
Programming Languages
1 7 (53.85%) PowerShell
2 1 (7.69%) SQL
Qualifications
1 2 (15.38%) CCNA
1 2 (15.38%) Cisco Certification
2 1 (7.69%) Degree
2 1 (7.69%) MCSA
2 1 (7.69%) Microsoft Certification
System Software
1 7 (53.85%) Active Directory
2 6 (46.15%) BitLocker
Systems Management
1 6 (46.15%) Backup Exec
1 6 (46.15%) Microsoft Intune
1 6 (46.15%) SCCM
1 6 (46.15%) SCOM
2 1 (7.69%) McAfee ePO
2 1 (7.69%) Nagios
2 1 (7.69%) WSUS
Vendors
1 8 (61.54%) Microsoft
2 6 (46.15%) Apple
2 6 (46.15%) HP
3 1 (7.69%) Avaya
3 1 (7.69%) Cisco
3 1 (7.69%) Citrix
3 1 (7.69%) Dell KACE
3 1 (7.69%) McAfee
3 1 (7.69%) NetApp