Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Twickenham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 31 28 39
Rank change year-on-year -3 +11 -24
Permanent jobs citing CRM 4 2 2
As % of all permanent IT jobs advertised in Twickenham 2.52% 1.47% 1.18%
As % of the Processes & Methodologies category 3.15% 1.68% 1.24%
Number of salaries quoted 4 2 2
Twickenham median annual salary £35,000 £23,250 £20,000
Median salary % change year-on-year +50.54% +16.25% -50.00%
10th Percentile £29,750 £21,525 £19,500
90th Percentile £55,125 £23,975 £20,500
Richmond upon Thames median annual salary £55,000 £42,500 £52,500
% change year-on-year +29.41% -19.05% -12.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Twickenham with a requirement for process or methodology skills.

All Process and Methodology Skills
Twickenham
Permanent vacancies with a requirement for process or methodology skills 127 119 161
As % of all permanent IT jobs advertised in Twickenham 79.87% 87.50% 95.27%
Number of salaries quoted 115 107 155
Twickenham median annual salary £50,000 £42,500 £47,500
Median salary % change year-on-year +17.65% -10.53% +5.56%
10th Percentile £30,400 £28,750 £28,500
90th Percentile £67,500 £62,250 £70,450
Richmond upon Thames median annual salary £52,500 £45,000 £47,500
% change year-on-year +16.67% -5.26% +5.56%

CRM
Job Vacancy Trend in Twickenham

Job postings citing CRM as a percentage of all IT jobs advertised in Twickenham.

Job vacancy trend for CRM in Twickenham

CRM
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Twickenham.

Salary trend for CRM in Twickenham

CRM
Salary Histogram in Twickenham

The salary distribution of IT jobs citing CRM in Twickenham over the 6 months to 20 November 2017.

Salary histogram for CRM in Twickenham

For the 6 months to 20 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Twickenham region with a requirement for CRM.

1 4 (100.00%) Microsoft Office
1 4 (100.00%) Microsoft
2 3 (75.00%) Active Directory
2 3 (75.00%) Dynamics CRM
2 3 (75.00%) User Acceptance Testing
2 3 (75.00%) Test Scripting
2 3 (75.00%) Office 365
3 2 (50.00%) Process Improvement
3 2 (50.00%) Root Cause Analysis
3 2 (50.00%) Hybrid Cloud
3 2 (50.00%) Hyper-V
3 2 (50.00%) Microsoft Azure
3 2 (50.00%) IBM InfoSphere
3 2 (50.00%) Marketing
3 2 (50.00%) JIRA
3 2 (50.00%) Problem Management
3 2 (50.00%) IBM
3 2 (50.00%) Release Management
3 2 (50.00%) Regression Testing
3 2 (50.00%) Management Information System
3 2 (50.00%) Games
3 2 (50.00%) Oracle ERP
3 2 (50.00%) Business Analysis
3 2 (50.00%) ITIL
3 2 (50.00%) SQL
3 2 (50.00%) Oracle
3 2 (50.00%) Oracle Reports
3 2 (50.00%) SharePoint
3 2 (50.00%) ERP
4 1 (25.00%) DNS

CRM
Co-occurring IT Skills in Twickenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) SharePoint
2 1 (25.00%) Skype for Business
Applications
1 4 (100.00%) Microsoft Office
Business Applications
1 3 (75.00%) Dynamics CRM
2 2 (50.00%) Oracle ERP
3 1 (25.00%) Dynamics GP
Cloud Services
1 3 (75.00%) Office 365
2 2 (50.00%) Microsoft Azure
3 1 (25.00%) SaaS
Communications & Networking
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
1 1 (25.00%) Internet
1 1 (25.00%) Wireless
Database & Business Intelligence
1 2 (50.00%) IBM InfoSphere
1 2 (50.00%) Oracle Reports
Development Applications
1 2 (50.00%) JIRA
General
1 2 (50.00%) Games
1 2 (50.00%) Marketing
2 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Administrator
1 2 (50.00%) Systems Administrator
2 1 (25.00%) Analyst
2 1 (25.00%) Business Analyst
2 1 (25.00%) Business Finance Analyst
2 1 (25.00%) Business Systems Analyst
2 1 (25.00%) Finance Business Analyst
2 1 (25.00%) Finance Systems Analyst
2 1 (25.00%) Financial Analyst
2 1 (25.00%) Technical Support
Miscellaneous
1 2 (50.00%) Hybrid Cloud
1 2 (50.00%) Management Information System
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows 10
1 1 (25.00%) Windows 8
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2003
1 1 (25.00%) Windows Server 2008
1 1 (25.00%) Windows Server 2012
1 1 (25.00%) Windows Vista
Processes & Methodologies
1 3 (75.00%) Test Scripting
1 3 (75.00%) User Acceptance Testing
2 2 (50.00%) Business Analysis
2 2 (50.00%) ERP
2 2 (50.00%) ITIL
2 2 (50.00%) Problem Management
2 2 (50.00%) Process Improvement
2 2 (50.00%) Regression Testing
2 2 (50.00%) Release Management
2 2 (50.00%) Root Cause Analysis
3 1 (25.00%) Business Intelligence
3 1 (25.00%) Line Management
3 1 (25.00%) People Management
Programming Languages
1 2 (50.00%) SQL
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) Hyper-V
Vendors
1 4 (100.00%) Microsoft
2 2 (50.00%) IBM
2 2 (50.00%) Oracle
3 1 (25.00%) Cisco
3 1 (25.00%) Dell
3 1 (25.00%) HP
3 1 (25.00%) NETGEAR
3 1 (25.00%) SonicWALL
3 1 (25.00%) Tableau