IT Support Assistant
UK

The median IT Support Assistant salary in the UK is £27,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 880 982 1173
Rank change year-on-year +102 +191 -289
Permanent jobs requiring an IT Support Assistant 14 7 23
As % of all permanent jobs advertised in the UK 0.014% 0.007% 0.015%
As % of the Job Titles category 0.015% 0.007% 0.016%
Number of salaries quoted 14 5 23
10th Percentile £24,175 £23,350 -
25th Percentile £26,250 £24,250 £20,750
Median annual salary (50th Percentile) £27,500 £27,500 £25,000
Median % change year-on-year - +10.00% +13.64%
75th Percentile £28,750 £28,750 £30,000
90th Percentile £33,225 £29,500 £31,250
UK excluding London median annual salary £27,500 £24,500 £22,750
% change year-on-year +12.24% +7.69% +3.41%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,894 96,310 147,847
% of permanent jobs with a recognized job title 94.63% 91.58% 96.06%
Number of salaries quoted 66,756 60,420 85,018
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,923 £60,000 £60,000
Median % change year-on-year -11.80% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

IT Support Assistant
Job Vacancy Trend

Job postings that featured IT Support Assistant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Assistant in the UK

IT Support Assistant
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Assistant.

Salary trend for IT Support Assistant in the UK

IT Support Assistant
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Assistant within the UK over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +118 14 £27,500 - 2
UK excluding London +15 12 £27,500 +12.24% 1
South West - 5 £27,500 -
North of England - 4 £29,750 -
Yorkshire - 4 £29,750 -
East of England +30 3 £24,000 -2.04%
London +124 2 £27,250 -5.22%
Work from Home +100 2 £29,250 +7.34%

IT Support Assistant Skill Set
Top 27 Co-occurring Skills and Capabilities

For the 6 months to 25 April 2024, IT Support Assistant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Assistant in the job title.

1 5 (35.71%) Social Skills
1 5 (35.71%) Customer Experience
1 5 (35.71%) Marketing
1 5 (35.71%) Finance
2 4 (28.57%) Problem-Solving
3 2 (14.29%) Critical Thinking
3 2 (14.29%) Customer Service
3 2 (14.29%) Analytical Skills
3 2 (14.29%) Legal
3 2 (14.29%) Information Security
3 2 (14.29%) Web Development
3 2 (14.29%) Computer Science
3 2 (14.29%) Project Management
3 2 (14.29%) Sarbanes-Oxley
3 2 (14.29%) E-Commerce
3 2 (14.29%) Microsoft
3 2 (14.29%) Team-Oriented Environment
4 1 (7.14%) Active Directory
4 1 (7.14%) Microsoft Exchange
4 1 (7.14%) Azure
4 1 (7.14%) Windows
4 1 (7.14%) Entra ID
4 1 (7.14%) Windows 10
4 1 (7.14%) Windows Server
4 1 (7.14%) Microsoft 365
4 1 (7.14%) Exchange Server 2013
4 1 (7.14%) Inclusion and Diversity

IT Support Assistant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) Exchange Server 2013
1 1 (7.14%) Microsoft Exchange
Cloud Services
1 1 (7.14%) Azure
1 1 (7.14%) Entra ID
1 1 (7.14%) Microsoft 365
General
1 5 (35.71%) Finance
1 5 (35.71%) Marketing
1 5 (35.71%) Social Skills
2 2 (14.29%) Analytical Skills
2 2 (14.29%) Legal
3 1 (7.14%) Inclusion and Diversity
Miscellaneous
1 2 (14.29%) Team-Oriented Environment
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Windows 10
1 1 (7.14%) Windows Server
Processes & Methodologies
1 5 (35.71%) Customer Experience
2 4 (28.57%) Problem-Solving
3 2 (14.29%) Computer Science
3 2 (14.29%) Critical Thinking
3 2 (14.29%) Customer Service
3 2 (14.29%) E-Commerce
3 2 (14.29%) Information Security
3 2 (14.29%) Project Management
3 2 (14.29%) Web Development
Quality Assurance & Compliance
1 2 (14.29%) Sarbanes-Oxley
System Software
1 1 (7.14%) Active Directory
Vendors
1 2 (14.29%) Microsoft