Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco IPCC over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Cisco IP Contact Center (IPCC)
UK
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 1129 1172 1227
Rank change year-on-year +43 +55 +23
Permanent jobs citing Cisco IPCC 30 17 25
As % of all permanent IT jobs advertised in the UK 0.018% 0.010% 0.013%
As % of the Systems Management category 0.17% 0.11% 0.15%
Number of salaries quoted 16 7 18
UK median annual salary £42,500 £55,000 £65,000
Median salary % change year-on-year -22.73% -15.38% +25.00%
10th Percentile £35,625 £41,250 £43,030
90th Percentile £46,250 £60,000 £69,125
UK excluding London median annual salary £42,500 - £53,750

Cisco IPCC is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,375 15,785 17,107
As % of all permanent IT jobs advertised in the UK 10.56% 9.01% 8.92%
Number of salaries quoted 13,761 12,896 13,839
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +2.04%
10th Percentile £32,000 £31,250 £31,250
90th Percentile £85,000 £82,500 £77,500
UK excluding London median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

Cisco IPCC
Job Vacancy Trend

Job postings citing Cisco IPCC as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco IPCC in the UK

Cisco IPCC
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC.

Salary trend for Cisco IPCC in the UK

Cisco IPCC
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco IPCC within the UK over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +78 30 £42,500 -
UK excluding London +46 28 £42,500 -
South East +17 24 £42,500 -
Midlands +28 4 - -
West Midlands +25 4 - -
London - 2 £35,000 -

For the 6 months to 17 October 2018, IT jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco IPCC.

1 24 (80.00%) Cisco
2 23 (76.67%) VoIP
2 23 (76.67%) HP
2 23 (76.67%) Internet
2 23 (76.67%) Wi-Fi
2 23 (76.67%) Logistics
2 23 (76.67%) Incident Management
2 23 (76.67%) Riverbed
2 23 (76.67%) SolarWinds
2 23 (76.67%) Aruba
2 23 (76.67%) Zscaler
3 20 (66.67%) Analytical Skills
4 18 (60.00%) Service Management
5 16 (53.33%) Problem-Solving
6 14 (46.67%) Collaborative Working
6 14 (46.67%) Root Cause Analysis
6 14 (46.67%) Problem Management
7 4 (13.33%) Release Management
7 4 (13.33%) SCCM
7 4 (13.33%) CMDB
7 4 (13.33%) Data Analysis
7 4 (13.33%) Finance
7 4 (13.33%) Configuration Management
7 4 (13.33%) ITIL
7 4 (13.33%) ServiceNow
7 4 (13.33%) ITIL V3
7 4 (13.33%) Continuous Improvement
7 4 (13.33%) Matrix Organization
7 4 (13.33%) Customer Requirements
7 4 (13.33%) Performance Metrics

Cisco IPCC
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 23 (76.67%) Internet
1 23 (76.67%) VoIP
1 23 (76.67%) Wi-Fi
2 2 (6.67%) ATM
2 2 (6.67%) IP Telephony
2 2 (6.67%) LAN
2 2 (6.67%) SAN
2 2 (6.67%) WAN
2 2 (6.67%) Wireless
General
1 4 (13.33%) Finance
2 1 (3.33%) Telecoms
Job Titles
1 25 (83.33%) Network Engineer
2 14 (46.67%) Voice Engineer
2 14 (46.67%) Voice Network Engineer
3 9 (30.00%) VoIP Engineer
4 4 (13.33%) Operations Manager
4 4 (13.33%) Service Manager
4 4 (13.33%) Service Operations Manager
5 1 (3.33%) Account Manager
5 1 (3.33%) Cisco Engineer
5 1 (3.33%) Cisco Network Engineer
5 1 (3.33%) Enterprise Account Manager
5 1 (3.33%) IT Manager
Miscellaneous
1 20 (66.67%) Analytical Skills
2 4 (13.33%) CMDB
3 1 (3.33%) Data Centre
3 1 (3.33%) Self-Motivation
Processes & Methodologies
1 23 (76.67%) Incident Management
1 23 (76.67%) Logistics
2 18 (60.00%) Service Management
3 16 (53.33%) Problem-Solving
4 14 (46.67%) Collaborative Working
4 14 (46.67%) Problem Management
4 14 (46.67%) Root Cause Analysis
5 4 (13.33%) Configuration Management
5 4 (13.33%) Continuous Improvement
5 4 (13.33%) Customer Requirements
5 4 (13.33%) Data Analysis
5 4 (13.33%) Due Diligence
5 4 (13.33%) ITIL
5 4 (13.33%) ITIL V3
5 4 (13.33%) Matrix Organization
5 4 (13.33%) Performance Metrics
5 4 (13.33%) Release Management
6 2 (6.67%) Capacity Planning
6 2 (6.67%) Network Management
Qualifications
1 2 (6.67%) CCNA
1 2 (6.67%) CCNP
1 2 (6.67%) Cisco Certification
Systems Management
1 4 (13.33%) SCCM
Vendors
1 24 (80.00%) Cisco
2 23 (76.67%) Aruba
2 23 (76.67%) HP
2 23 (76.67%) Riverbed
2 23 (76.67%) SolarWinds
2 23 (76.67%) Zscaler
3 4 (13.33%) ServiceNow
4 1 (3.33%) IBM