Service Management Jobs in Tyne and Wear

Service Management
North East > Tyne and Wear

The table below provides summary statistics for permanent job vacancies advertised in Tyne and Wear requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 50 57 51
Rank change year-on-year +7 -6 +25
Permanent jobs citing Service Management 7 42 42
As % of all permanent jobs advertised in Tyne and Wear 1.50% 3.13% 4.58%
As % of the Processes & Methodologies category 1.58% 3.57% 4.73%
Number of salaries quoted 7 42 28
10th Percentile £28,800 £31,500 £26,142
25th Percentile £29,500 £35,920 £29,938
Median annual salary (50th Percentile) £38,500 £42,137 £40,250
Median % change year-on-year -8.63% +4.69% -13.44%
75th Percentile £41,562 £52,500 £49,247
90th Percentile £54,274 £67,968 £60,000
North East median annual salary £38,500 £42,407 £36,500
% change year-on-year -9.21% +16.18% -3.18%

All Process and Methodology Skills
Tyne and Wear

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Tyne and Wear.

Permanent vacancies with a requirement for process or methodology skills 443 1,176 888
As % of all permanent jobs advertised in Tyne and Wear 95.06% 87.50% 96.84%
Number of salaries quoted 299 988 448
10th Percentile £25,087 £30,000 £31,250
25th Percentile £31,299 £36,875 £38,644
Median annual salary (50th Percentile) £48,000 £50,000 £52,500
Median % change year-on-year -4.00% -4.76% +10.53%
75th Percentile £67,500 £65,000 £63,750
90th Percentile £82,500 £75,916 £75,000
North East median annual salary £45,000 £47,500 £48,500
% change year-on-year -5.26% -2.06% +14.12%

Service Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Service Management in Tyne and Wear.

Salary trend for Service Management in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Service Management in Tyne and Wear over the 6 months to 13 May 2025.

Salary histogram for Service Management in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +6 4 £29,500 -34.44% 11
Sunderland - 2 £41,062 - 4
Jarrow - 1 £38,500 -
Service Management
North East

Service Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Excel
1 2 (28.57%) Microsoft PowerPoint
1 2 (28.57%) MS Visio
Cloud Services
1 2 (28.57%) Power Platform
Database & Business Intelligence
1 2 (28.57%) Power BI
2 1 (14.29%) Relational Database
General
1 3 (42.86%) Analytical Skills
2 2 (28.57%) Law
3 1 (14.29%) Telecoms
Job Titles
1 3 (42.86%) Service Manager
2 2 (28.57%) Analyst
2 2 (28.57%) IT Manager
2 2 (28.57%) IT Services Manager
2 2 (28.57%) Service Analyst
3 1 (14.29%) Business Analyst
3 1 (14.29%) Head of IT
3 1 (14.29%) ITIL Business Analyst
3 1 (14.29%) Service Delivery Analyst
3 1 (14.29%) Service Desk Manager
3 1 (14.29%) Service Management Analyst
Miscellaneous
1 2 (28.57%) Legacy Systems
Processes & Methodologies
1 6 (85.71%) ITIL
2 5 (71.43%) Problem-Solving
3 4 (57.14%) ITSM
4 3 (42.86%) Problem Management
4 3 (42.86%) Process Improvement
5 2 (28.57%) Business Analysis
5 2 (28.57%) Business Intelligence
5 2 (28.57%) Change Management
5 2 (28.57%) Coaching
5 2 (28.57%) Collaborative Working
5 2 (28.57%) Customer Service
5 2 (28.57%) Dashboard Development
5 2 (28.57%) Data Visualisation
5 2 (28.57%) Mentoring
5 2 (28.57%) Service Delivery
5 2 (28.57%) Technology Transformation
5 2 (28.57%) Visualisation
6 1 (14.29%) Computer Science
6 1 (14.29%) Operations Management
6 1 (14.29%) Stakeholder Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) ITIL Foundation Certificate
2 1 (14.29%) CISSP
2 1 (14.29%) Computer Science Degree
2 1 (14.29%) Degree
Quality Assurance & Compliance
1 3 (42.86%) SLA