Period
to 14 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery Management over the 6 months to 14 December 2017 with a comparison to the same period in the previous 2 years.

Service Delivery Management
North East > Tyne and Wear
6 months to
14 Dec 2017
Same period 2016 Same period 2015
Rank 95 88 -
Rank change year-on-year -7 - +98
Permanent jobs citing Service Delivery Management 3 9 0
As % of all permanent IT jobs advertised in Tyne and Wear 0.28% 0.82% -
As % of the Processes & Methodologies category 0.33% 0.97% -
Number of salaries quoted 3 6 0
Tyne and Wear median annual salary £43,500 £46,500 -
Median salary % change year-on-year -6.45% - -
North East median annual salary £55,000 £46,500 -
% change year-on-year +18.28% - -

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 922 925 864
As % of all permanent IT jobs advertised in Tyne and Wear 86.57% 84.17% 88.89%
Number of salaries quoted 804 758 745
Tyne and Wear median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £25,000 £23,750 £24,200
90th Percentile £65,000 £58,750 £57,500
North East median annual salary £40,000 £38,500 £40,000
% change year-on-year +3.90% -3.75% +6.67%

Service Delivery Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery Management in Tyne and Wear

Service Delivery Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery Management in Tyne and Wear.

Salary trend for Service Delivery Management in Tyne and Wear

Service Delivery Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Management within the Tyne and Wear region over the 6 months to 14 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -9 3 £43,500 -6.45%
Service Delivery Management
North East

For the 6 months to 14 December 2017, IT jobs citing Service Delivery Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Delivery Management.

1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Change Management
1 3 (100.00%) ITIL
1 3 (100.00%) ITIL Certification
1 3 (100.00%) Incident Management
1 3 (100.00%) Problem Management

Service Delivery Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 3 (100.00%) Delivery Manager
1 3 (100.00%) ITIL Manager
1 3 (100.00%) ITIL Service Delivery Manager
1 3 (100.00%) ITIL Service Manager
1 3 (100.00%) Service Manager
1 3 (100.00%) Services Delivery Manager
2 2 (66.67%) IT Manager
2 2 (66.67%) IT Services Delivery Manager
2 2 (66.67%) IT Services Manager
Processes & Methodologies
1 3 (100.00%) Change Management
1 3 (100.00%) Incident Management
1 3 (100.00%) ITIL
1 3 (100.00%) Problem Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Service Management
Qualifications
1 3 (100.00%) ITIL Certification