Chat Support Jobs in the UK excluding London

Chat Support
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Chat Support skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Chat Support over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 567 745 714
Rank change year-on-year +178 -31 +130
Permanent jobs citing Chat Support 9 15 42
As % of all permanent jobs advertised in the UK excluding London 0.023% 0.021% 0.070%
As % of the Processes & Methodologies category 0.025% 0.025% 0.073%
Number of salaries quoted 7 14 23
10th Percentile £21,850 £21,250 -
25th Percentile £23,250 £21,438 £23,500
Median annual salary (50th Percentile) £23,500 £23,750 £24,000
Median % change year-on-year -1.05% -1.04% -38.85%
75th Percentile £35,000 £31,000 £32,500
90th Percentile £36,000 £32,000 £40,100
UK median annual salary £34,000 £25,750 £24,000
% change year-on-year +32.04% +7.29% -35.14%

All Process and Methodology Skills
UK excluding London

Chat Support falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,412 59,622 57,514
As % of all permanent jobs advertised in the UK excluding London 92.96% 83.97% 95.61%
Number of salaries quoted 18,008 41,236 29,662
10th Percentile £27,000 £27,250 £30,500
25th Percentile £37,574 £36,250 £40,000
Median annual salary (50th Percentile) £52,365 £50,000 £55,000
Median % change year-on-year +4.73% -9.09% +4.76%
75th Percentile £66,000 £65,000 £70,000
90th Percentile £78,750 £77,500 £82,500
UK median annual salary £57,500 £55,000 £61,000
% change year-on-year +4.55% -9.84% +1.67%

Chat Support
Job Vacancy Trend in the UK excluding London

Job postings citing Chat Support as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Chat Support in the UK excluding London

Chat Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Chat Support in the UK excluding London.

Salary trend for Chat Support in the UK excluding London

Chat Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Chat Support in the UK excluding London over the 6 months to 13 May 2025.

Salary histogram for Chat Support in the UK excluding London

Chat Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the UK excluding London region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +47 6 £28,750 +27.78% 2
North West +10 3 £34,000 +54.55% 2
Yorkshire - 3 £23,500 -
Midlands +72 2 - - 2
East Midlands - 2 - - 2
South East - 1 £21,500 - 4
Chat Support
UK

Chat Support
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) SharePoint
Applications
1 3 (33.33%) Microsoft Office
Business Applications
1 3 (33.33%) Remedy ITSM
Cloud Services
1 6 (66.67%) Microsoft 365
Communications & Networking
1 3 (33.33%) Skype
1 3 (33.33%) VPN
General
1 8 (88.89%) Social Skills
2 3 (33.33%) Banking
2 3 (33.33%) Investment Banking
2 3 (33.33%) Public Sector
3 2 (22.22%) Organisational Skills
Job Titles
1 6 (66.67%) Analyst
1 6 (66.67%) Service Analyst
1 6 (66.67%) Service Desk Analyst
2 3 (33.33%) IT Analyst
2 3 (33.33%) Service Desk Engineer
3 1 (11.11%) 1st Line Service Desk Analyst
3 1 (11.11%) 1st Line Support
3 1 (11.11%) 1st Line Support Analyst
3 1 (11.11%) Service Desk Support
3 1 (11.11%) Service Desk Support Analyst
3 1 (11.11%) Support Analyst
Miscellaneous
1 1 (11.11%) Team-Oriented Environment
Operating Systems
1 6 (66.67%) Windows
2 4 (44.44%) Windows 10
Processes & Methodologies
1 6 (66.67%) Customer Service
2 3 (33.33%) ITSM
3 2 (22.22%) Customer-Centric Approach
3 2 (22.22%) Customer-Centricity
3 2 (22.22%) Data Security
3 2 (22.22%) Problem-Solving
3 2 (22.22%) User Experience
Qualifications
1 3 (33.33%) Degree
2 2 (22.22%) A+ Certification
2 2 (22.22%) MCDST
2 2 (22.22%) Microsoft Certification
System Software
1 1 (11.11%) Active Directory
Vendors
1 9 (100.00%) Microsoft
2 3 (33.33%) Cisco
2 3 (33.33%) Citrix
2 3 (33.33%) Remedy