The following table provides summary statistics for permanent job vacancies advertised in Twickenham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
London / Twickenham
Rank 15 15 15
Rank change year-on-year 0 0  
Permanent jobs citing CRM 4 5 1
As % of all permanent IT jobs advertised in Twickenham 7.69% 6.41% 1.54%
As % of the Processes & Methodologies category 10.26% 7.04% 1.89%
Number of salaries quoted 4 3 1
Median salary £46,250 £71,500 £65,000
Median salary % change year-on-year -35.31% +10.00%  
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Twickenham with a requirement for process and methodology skills.

Process & Methodology Skills
Twickenham
Permanent job vacancies with a requirement for process and methodology skills 39 71 53
As % of all permanent IT job vacancies advertised in Twickenham 75.00% 91.03% 81.54%
Number of salaries quoted 34 67 45
Median salary £50,000 £56,250 £45,000
Median salary % change year-on-year -11.11% +25.00%  
90% offered a salary of more than £35,000 £40,000 £30,000
10% offered a salary of more than £55,000 £60,000 £71,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Twickenham

The job posting trend of jobs advertised in Twickenham citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Twickenham

CRM
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Twickenham.

Salary trend for CRM in Twickenham

CRM
Salary Histogram in Twickenham

The salary distribution of IT jobs citing CRM in Twickenham over the 3 months to 23 March 2017.

Salary histogram for CRM in Twickenham

CRM
Top 30 Related IT Skills in Twickenham

For the 6 months to 23 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Twickenham region with a requirement for CRM.

1 4 (66.67%) Microsoft
1 4 (66.67%) Marketing
2 3 (50.00%) Analytical Skills
2 3 (50.00%) SQL
3 2 (33.33%) Cisco Certification
3 2 (33.33%) Microsoft Certification
3 2 (33.33%) Windows
3 2 (33.33%) MS Office
3 2 (33.33%) CCNA
3 2 (33.33%) MCSA
3 2 (33.33%) Data Management
3 2 (33.33%) Office 365
3 2 (33.33%) Customer Insight
4 1 (16.67%) Windows Server
4 1 (16.67%) Marketing Automation
4 1 (16.67%) FortiGate
4 1 (16.67%) Coaching
4 1 (16.67%) Aruba
4 1 (16.67%) Data Quality
4 1 (16.67%) Computer Science
4 1 (16.67%) Cisco IOS
4 1 (16.67%) Email Marketing
4 1 (16.67%) Android
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows 7
4 1 (16.67%) Microsoft Azure
4 1 (16.67%) TOGAF
4 1 (16.67%) Dynamics NAV
4 1 (16.67%) Dynamics CRM
4 1 (16.67%) Dynamics AX

CRM
Top Related IT Skills in Twickenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) MS Office
2 1 (16.67%) MS Excel
Business Applications
1 1 (16.67%) Dynamics AX
1 1 (16.67%) Dynamics CRM
1 1 (16.67%) Dynamics NAV
Cloud Services
1 2 (33.33%) Office 365
2 1 (16.67%) Dropbox
2 1 (16.67%) Microsoft Azure
Communications & Networking
1 1 (16.67%) Cisco IOS
1 1 (16.67%) Firewall
1 1 (16.67%) Internet
1 1 (16.67%) VoIP
1 1 (16.67%) Wi-Fi
General
1 4 (66.67%) Marketing
2 1 (16.67%) Retail
Job Titles
1 5 (83.33%) Analyst
2 3 (50.00%) Support Analyst
3 2 (33.33%) Administrator
3 2 (33.33%) Customer Analyst
3 2 (33.33%) Customer Insight Analyst
3 2 (33.33%) Data Insight Analyst
3 2 (33.33%) Insight Analyst
3 2 (33.33%) Insight Data Analyst
3 2 (33.33%) IT Analyst
3 2 (33.33%) IT Support
3 2 (33.33%) IT Support Analyst
4 1 (16.67%) 2nd Line Support Analyst
4 1 (16.67%) Cloud Administrator
4 1 (16.67%) Desktop Administrator
4 1 (16.67%) Desktop Support Administrator
4 1 (16.67%) Infrastructure Support
4 1 (16.67%) IT Infrastructure Analyst
4 1 (16.67%) Salesforce Administrator
4 1 (16.67%) Software Analyst
4 1 (16.67%) Software Support Analyst
Miscellaneous
1 3 (50.00%) Analytical Skills
2 1 (16.67%) Computer Science
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Android
2 1 (16.67%) Mac OS X
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows XP
Processes & Methodologies
1 2 (33.33%) Customer Insight
1 2 (33.33%) Data Management
2 1 (16.67%) Change Management
2 1 (16.67%) Coaching
2 1 (16.67%) Email Marketing
2 1 (16.67%) ERP
2 1 (16.67%) ITIL
2 1 (16.67%) Marketing Automation
2 1 (16.67%) PRINCE2
2 1 (16.67%) TOGAF
Programming Languages
1 3 (50.00%) SQL
Qualifications
1 2 (33.33%) CCNA
1 2 (33.33%) Cisco Certification
1 2 (33.33%) MCSA
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) CISSP
2 1 (16.67%) Degree
2 1 (16.67%) MCITP
2 1 (16.67%) MCP
2 1 (16.67%) MCSE
2 1 (16.67%) PMI Certification
2 1 (16.67%) PMP
Quality Assurance & Compliance
1 1 (16.67%) Data Quality
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) FortiGate
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Aruba
2 1 (16.67%) Avaya
2 1 (16.67%) Cisco
2 1 (16.67%) JD Edwards
2 1 (16.67%) Mitel
2 1 (16.67%) Oracle
2 1 (16.67%) Salesforce.com
2 1 (16.67%) SAP