Case Management
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Case Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Case Management over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 571 696 847
Rank change year-on-year +125 +151 -119
Permanent jobs citing Case Management 342 299 368
As % of all permanent jobs advertised in the UK 0.35% 0.28% 0.24%
As % of the Processes & Methodologies category 0.41% 0.30% 0.25%
Number of salaries quoted 249 196 207
10th Percentile £26,250 £32,000 £26,250
25th Percentile £27,965 £40,000 £31,250
Median annual salary (50th Percentile) £29,000 £50,000 £45,000
Median % change year-on-year -42.00% +11.11% -
75th Percentile £40,000 £71,563 £62,500
90th Percentile £57,300 £82,500 £82,250
UK excluding London median annual salary £31,500 £40,000 £35,000
% change year-on-year -21.25% +14.29% -12.50%

All Process and Methodology Skills
UK

Case Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,343 100,922 147,129
As % of all permanent jobs advertised in the UK 86.11% 95.64% 95.57%
Number of salaries quoted 59,769 59,097 83,311
10th Percentile £29,000 £34,000 £33,488
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Case Management
Job Vacancy Trend

Job postings citing Case Management as a proportion of all IT jobs advertised.

Job vacancy trend for Case Management in the UK

Case Management
Salary Trend

3-month moving average salary quoted in jobs citing Case Management.

Salary trend for Case Management in the UK

Case Management
Salary Histogram

Salary distribution for jobs citing Case Management over the 6 months to 24 April 2024.

Salary histogram for Case Management in the UK

Case Management
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Case Management within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +154 306 £27,965 -46.73% 72
UK excluding London +64 228 £31,500 -21.25% 54
London +172 99 £27,965 -56.98% 18
Work from Home +64 79 £37,500 -31.82% 40
South East +46 54 £30,000 -60.00% 9
East of England +66 48 £27,965 -46.73% 1
North of England +18 44 £35,000 -12.50% 27
North West +30 36 £35,000 -33.33% 20
Midlands -5 30 £30,000 -40.00% 7
South West 0 27 £35,741 +19.14% 5
West Midlands +30 26 £29,500 -53.73% 6
Scotland -50 18 - - 5
Yorkshire +38 8 £26,750 -33.13% 7
Wales +15 7 £40,553 +62.21%
East Midlands -24 4 £65,000 +109.68% 1

Case Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (3.51%) CMS
1 12 (3.51%) Microsoft Exchange
2 7 (2.05%) SharePoint
3 2 (0.58%) IIS
3 2 (0.58%) Papyrus
4 1 (0.29%) Confluence
Applications
1 89 (26.02%) Spreadsheet
2 54 (15.79%) Microsoft Office
3 4 (1.17%) MS Visio
4 3 (0.88%) Chatbot
4 3 (0.88%) Microsoft Excel
5 2 (0.58%) Microsoft PowerPoint
Business Applications
1 8 (2.34%) Dynamics CRM
2 3 (0.88%) Salesforce CRM
3 2 (0.58%) MIS ActiveH
3 2 (0.58%) Payment Gateway
3 2 (0.58%) Visualfiles
4 1 (0.29%) Aladdin
4 1 (0.29%) Carpe Diem
4 1 (0.29%) Elite 3E
4 1 (0.29%) Relativity
Cloud Services
1 28 (8.19%) Azure
2 23 (6.73%) Power Platform
3 22 (6.43%) Microsoft 365
4 15 (4.39%) Dynamics 365
5 8 (2.34%) Power Automate
6 6 (1.75%) AWS
7 4 (1.17%) Cloud Computing
8 3 (0.88%) Azure Functions
8 3 (0.88%) Azure Logic Apps
8 3 (0.88%) MailChimp
8 3 (0.88%) SaaS
8 3 (0.88%) Serverless
9 2 (0.58%) Azure Data Factory
9 2 (0.58%) Entra ID
10 1 (0.29%) Lucidchart
10 1 (0.29%) PaaS
10 1 (0.29%) PowerApps
Communications & Networking
1 35 (10.23%) FTP
2 10 (2.92%) Firewall
3 8 (2.34%) LAN
4 7 (2.05%) WAN
5 6 (1.75%) Wireless
6 5 (1.46%) VoIP
6 5 (1.46%) VPN
6 5 (1.46%) VSAT
7 4 (1.17%) DHCP
7 4 (1.17%) DNS
7 4 (1.17%) MPLS
7 4 (1.17%) SD-WAN
8 3 (0.88%) TCP/IP
9 2 (0.58%) Broadband
9 2 (0.58%) HTTP
9 2 (0.58%) Remote Desktop
9 2 (0.58%) SMTP
9 2 (0.58%) SSL
10 1 (0.29%) Extranet
10 1 (0.29%) Internet
Database & Business Intelligence
1 12 (3.51%) Power BI
2 10 (2.92%) SQL Server Reporting Services
3 7 (2.05%) SQL Server Integration Services
4 6 (1.75%) SQL Server
5 2 (0.58%) Data Warehouse
5 2 (0.58%) QlikView
5 2 (0.58%) Relational Database
5 2 (0.58%) SQL Server Analysis Services
6 1 (0.29%) EDRMS
Development Applications
1 6 (1.75%) Eclipse
2 5 (1.46%) JIRA
3 3 (0.88%) Visual Studio
4 2 (0.58%) Git
4 2 (0.58%) Postman
5 1 (0.29%) Appium
5 1 (0.29%) Bugzilla
5 1 (0.29%) Calabash
5 1 (0.29%) CircleCI
5 1 (0.29%) Cucumber
5 1 (0.29%) Cypress.io
5 1 (0.29%) Jenkins
5 1 (0.29%) Selenium
5 1 (0.29%) SoapUI
5 1 (0.29%) SpecFlow
5 1 (0.29%) TeamCity
5 1 (0.29%) TestRail
5 1 (0.29%) Tricentis qTest
5 1 (0.29%) WebDriver
5 1 (0.29%) Zephyr
General
1 97 (28.36%) Public Sector
2 95 (27.78%) Social Skills
3 83 (24.27%) Finance
4 73 (21.35%) Legal
5 63 (18.42%) Law
6 46 (13.45%) Inclusion and Diversity
7 33 (9.65%) Analytical Skills
8 20 (5.85%) Marketing
9 17 (4.97%) Influencing Skills
9 17 (4.97%) Presentation Skills
10 14 (4.09%) Telecoms
11 12 (3.51%) Police
12 11 (3.22%) Retail
13 10 (2.92%) Banking
14 8 (2.34%) Manufacturing
15 7 (2.05%) Back Office
15 7 (2.05%) Public Speaking
16 6 (1.75%) French Language
16 6 (1.75%) Portuguese Language
17 5 (1.46%) Organisational Skills
Job Titles
1 51 (14.91%) Analyst
2 39 (11.40%) Developer
3 36 (10.53%) Lead
4 35 (10.23%) Support Assistant
5 21 (6.14%) Senior
6 19 (5.56%) IT Support
7 17 (4.97%) Lead Software Engineer
7 17 (4.97%) Software Engineer
7 17 (4.97%) UI Engineer
7 17 (4.97%) UX Engineer
8 16 (4.68%) Digital Analyst
8 16 (4.68%) Forensic Analyst
9 15 (4.39%) Support Engineer
10 10 (2.92%) Proclaim Developer
10 10 (2.92%) Project Manager
10 10 (2.92%) Senior Developer
11 9 (2.63%) IT Engineer
11 9 (2.63%) IT Support Engineer
12 8 (2.34%) Solutions Analyst
12 8 (2.34%) Technical Support
Libraries, Frameworks & Software Standards
1 17 (4.97%) React
2 13 (3.80%) .NET
3 6 (1.75%) ASP.NET
4 5 (1.46%) .NET Framework
4 5 (1.46%) CSS
4 5 (1.46%) HTML
4 5 (1.46%) REST
5 3 (0.88%) .NET Core
5 3 (0.88%) ADO
5 3 (0.88%) Node.js
5 3 (0.88%) SOAP
6 2 (0.58%) Blazor
6 2 (0.58%) EDI
7 1 (0.29%) HTML5 Canvas
7 1 (0.29%) JSON
7 1 (0.29%) Laravel
7 1 (0.29%) Pyjs
7 1 (0.29%) RESTful
7 1 (0.29%) Web Services
7 1 (0.29%) XML
Miscellaneous
1 35 (10.23%) Replication
2 10 (2.92%) Management Information System
3 6 (1.75%) Self-Motivation
4 4 (1.17%) Onboarding
5 3 (0.88%) Cloud Native
5 3 (0.88%) Greenfield Project
6 2 (0.58%) Analytical Mindset
6 2 (0.58%) Cyberattack
6 2 (0.58%) Housing Association
6 2 (0.58%) Low-Code
6 2 (0.58%) Security Operations Centre
7 1 (0.29%) Algorithms
7 1 (0.29%) Driving Licence
7 1 (0.29%) e-Learning
7 1 (0.29%) EMC VMAX
7 1 (0.29%) Enterprise Software
7 1 (0.29%) Insider Threat
7 1 (0.29%) PropTech
7 1 (0.29%) Social Media
7 1 (0.29%) Video Conferencing
Operating Systems
1 30 (8.77%) Windows
2 11 (3.22%) Windows 10
3 8 (2.34%) Windows Server
3 8 (2.34%) Windows Server 2012
4 6 (1.75%) Windows 8
4 6 (1.75%) Windows Server 2008
4 6 (1.75%) Windows Server 2016
5 4 (1.17%) Linux
6 2 (0.58%) Apple iOS
6 2 (0.58%) Mac OS X
6 2 (0.58%) Windows 7
Processes & Methodologies
1 81 (23.68%) Customer Service
2 53 (15.50%) CRM
3 52 (15.20%) Problem-Solving
4 42 (12.28%) Agile
5 31 (9.06%) Workflow
6 26 (7.60%) Business Intelligence
6 26 (7.60%) Project Management
7 25 (7.31%) Collaborative Working
8 24 (7.02%) Creative Thinking
8 24 (7.02%) ITIL
9 22 (6.43%) CI/CD
10 21 (6.14%) Software Engineering
11 20 (5.85%) Digital Forensics
11 20 (5.85%) SDLC
11 20 (5.85%) User Experience
12 19 (5.56%) Artificial Intelligence
12 19 (5.56%) Continuous Delivery
12 19 (5.56%) Time Management
13 18 (5.26%) Machine Learning
13 18 (5.26%) Visualisation
Programming Languages
1 29 (8.48%) SQL
2 21 (6.14%) Java
3 20 (5.85%) Python
4 17 (4.97%) TypeScript
5 12 (3.51%) C#
5 12 (3.51%) JavaScript
6 3 (0.88%) C++
6 3 (0.88%) PHP
7 2 (0.58%) Shell Script
8 1 (0.29%) Kotlin
Qualifications
1 91 (26.61%) DBS Check
2 33 (9.65%) Degree
3 13 (3.80%) Security Cleared
4 5 (1.46%) ITIL Certification
4 5 (1.46%) SC Cleared
5 4 (1.17%) MCP
5 4 (1.17%) Microsoft Certification
6 3 (0.88%) A+ Certification
6 3 (0.88%) CISA
7 2 (0.58%) CIPD
7 2 (0.58%) Computer Science Degree
7 2 (0.58%) MCITP
8 1 (0.29%) BPSS Clearance
8 1 (0.29%) Cisco Certification
8 1 (0.29%) CISM
8 1 (0.29%) CISSP
8 1 (0.29%) Network+ Certification
8 1 (0.29%) NVQ Level 4
8 1 (0.29%) PMI Certification
8 1 (0.29%) PMP
Quality Assurance & Compliance
1 88 (25.73%) GDPR
2 21 (6.14%) SLA
3 16 (4.68%) ISO 9001
3 16 (4.68%) ISO/IEC 17025
4 11 (3.22%) PMO
5 10 (2.92%) ISO/IEC 27001
5 10 (2.92%) QA
6 3 (0.88%) Data Quality
7 1 (0.29%) Accessibility
7 1 (0.29%) Actionable Recommendations
7 1 (0.29%) COBIT
System Software
1 18 (5.26%) Active Directory
2 6 (1.75%) Terminal Services
3 2 (0.58%) VMware Infrastructure
3 2 (0.58%) XenApp
3 2 (0.58%) XenDesktop
4 1 (0.29%) Firmware
4 1 (0.29%) Hyper-V
4 1 (0.29%) Virtual Desktop
Systems Management
1 14 (4.09%) EnCase
2 2 (0.58%) Microsoft Intune
2 2 (0.58%) SCCM
3 1 (0.29%) Avamar
3 1 (0.29%) EMC VPLEX
3 1 (0.29%) FortiGate
Vendors
1 84 (24.56%) Microsoft
2 8 (2.34%) Cellebrite
3 7 (2.05%) ServiceNow
4 6 (1.75%) Avaya
5 5 (1.46%) Cisco
5 5 (1.46%) Salesforce
6 4 (1.17%) Aruba
6 4 (1.17%) Meraki
6 4 (1.17%) Sage
6 4 (1.17%) Workday
7 3 (0.88%) iManage
8 2 (0.58%) BT
8 2 (0.58%) Citrix
8 2 (0.58%) Intapp
8 2 (0.58%) VMware
9 1 (0.29%) Cadence
9 1 (0.29%) Dell
9 1 (0.29%) SAP
9 1 (0.29%) SolarWinds
9 1 (0.29%) Sun