Period
to 14 December 2017

The median annual salary for an ITIL Service Delivery Manager was £44,250 in advertised job vacancies in Tyne and Wear during the 6 months to 14 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager - ITIL
North East > Tyne and Wear
6 months to
14 Dec 2017
Same period 2016 Same period 2015
Rank 94 95 102
Rank change year-on-year +1 +7 -1
Permanent jobs requiring an ITIL Service Delivery Manager 4 2 1
As % of all permanent IT jobs advertised in Tyne and Wear 0.38% 0.18% 0.10%
As % of the Job Titles category 0.39% 0.19% 0.11%
Number of salaries quoted 4 2 1
Tyne and Wear median annual salary £44,250 £46,750 £42,000
Median salary % change year-on-year -5.35% +11.31% -11.58%
10th Percentile £41,750 £42,325 £39,500
90th Percentile £71,125 £51,775 £44,500
North East median annual salary £44,250 £46,750 £42,000
% change year-on-year -5.35% +11.31% -1.18%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Tyne and Wear
Permanent vacancies in Tyne and Wear with a recognized job title 1038 1049 936
% of permanent IT jobs with a recognized job title 97.46% 95.45% 96.30%
Number of salaries quoted 907 869 806
Tyne and Wear median annual salary £39,513 £38,000 £37,500
Median salary % change year-on-year +3.98% +1.33% +7.14%
10th Percentile £22,750 £21,250 £22,500
90th Percentile £62,500 £57,500 £57,500
North East median annual salary £39,513 £37,500 £37,500
% change year-on-year +5.37% - +4.17%

ITIL Service Delivery Manager
Job Vacancy Trend in Tyne and Wear

Job postings that featured ITIL Service Delivery Manager in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL Service Delivery Manager in Tyne and Wear

ITIL Service Delivery Manager
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Delivery Manager in Tyne and Wear.

Salary trend for ITIL Service Delivery Manager in Tyne and Wear

ITIL Service Delivery Manager
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL Service Delivery Manager in Tyne and Wear over the 6 months to 14 December 2017.

Salary histogram for ITIL Service Delivery Manager in Tyne and Wear

ITIL Service Delivery Manager
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Delivery Manager within the Tyne and Wear region over the 6 months to 14 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -1 4 £44,250 -5.35%
ITIL Service Delivery Manager
North East

ITIL Service Delivery Manager Skill Set
Top 13 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 14 December 2017, ITIL Service Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring ITIL Service Delivery Manager in the job title.

1 4 (100.00%) Service Management
1 4 (100.00%) Service Delivery
1 4 (100.00%) ITIL
1 4 (100.00%) Incident Management
2 3 (75.00%) Service Delivery Management
2 3 (75.00%) ITIL Certification
2 3 (75.00%) Change Management
2 3 (75.00%) Problem Management
3 1 (25.00%) Operations Management
3 1 (25.00%) Business Continuity
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Finance
3 1 (25.00%) Stakeholder Management

ITIL Service Delivery Manager Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (25.00%) Finance
Processes & Methodologies
1 4 (100.00%) Incident Management
1 4 (100.00%) ITIL
1 4 (100.00%) Service Delivery
1 4 (100.00%) Service Management
2 3 (75.00%) Change Management
2 3 (75.00%) Problem Management
2 3 (75.00%) Service Delivery Management
3 1 (25.00%) Business Continuity
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Operations Management
3 1 (25.00%) Stakeholder Management
Qualifications
1 3 (75.00%) ITIL Certification