Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Twickenham with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 29 30 31
Rank change year-on-year +1 +1 -12
Permanent jobs citing CRM 1 2 2
As % of all permanent IT jobs advertised in Twickenham 0.72% 1.74% 1.32%
As % of the Processes & Methodologies category 0.90% 2.06% 1.40%
Number of salaries quoted 1 2 2
Twickenham median annual salary £30,000 £23,250 £20,000
Median salary % change year-on-year +29.03% +16.25% -63.64%
10th Percentile £27,500 £21,525 £19,500
90th Percentile £32,500 £23,975 £20,500
Richmond upon Thames median annual salary £55,000 £46,000 £30,500
% change year-on-year +19.57% +50.82% -44.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Twickenham with a requirement for process or methodology skills.

All Process and Methodology Skills
Twickenham
Permanent vacancies with a requirement for process or methodology skills 111 97 143
As % of all permanent IT jobs advertised in Twickenham 79.86% 84.35% 94.70%
Number of salaries quoted 95 90 139
Twickenham median annual salary £50,000 £42,500 £47,500
Median salary % change year-on-year +17.65% -10.53% +5.56%
10th Percentile £29,500 £31,250 £27,500
90th Percentile £67,500 £61,375 £73,500
Richmond upon Thames median annual salary £52,500 £46,000 £42,500
% change year-on-year +14.13% +8.24% -

CRM
Job Vacancy Trend in Twickenham

Job postings citing CRM as a percentage of all IT jobs advertised in Twickenham.

Job vacancy trend for CRM in Twickenham

CRM
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Twickenham.

Salary trend for CRM in Twickenham

For the 6 months to 21 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Twickenham region with a requirement for CRM.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Dell
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Internet
1 1 (100.00%) Firewall
1 1 (100.00%) Wireless
1 1 (100.00%) Windows Vista
1 1 (100.00%) SonicWALL
1 1 (100.00%) NETGEAR
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Skype for Business
1 1 (100.00%) Office 365
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server

CRM
Co-occurring IT Skills in Twickenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) Skype for Business
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Office 365
Communications & Networking
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) Internet
1 1 (100.00%) Wireless
Job Titles
1 1 (100.00%) Technical Support
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows Vista
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Dell
1 1 (100.00%) HP
1 1 (100.00%) Microsoft
1 1 (100.00%) NETGEAR
1 1 (100.00%) SonicWALL