Period
to 21 August 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco IPCC over the 6 months to 21 August 2017 with a comparison to the same period in the previous 2 years.

Cisco IP Contact Center (IPCC)
UK
6 months to
21 Aug 2017
Same period 2016 Same period 2015
Rank 1176 1220 1256
Rank change year-on-year +44 +36 +39
Permanent jobs citing Cisco IPCC 11 39 45
As % of all permanent IT jobs advertised in the UK 0.006% 0.020% 0.021%
As % of the Systems Management category 0.071% 0.23% 0.27%
Number of salaries quoted 3 25 22
UK median annual salary £42,500 £52,500 £45,000
Median salary % change year-on-year -19.05% +16.67% -
10th Percentile £41,250 £24,813 £33,750
90th Percentile £43,750 £68,750 £72,000
UK excluding London median annual salary - £46,000 £55,000
% change year-on-year - -16.36% +22.22%

Cisco IPCC is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for systems management skills.

Systems Management Skills
UK
Permanent job vacancies with a requirement for systems management skills 15392 16963 16610
As % of all permanent IT job vacancies advertised in the UK 8.74% 8.61% 7.61%
Number of salaries quoted 12452 13815 13266
UK median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £30,500 £30,635 £29,591
90th Percentile £82,500 £76,250 £72,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Cisco IPCC
Job Vacancy Trend

Job postings citing Cisco IPCC as a percentage of all IT jobs advertised.

Job vacancy trend for Cisco IPCC in the UK

Cisco IPCC
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC.

Salary trend for Cisco IPCC in the UK

Cisco IPCC
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco IPCC within the UK over the 6 months to 21 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +48 2 - - 1
England +42 2 - - 1
South East +60 1 - - 1
Midlands +29 1 - -
West Midlands +11 1 - -

For the 6 months to 21 August 2017, IT jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Cisco IPCC.

1 11 (100.00%) Cisco
1 11 (100.00%) Cisco UCCE
2 10 (90.91%) SLA
2 10 (90.91%) Release Management
2 10 (90.91%) Erlang
2 10 (90.91%) Validation
2 10 (90.91%) CCVP
2 10 (90.91%) VoIP
2 10 (90.91%) CCIE
2 10 (90.91%) CCNP
2 10 (90.91%) CCNA
2 10 (90.91%) Cisco Certification
2 10 (90.91%) SAN
2 10 (90.91%) Data Centre
2 10 (90.91%) CCNP Voice
3 4 (36.36%) Billing
4 1 (9.09%) Symposium
4 1 (9.09%) SCCM
4 1 (9.09%) Windows Server 2008
4 1 (9.09%) Windows 7
4 1 (9.09%) Capacity Planning
4 1 (9.09%) Unified Communications
4 1 (9.09%) F5
4 1 (9.09%) Change Control
4 1 (9.09%) Cisco CUCM
4 1 (9.09%) Windows Server 2012
4 1 (9.09%) Performance Tuning
4 1 (9.09%) Network Monitoring
4 1 (9.09%) TCP/IP
4 1 (9.09%) Microsoft Office

Cisco IPCC
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) Microsoft Office
Communications & Networking
1 10 (90.91%) SAN
1 10 (90.91%) VoIP
2 1 (9.09%) Firewall
2 1 (9.09%) Symposium
2 1 (9.09%) TCP/IP
2 1 (9.09%) Unified Communications
General
1 4 (36.36%) Billing
Job Titles
1 10 (90.91%) Network Specialist
1 10 (90.91%) Network Support
1 10 (90.91%) Network Support Specialist
1 10 (90.91%) Support Specialist
2 1 (9.09%) Network Engineer
2 1 (9.09%) Senior Network Engineer
2 1 (9.09%) Senior Technical Engineer
2 1 (9.09%) Technical Engineer
Miscellaneous
1 10 (90.91%) Data Centre
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows 10
1 1 (9.09%) Windows 7
1 1 (9.09%) Windows Server 2008
1 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 10 (90.91%) Release Management
1 10 (90.91%) Validation
2 1 (9.09%) Capacity Planning
2 1 (9.09%) Change Control
2 1 (9.09%) ITIL
2 1 (9.09%) Network Monitoring
2 1 (9.09%) Performance Tuning
2 1 (9.09%) Proactive Monitoring
2 1 (9.09%) Service Management
2 1 (9.09%) Threat Analysis
Programming Languages
1 10 (90.91%) Erlang
Qualifications
1 10 (90.91%) CCIE
1 10 (90.91%) CCNA
1 10 (90.91%) CCNP
1 10 (90.91%) CCNP Voice
1 10 (90.91%) CCVP
1 10 (90.91%) Cisco Certification
Quality Assurance & Compliance
1 10 (90.91%) SLA
Systems Management
1 11 (100.00%) Cisco UCCE
2 1 (9.09%) Cisco CUCM
2 1 (9.09%) SCCM
Vendors
1 11 (100.00%) Cisco
2 1 (9.09%) F5
2 1 (9.09%) Microsoft