Support Engineer Jobs in the Thames Valley

Support Engineer
South East > Thames Valley

The median Support Engineer salary in the Thames Valley is £37,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 59 88 109
Rank change year-on-year +29 +21 +12
Permanent jobs requiring a Support Engineer 266 207 195
As % of all permanent jobs advertised in the Thames Valley 3.94% 3.36% 2.86%
As % of the Job Titles category 4.16% 3.74% 2.97%
Number of salaries quoted 244 182 182
10th Percentile £25,500 £24,500 £21,750
25th Percentile £29,948 £27,500 £26,250
Median annual salary (50th Percentile) £37,500 £31,500 £32,500
Median % change year-on-year +19.05% -3.08% -7.14%
75th Percentile £43,750 £35,400 £43,750
90th Percentile £46,250 £45,900 £52,375
South East median annual salary £34,000 £31,500 £32,500
% change year-on-year +7.94% -3.08% -

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,394 5,535 6,566
% of permanent jobs with a recognized job title 94.75% 89.87% 96.15%
Number of salaries quoted 4,570 3,225 4,158
10th Percentile £29,000 £28,954 £28,750
25th Percentile £36,500 £36,750 £40,000
Median annual salary (50th Percentile) £50,000 £53,500 £55,000
Median % change year-on-year -6.54% -2.73% +3.77%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £80,000 £86,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Engineer
Job Vacancy Trend in the Thames Valley

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Support Engineer in the Thames Valley

Support Engineer
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Support Engineer in the Thames Valley.

Salary trend for Support Engineer in the Thames Valley

Support Engineer
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Support Engineer in the Thames Valley over the 6 months to 25 April 2024.

Salary histogram for Support Engineer in the Thames Valley

Support Engineer
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Thames Valley region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +48 99 £34,500 +9.52% 17
Buckinghamshire -5 94 £32,500 - 13
Oxfordshire +26 73 £42,000 +33.33% 15
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 25 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Support Engineer in the job title.

1 128 (48.12%) Windows
2 122 (45.86%) Microsoft
3 112 (42.11%) Microsoft 365
4 92 (34.59%) SQL
5 87 (32.71%) Social Skills
6 81 (30.45%) Active Directory
7 77 (28.95%) Firewall
8 73 (27.44%) VMware
9 64 (24.06%) VMware Infrastructure
10 60 (22.56%) Microsoft Exchange
11 55 (20.68%) Azure
11 55 (20.68%) Windows Server
12 54 (20.30%) Linux
13 50 (18.80%) Degree
14 47 (17.67%) Customer Service
15 45 (16.92%) SharePoint
16 43 (16.17%) SQL Server
17 41 (15.41%) Microsoft Office
17 41 (15.41%) Citrix
18 40 (15.04%) Problem-Solving
19 37 (13.91%) Veeam
19 37 (13.91%) Windows 10
20 33 (12.41%) Security Cleared
21 27 (10.15%) Wi-Fi
21 27 (10.15%) Microsoft Excel
22 25 (9.40%) OneDrive
22 25 (9.40%) Service Delivery
22 25 (9.40%) TCP/IP
22 25 (9.40%) DNS
23 24 (9.02%) VLAN

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (22.56%) Microsoft Exchange
2 45 (16.92%) SharePoint
3 4 (1.50%) JBoss
3 4 (1.50%) WebSphere
4 3 (1.13%) Confluence
4 3 (1.13%) Exchange Server 2013
Applications
1 41 (15.41%) Microsoft Office
2 27 (10.15%) Microsoft Excel
3 3 (1.13%) AutoCAD
4 2 (0.75%) Revit
Business Applications
1 5 (1.88%) Sage X3
2 1 (0.38%) JDE EnterpriseOne
Cloud Services
1 112 (42.11%) Microsoft 365
2 55 (20.68%) Azure
3 25 (9.40%) OneDrive
4 19 (7.14%) AWS
5 7 (2.63%) Entra ID
6 5 (1.88%) Google Workspace
6 5 (1.88%) iTunes
7 4 (1.50%) GCP
8 3 (1.13%) Dynamics 365
8 3 (1.13%) WhatsApp
9 2 (0.75%) Rubrik
10 1 (0.38%) OCI
10 1 (0.38%) Power Platform
Communications & Networking
1 77 (28.95%) Firewall
2 27 (10.15%) Wi-Fi
3 25 (9.40%) DNS
3 25 (9.40%) TCP/IP
4 24 (9.02%) VLAN
5 20 (7.52%) LAN
6 16 (6.02%) DHCP
7 12 (4.51%) SAN
8 11 (4.14%) NAS
8 11 (4.14%) Network Security
8 11 (4.14%) VoIP
8 11 (4.14%) VPN
8 11 (4.14%) Wireless
9 10 (3.76%) SSL
10 9 (3.38%) WAN
11 5 (1.88%) Cisco IOS
11 5 (1.88%) Wireless Security
12 4 (1.50%) Asterisk PBX
12 4 (1.50%) PBX
12 4 (1.50%) Wireshark
Database & Business Intelligence
1 43 (16.17%) SQL Server
2 18 (6.77%) MySQL
3 8 (3.01%) MongoDB
4 4 (1.50%) Amazon RDS
4 4 (1.50%) Oracle Database
5 2 (0.75%) SAP HANA
6 1 (0.38%) NoSQL
6 1 (0.38%) Power BI
Development Applications
1 10 (3.76%) JIRA
2 2 (0.75%) Git
2 2 (0.75%) IntelliJ
3 1 (0.38%) Bitbucket
3 1 (0.38%) Eclipse
3 1 (0.38%) Gradle
3 1 (0.38%) JUnit
General
1 87 (32.71%) Social Skills
2 19 (7.14%) Documentation Skills
3 18 (6.77%) Organisational Skills
4 17 (6.39%) Manufacturing
5 16 (6.02%) Law
6 13 (4.89%) Analytical Skills
7 9 (3.38%) Finance
8 8 (3.01%) Inclusion and Diversity
9 5 (1.88%) Telecoms
10 4 (1.50%) Legal
11 3 (1.13%) Games
11 3 (1.13%) Retail
12 2 (0.75%) Billing
12 2 (0.75%) Pharmaceutical
13 1 (0.38%) Advertising
13 1 (0.38%) Marketing
Libraries, Frameworks & Software Standards
1 4 (1.50%) .NET
1 4 (1.50%) Kafka
2 3 (1.13%) HTML
2 3 (1.13%) Spring Boot
3 2 (0.75%) Spring
4 1 (0.38%) LDAP
4 1 (0.38%) WebRTC
Miscellaneous
1 18 (6.77%) Driving Licence
2 17 (6.39%) Replication
3 11 (4.14%) Self-Motivation
4 10 (3.76%) Linux Command Line
5 8 (3.01%) Management Information System
6 7 (2.63%) Public Cloud
7 5 (1.88%) Data Centre
8 4 (1.50%) Chip and PIN
8 4 (1.50%) Mobile Payment
8 4 (1.50%) Smartphone
9 1 (0.38%) Educational Technology
9 1 (0.38%) Hybrid Cloud
9 1 (0.38%) Tandem
9 1 (0.38%) Video Conferencing
Operating Systems
1 128 (48.12%) Windows
2 55 (20.68%) Windows Server
3 54 (20.30%) Linux
4 37 (13.91%) Windows 10
5 19 (7.14%) Android
6 13 (4.89%) Windows 7
7 8 (3.01%) VMS
7 8 (3.01%) Windows Server 2016
8 7 (2.63%) Windows Server 2019
9 5 (1.88%) Apple iOS
9 5 (1.88%) Mac OS X
10 4 (1.50%) Windows Server 2012
11 3 (1.13%) Mac OS
11 3 (1.13%) Windows Server 2008
12 1 (0.38%) Windows Mobile
12 1 (0.38%) Windows XP
Processes & Methodologies
1 47 (17.67%) Customer Service
2 40 (15.04%) Problem-Solving
3 25 (9.40%) Service Delivery
4 22 (8.27%) Cybersecurity
5 21 (7.89%) ITIL
5 21 (7.89%) Multi-Factor Authentication
6 18 (6.77%) Problem Management
7 17 (6.39%) Change Control
8 16 (6.02%) Project Management
9 15 (5.64%) Infrastructure Engineering
9 15 (5.64%) Software Deployment
10 13 (4.89%) Software Testing
11 12 (4.51%) Customer Requirements
12 11 (4.14%) Incident Management
13 10 (3.76%) Change Management
14 9 (3.38%) DevOps
15 8 (3.01%) Data Integration
15 8 (3.01%) Impact Assessments
15 8 (3.01%) OO
15 8 (3.01%) Service Management
Programming Languages
1 92 (34.59%) SQL
2 18 (6.77%) PowerShell
3 15 (5.64%) PL/SQL
3 15 (5.64%) Python
4 12 (4.51%) Bash
5 9 (3.38%) Java
6 3 (1.13%) C#
Qualifications
1 50 (18.80%) Degree
2 33 (12.41%) Security Cleared
3 22 (8.27%) Cisco Certification
4 20 (7.52%) CCNA
5 19 (7.14%) DV Cleared
6 17 (6.39%) Microsoft Certification
6 17 (6.39%) SC Cleared
7 11 (4.14%) MCSE
8 6 (2.26%) Azure Certification
9 4 (1.50%) HNC
9 4 (1.50%) HND
9 4 (1.50%) ITIL Foundation Certificate
9 4 (1.50%) MCP
10 3 (1.13%) CCNP
11 1 (0.38%) JNCIA
11 1 (0.38%) Network+ Certification
Quality Assurance & Compliance
1 9 (3.38%) SLA
2 5 (1.88%) GDPR
3 2 (0.75%) ISO 14001
3 2 (0.75%) ISO 9001
4 1 (0.38%) QA
System Software
1 81 (30.45%) Active Directory
2 64 (24.06%) VMware Infrastructure
3 19 (7.14%) Hyper-V
4 12 (4.51%) Firmware
5 11 (4.14%) VMware ESXi
6 6 (2.26%) Docker
7 3 (1.13%) GPFS
8 1 (0.38%) NFS
8 1 (0.38%) Virtual Desktop
Systems Management
1 15 (5.64%) SCCM
2 14 (5.26%) Microsoft Intune
3 11 (4.14%) vCenter Server
4 4 (1.50%) Kubernetes
5 1 (0.38%) EMC NetWorker
5 1 (0.38%) Failover Clustering
5 1 (0.38%) Jamf Pro
5 1 (0.38%) NetBackup
5 1 (0.38%) SCOM
5 1 (0.38%) WSUS
Vendors
1 122 (45.86%) Microsoft
2 73 (27.44%) VMware
3 41 (15.41%) Citrix
4 37 (13.91%) Veeam
5 20 (7.52%) Cisco
6 13 (4.89%) HP
7 11 (4.14%) Apple
8 10 (3.76%) Oracle
9 8 (3.01%) Barracuda Networks
10 6 (2.26%) Google
11 5 (1.88%) Datto
11 5 (1.88%) Draytek
11 5 (1.88%) Sage
12 4 (1.50%) Juniper
13 3 (1.13%) CrowdStrike
13 3 (1.13%) Sophos
13 3 (1.13%) WatchGuard
14 2 (0.75%) Acronis
14 2 (0.75%) ServiceNow
14 2 (0.75%) Synology