The median annual salary for a 2nd Line Support was £22,500 in advertised job vacancies in Telford during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Shropshire / Telford
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 29 - 21
Rank change year-on-year - 0  
Permanent jobs requiring a 2nd Line Support 1 0 5
As % of all permanent IT jobs advertised in Telford 0.70% - 4.50%
As % of the Job Titles category 0.73% - 4.63%
Number of salaries quoted 1 0 5
Median salary £22,500 - £23,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Telford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Telford
Permanent job vacancies with a job title containing a recognized job role 137 135 108
As % of all permanent IT job vacancies advertised in Telford 95.80% 98.54% 97.30%
Number of salaries quoted 101 123 85
Median salary £36,500 £34,000 £31,000
Median salary % change year-on-year +7.35% +9.67%  
90% offered a salary of more than £26,600 £24,750 £21,000
10% offered a salary of more than £53,500 £51,350 £55,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

2nd Line Support
Job Vacancy Trend in Telford

The job posting trend of jobs advertised in Telford that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Telford

2nd Line Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Telford.

Salary trend for 2nd Line Support in Telford

2nd Line Support Skill Set
Top 17 Co-occurring IT Skills in Telford

For the 6 months to 30 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region featuring 2nd Line Support in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
1 4 (100.00%) Windows Server
2 3 (75.00%) ITIL
2 3 (75.00%) Windows 8
2 3 (75.00%) Windows 7
2 3 (75.00%) TCP/IP
2 3 (75.00%) DNS
2 3 (75.00%) ITIL Certification
3 1 (25.00%) Advertising
3 1 (25.00%) VMware
3 1 (25.00%) SCCM
3 1 (25.00%) Hyper-V
3 1 (25.00%) Microsoft
3 1 (25.00%) MS Exchange
3 1 (25.00%) Office 365
3 1 (25.00%) Citrix

2nd Line Support Skill Set
Co-occurring IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) MS Exchange
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 3 (75.00%) DNS
1 3 (75.00%) TCP/IP
General
1 1 (25.00%) Advertising
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows Server
2 3 (75.00%) Windows 7
2 3 (75.00%) Windows 8
Processes & Methodologies
1 3 (75.00%) ITIL
Qualifications
1 3 (75.00%) ITIL Certification
System Software
1 4 (100.00%) Active Directory
2 1 (25.00%) Hyper-V
Systems Management
1 1 (25.00%) SCCM
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Microsoft
1 1 (25.00%) VMware
Telford
Nigel Frank International
Salary: £20000 - £25000 per annum
Posted: 10 days ago