ITIL Jobs in Tyne and Wear

ITIL (Information Technology Infrastructure Library)
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 19 37 42
Rank change year-on-year +18 +5 -13
Permanent jobs citing ITIL 118 63 55
As % of all permanent jobs advertised in Tyne and Wear 8.99% 6.83% 5.13%
As % of the Processes & Methodologies category 10.31% 7.04% 5.84%
Number of salaries quoted 108 49 52
10th Percentile £27,500 £23,700 £22,400
25th Percentile £31,250 £26,500 £26,250
Median annual salary (50th Percentile) £35,000 £42,500 £39,250
Median % change year-on-year -17.65% +8.28% -7.65%
75th Percentile £46,311 £48,750 £52,500
90th Percentile £60,640 £60,000 £62,000
North East median annual salary £35,000 £37,500 £40,000
% change year-on-year -6.67% -6.25% -2.44%

All Process and Methodology Skills
Tyne and Wear

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,144 895 941
As % of all permanent jobs advertised in Tyne and Wear 87.13% 96.97% 87.78%
Number of salaries quoted 962 452 649
10th Percentile £30,000 £30,775 £25,700
25th Percentile £37,099 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £46,000
Median % change year-on-year -4.76% +14.13% +2.22%
75th Percentile £65,000 £66,250 £60,000
90th Percentile £75,772 £78,750 £80,000
North East median annual salary £47,500 £48,500 £42,500
% change year-on-year -2.06% +14.12% -5.56%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing ITIL in Tyne and Wear over the 6 months to 19 April 2024.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +16 110 £35,000 -20.45% 13
Gateshead +1 3 £33,000 +30.69%
North Shields - 3 £29,500 - 1
ITIL
North East

ITIL
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.63%) SharePoint
2 8 (6.78%) Microsoft Exchange
3 2 (1.69%) IIS
Applications
1 3 (2.54%) Microsoft Office
2 1 (0.85%) MS Visio
Cloud Services
1 49 (41.53%) Azure
2 18 (15.25%) Microsoft 365
3 11 (9.32%) IaaS
4 7 (5.93%) Power Platform
5 6 (5.08%) AWS
6 5 (4.24%) PowerApps
6 5 (4.24%) SaaS
7 4 (3.39%) Entra ID
8 1 (0.85%) Azure DevOps
8 1 (0.85%) Azure Key Vault
8 1 (0.85%) Azure Monitor
8 1 (0.85%) GitHub
8 1 (0.85%) Mimecast
Communications & Networking
1 22 (18.64%) SAN
2 8 (6.78%) VoIP
3 5 (4.24%) Network Security
4 3 (2.54%) Internet
4 3 (2.54%) IPv4
4 3 (2.54%) LAN
4 3 (2.54%) VLAN
4 3 (2.54%) WAN
5 2 (1.69%) Firewall
6 1 (0.85%) Remote Desktop
6 1 (0.85%) VPN
Database & Business Intelligence
1 21 (17.80%) SQL Server
2 11 (9.32%) Amazon RDS
3 7 (5.93%) Data Warehouse
4 2 (1.69%) Power BI
4 2 (1.69%) SQL Server Reporting Services
Development Applications
1 7 (5.93%) GitLab
2 5 (4.24%) Artifactory
General
1 49 (41.53%) Social Skills
2 25 (21.19%) Organisational Skills
3 23 (19.49%) Finance
4 21 (17.80%) Public Sector
5 12 (10.17%) Analytical Skills
6 7 (5.93%) Law
7 6 (5.08%) Financial Institution
8 5 (4.24%) Legal
8 5 (4.24%) Retail
9 4 (3.39%) Inclusion and Diversity
10 3 (2.54%) Social Housing
11 2 (1.69%) Manufacturing
12 1 (0.85%) Presentation Skills
Job Titles
1 32 (27.12%) Senior
2 31 (26.27%) Support Engineer
3 30 (25.42%) IT Support
4 28 (23.73%) IT Engineer
4 28 (23.73%) IT Support Engineer
5 19 (16.10%) Infrastructure Engineer
6 18 (15.25%) 3rd Line Engineer
6 18 (15.25%) 3rd Line Support
6 18 (15.25%) 3rd Line Support Engineer
6 18 (15.25%) IT Manager
7 17 (14.41%) 2nd/3rd Line Support
7 17 (14.41%) 2nd/3rd Line Support Engineer
8 14 (11.86%) 2nd Line Engineer
8 14 (11.86%) 2nd Line Support
8 14 (11.86%) 2nd Line Support Engineer
9 9 (7.63%) Incident and Problem Manager
9 9 (7.63%) Incident Manager
9 9 (7.63%) Problem Manager
9 9 (7.63%) Senior Infrastructure Engineer
9 9 (7.63%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (1.69%) REST
Miscellaneous
1 28 (23.73%) Driving Licence
2 22 (18.64%) Enterprise Storage
3 16 (13.56%) Public Cloud
4 10 (8.47%) Data Centre
4 10 (8.47%) Management Information System
5 6 (5.08%) Hybrid Cloud
5 6 (5.08%) Self-Motivation
6 5 (4.24%) Low-Code
7 4 (3.39%) EPoS
8 3 (2.54%) Fat Client
8 3 (2.54%) Housing Association
8 3 (2.54%) Thin Client
9 2 (1.69%) CMDB
9 2 (1.69%) Private Cloud
10 1 (0.85%) iPhone
10 1 (0.85%) Renewable Energy
Operating Systems
1 35 (29.66%) Windows
2 12 (10.17%) Unix
3 7 (5.93%) Windows 10
3 7 (5.93%) Windows Server
4 6 (5.08%) Linux
5 2 (1.69%) Windows Server 2016
6 1 (0.85%) Windows Server 2012
6 1 (0.85%) Windows Server 2019
Processes & Methodologies
1 42 (35.59%) Incident Management
2 30 (25.42%) Roadmaps
2 30 (25.42%) Service Management
3 27 (22.88%) Customer Service
4 24 (20.34%) Coaching
4 24 (20.34%) Mentoring
5 23 (19.49%) Change Management
5 23 (19.49%) Continuous Improvement
6 22 (18.64%) Problem Management
7 21 (17.80%) Desktop Virtualisation
7 21 (17.80%) Problem-Solving
8 19 (16.10%) Infrastructure Engineering
9 14 (11.86%) Service Delivery
10 12 (10.17%) CRM
10 12 (10.17%) Root Cause Analysis
11 11 (9.32%) Architecture Roadmap
12 10 (8.47%) Cybersecurity
13 9 (7.63%) Agile
13 9 (7.63%) Product Roadmap
14 8 (6.78%) Computer Science
Programming Languages
1 13 (11.02%) SQL
2 1 (0.85%) Bash
2 1 (0.85%) PowerShell
Qualifications
1 35 (29.66%) Microsoft Certification
2 24 (20.34%) Azure Certification
3 9 (7.63%) Degree
4 5 (4.24%) ITIL Certification
5 4 (3.39%) A+ Certification
5 4 (3.39%) MCP
6 3 (2.54%) MCITP
6 3 (2.54%) MCSA
6 3 (2.54%) MCSE
6 3 (2.54%) Network+ Certification
7 1 (0.85%) BC Cleared
7 1 (0.85%) CCNA
7 1 (0.85%) CCNP
7 1 (0.85%) Cisco Certification
7 1 (0.85%) DBS Check
7 1 (0.85%) Security Cleared
Quality Assurance & Compliance
1 18 (15.25%) SLA
2 3 (2.54%) GDPR
2 3 (2.54%) ISO 9001
2 3 (2.54%) ISO/IEC 27001
3 2 (1.69%) NIST
3 2 (1.69%) QA
System Software
1 37 (31.36%) Active Directory
2 16 (13.56%) Hyper-V
3 7 (5.93%) VMware Infrastructure
4 4 (3.39%) Microsoft Virtual Server
4 4 (3.39%) Virtual Servers
4 4 (3.39%) vSphere
5 3 (2.54%) IAG
5 3 (2.54%) VMware ESXi
6 1 (0.85%) Virtual Desktop
6 1 (0.85%) Virtual Machines
Systems Management
1 8 (6.78%) Terraform
2 5 (4.24%) Ansible
3 4 (3.39%) Microsoft Intune
3 4 (3.39%) SCCM
4 1 (0.85%) Active Directory Federation Services
4 1 (0.85%) Autotask
4 1 (0.85%) FortiGate
4 1 (0.85%) SCOM
Vendors
1 53 (44.92%) Microsoft
2 10 (8.47%) Cisco
3 8 (6.78%) Dynatrace
4 7 (5.93%) Splunk
4 7 (5.93%) VMware
5 6 (5.08%) ServiceNow
5 6 (5.08%) Sophos
6 5 (4.24%) Automation Anywhere
6 5 (4.24%) BMC
6 5 (4.24%) iManage
7 4 (3.39%) Dell
7 4 (3.39%) HP
7 4 (3.39%) IBM
7 4 (3.39%) Meraki
8 3 (2.54%) Acronis
8 3 (2.54%) Datto
8 3 (2.54%) Draytek
8 3 (2.54%) Google
8 3 (2.54%) SonicWALL
9 2 (1.69%) Epicor