Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco IPCC over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

Cisco IP Contact Center (IPCC)
UK
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 1090 1166 1179
Rank change year-on-year +76 +13 +67
Permanent jobs citing Cisco IPCC 11 21 16
As % of all permanent IT jobs advertised in the UK 0.007% 0.012% 0.009%
As % of the Systems Management category 0.064% 0.13% 0.10%
Number of salaries quoted 6 13 15
UK median annual salary £42,500 £60,000 £67,500
Median salary % change year-on-year -29.17% -11.11% +29.81%
10th Percentile £35,625 £40,463 £44,150
90th Percentile £46,250 £60,000 £72,000
UK excluding London median annual salary £42,500 - £50,250

Cisco IPCC is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

All Systems Management Skills
UK
Permanent vacancies with a requirement for systems management skills 17,095 15,557 15,497
As % of all permanent IT jobs advertised in the UK 11.34% 9.05% 8.81%
Number of salaries quoted 13,367 12,686 12,536
UK median annual salary £57,000 £52,500 £50,000
Median salary % change year-on-year +8.57% +5.00% -
10th Percentile £32,500 £31,250 £31,250
90th Percentile £87,500 £82,500 £80,000
UK excluding London median annual salary £50,000 £46,000 £45,000
% change year-on-year +8.70% +2.22% +4.65%

Cisco IPCC
Job Vacancy Trend

Job postings citing Cisco IPCC as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco IPCC in the UK

Cisco IPCC
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC.

Salary trend for Cisco IPCC in the UK

Cisco IPCC
Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco IPCC within the UK over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +82 11 £42,500 +4.90%
UK excluding London +60 10 £42,500 -
South East - 10 £42,500 -
London +54 1 £35,000 -13.61%

For the 6 months to 21 January 2019, IT jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Cisco IPCC.

1 10 (90.91%) Cisco
2 9 (81.82%) Internet
2 9 (81.82%) Wi-Fi
2 9 (81.82%) HP
2 9 (81.82%) VoIP
2 9 (81.82%) Logistics
2 9 (81.82%) Incident Management
2 9 (81.82%) Riverbed
2 9 (81.82%) SolarWinds
2 9 (81.82%) Aruba
2 9 (81.82%) Zscaler
3 6 (54.55%) Problem-Solving
3 6 (54.55%) Analytical Skills
4 5 (45.45%) Collaborative Working
4 5 (45.45%) Root Cause Analysis
4 5 (45.45%) Service Management
4 5 (45.45%) Problem Management
5 1 (9.09%) Capacity Planning
5 1 (9.09%) Network Management
5 1 (9.09%) Self-Motivation
5 1 (9.09%) Data Centre
5 1 (9.09%) WAN
5 1 (9.09%) ATM
5 1 (9.09%) LAN
5 1 (9.09%) Cisco Certification
5 1 (9.09%) SAN
5 1 (9.09%) CCNP
5 1 (9.09%) CCNA
5 1 (9.09%) Wireless
5 1 (9.09%) Telecoms

Cisco IPCC
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 9 (81.82%) Internet
1 9 (81.82%) VoIP
1 9 (81.82%) Wi-Fi
2 1 (9.09%) ATM
2 1 (9.09%) IP Telephony
2 1 (9.09%) LAN
2 1 (9.09%) SAN
2 1 (9.09%) WAN
2 1 (9.09%) Wireless
General
1 1 (9.09%) Telecoms
Job Titles
1 10 (90.91%) Network Engineer
2 5 (45.45%) Voice Engineer
2 5 (45.45%) Voice Network Engineer
3 4 (36.36%) VoIP Engineer
4 1 (9.09%) Account Manager
4 1 (9.09%) Cisco Engineer
4 1 (9.09%) Cisco Network Engineer
4 1 (9.09%) Enterprise Account Manager
4 1 (9.09%) IT Manager
Miscellaneous
1 6 (54.55%) Analytical Skills
2 1 (9.09%) Data Centre
2 1 (9.09%) Self-Motivation
Processes & Methodologies
1 9 (81.82%) Incident Management
1 9 (81.82%) Logistics
2 6 (54.55%) Problem-Solving
3 5 (45.45%) Collaborative Working
3 5 (45.45%) Problem Management
3 5 (45.45%) Root Cause Analysis
3 5 (45.45%) Service Management
4 1 (9.09%) Capacity Planning
4 1 (9.09%) Network Management
Qualifications
1 1 (9.09%) CCNA
1 1 (9.09%) CCNP
1 1 (9.09%) Cisco Certification
Vendors
1 10 (90.91%) Cisco
2 9 (81.82%) Aruba
2 9 (81.82%) HP
2 9 (81.82%) Riverbed
2 9 (81.82%) SolarWinds
2 9 (81.82%) Zscaler