Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery Management over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Service Delivery Management
North East > Tyne and Wear
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 95 80 100
Rank change year-on-year -15 +20 -
Permanent jobs citing Service Delivery Management 5 2 6
As % of all permanent IT jobs advertised in Tyne and Wear 0.45% 0.27% 0.53%
As % of the Processes & Methodologies category 0.48% 0.30% 0.62%
Number of salaries quoted 5 2 5
Tyne and Wear median annual salary £60,578 £44,250 £46,500
Median salary % change year-on-year +36.90% -4.84% -
10th Percentile £48,981 £41,825 £43,750
90th Percentile £71,824 £47,275 £49,250
North East median annual salary £60,578 £44,250 £46,500
% change year-on-year +36.90% -4.84% -

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,042 675 966
As % of all permanent IT jobs advertised in Tyne and Wear 92.87% 90.00% 85.64%
Number of salaries quoted 873 582 821
Tyne and Wear median annual salary £40,000 £39,131 £39,500
Median salary % change year-on-year +2.22% -0.94% +5.33%
10th Percentile £22,229 £22,500 £25,000
90th Percentile £65,000 £60,000 £60,000
North East median annual salary £40,000 £38,959 £39,500
% change year-on-year +2.67% -1.37% -1.25%

Service Delivery Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery Management in Tyne and Wear

Service Delivery Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery Management in Tyne and Wear.

Salary trend for Service Delivery Management in Tyne and Wear

Service Delivery Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Delivery Management in Tyne and Wear over the 6 months to 15 October 2018.

Salary histogram for Service Delivery Management in Tyne and Wear

Service Delivery Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the Tyne and Wear region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -22 5 £60,578 +36.90%
Service Delivery Management
North East

For the 6 months to 15 October 2018, IT jobs citing Service Delivery Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for Service Delivery Management.

1 5 (100.00%) Service Delivery
2 4 (80.00%) Agile Software Development
2 4 (80.00%) ITIL
2 4 (80.00%) Supplier Management
2 4 (80.00%) Process Improvement
2 4 (80.00%) Mentoring
2 4 (80.00%) Coaching
2 4 (80.00%) Analytical Skills
2 4 (80.00%) People Management
2 4 (80.00%) Business Process Improvement
2 4 (80.00%) ITIL V3
3 2 (40.00%) Portfolio Management
3 2 (40.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) Stakeholder Management
3 2 (40.00%) Scrum
4 1 (20.00%) Finance
4 1 (20.00%) Oracle
4 1 (20.00%) SAP
4 1 (20.00%) ERP
4 1 (20.00%) Microsoft
4 1 (20.00%) Epicor
4 1 (20.00%) Sage
4 1 (20.00%) Dynamics AX
4 1 (20.00%) IFS
4 1 (20.00%) Dynamics 365

Service Delivery Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (20.00%) Dynamics AX
Cloud Services
1 1 (20.00%) Dynamics 365
General
1 1 (20.00%) Finance
Job Titles
1 5 (100.00%) Service Manager
2 4 (80.00%) IT Manager
2 4 (80.00%) IT Services Manager
3 2 (40.00%) Senior IT Manager
3 2 (40.00%) Senior Manager
3 2 (40.00%) Senior Service Manager
4 1 (20.00%) Delivery Manager
4 1 (20.00%) ERP Manager
4 1 (20.00%) Services Delivery Manager
Miscellaneous
1 4 (80.00%) Analytical Skills
Processes & Methodologies
1 5 (100.00%) Service Delivery
2 4 (80.00%) Agile Software Development
2 4 (80.00%) Business Process Improvement
2 4 (80.00%) Coaching
2 4 (80.00%) ITIL
2 4 (80.00%) ITIL V3
2 4 (80.00%) Mentoring
2 4 (80.00%) People Management
2 4 (80.00%) Process Improvement
2 4 (80.00%) Supplier Management
3 2 (40.00%) ITSM
3 2 (40.00%) Portfolio Management
3 2 (40.00%) Scrum
3 2 (40.00%) Service Management
3 2 (40.00%) Stakeholder Management
4 1 (20.00%) ERP
Vendors
1 1 (20.00%) Epicor
1 1 (20.00%) IFS
1 1 (20.00%) Microsoft
1 1 (20.00%) Oracle
1 1 (20.00%) Sage
1 1 (20.00%) SAP