Period
to 26 July 2017

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 26 July 2017 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 421 348 393
Rank change year-on-year -73 +45 -37
Permanent jobs citing ITIL V3 1268 1864 1819
As % of all permanent IT jobs advertised in the UK 0.71% 0.92% 0.82%
As % of the Processes & Methodologies category 0.79% 1.04% 0.94%
Number of salaries quoted 994 1458 1403
UK median annual salary £45,000 £47,500 £46,000
Median salary % change year-on-year -5.26% +3.26% +2.22%
10th Percentile £26,750 £27,675 £26,250
90th Percentile £70,000 £70,000 £73,100
UK excluding London median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - +5.88%

ITIL V3 is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 159516 179421 194215
As % of all permanent IT job vacancies advertised in the UK 89.78% 88.90% 87.88%
Number of salaries quoted 127716 149365 157836
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £28,500 £27,500 £27,500
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,500

ITIL V3
Job Vacancy Trend

Job postings citing ITIL V3 as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL V3 in the UK

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3.

Salary trend for ITIL V3 in the UK

ITIL V3
Salary Histogram

The salary distribution of IT jobs citing ITIL V3 over the 6 months to 26 July 2017.

Salary histogram for ITIL V3 in the UK

ITIL V3
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the UK over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -94 1168 £45,000 -2.17% 45
UK excluding London -61 821 £42,500 -5.56% 40
London -28 428 £48,250 -3.50% 12
South East +51 263 £40,500 -19.00% 15
North of England -127 157 £40,000 -11.11% 9
Midlands -62 140 £40,000 -5.88% 2
East of England -4 115 £42,500 -1.16% 5
West Midlands -40 109 £40,000 - 2
North West -111 81 £45,000 -21.74% 3
Yorkshire -85 73 £37,500 -11.76% 5
South West -58 71 £45,000 +8.43% 2
Scotland +7 69 £50,375 +6.05% 6
East Midlands -9 28 £42,554 +0.13%
Wales +14 13 £55,000 +89.66% 1
Northern Ireland -3 6 £50,000 +42.86%
Channel Islands - 4 £27,000 -
North East +17 3 £39,000 +59.18% 1

For the 6 months to 26 July 2017, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL V3.

1 1268 (100.00%) ITIL
2 460 (36.28%) Microsoft
3 452 (35.65%) Service Management
4 424 (33.44%) Windows
5 321 (25.32%) Active Directory
6 262 (20.66%) Service Delivery
7 256 (20.19%) Finance
8 239 (18.85%) SQL
9 237 (18.69%) Change Management
10 233 (18.38%) VMware
11 207 (16.32%) Degree
12 202 (15.93%) Cisco
13 195 (15.38%) Project Management
14 189 (14.91%) Windows Server
15 187 (14.75%) ITSM
16 185 (14.59%) SLA
17 182 (14.35%) SQL Server
18 176 (13.88%) Problem Management
19 167 (13.17%) VMware Infrastructure
20 165 (13.01%) PRINCE2
21 153 (12.07%) MS Exchange
22 148 (11.67%) Microsoft Certification
23 138 (10.88%) Windows Server 2008
24 136 (10.73%) SharePoint
25 127 (10.02%) Incident Management
26 126 (9.94%) Data Centre
27 125 (9.86%) Microsoft Office
28 121 (9.54%) Citrix
29 119 (9.38%) Linux
29 119 (9.38%) Windows 7

ITIL V3
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 153 (12.07%) MS Exchange
2 136 (10.73%) SharePoint
3 109 (8.60%) Exchange Server 2010
4 77 (6.07%) IIS
5 45 (3.55%) Exchange Server 2013
6 29 (2.29%) Blackberry Enterprise Server
7 27 (2.13%) Exchange Server 2007
8 23 (1.81%) Skype for Business
9 17 (1.34%) SharePoint 2010
9 17 (1.34%) Tomcat
10 15 (1.18%) BizTalk Server
11 13 (1.03%) SharePoint 2013
12 12 (0.95%) Apache
13 7 (0.55%) NetWeaver
14 5 (0.39%) IBM Domino
14 5 (0.39%) WebLogic
15 3 (0.24%) FileNet
15 3 (0.24%) IBM HTTP Server
15 3 (0.24%) JBoss
15 3 (0.24%) Oracle HTTP Server
Applications
1 125 (9.86%) Microsoft Office
2 57 (4.50%) Microsoft Excel
3 53 (4.18%) Microsoft PowerPoint
4 40 (3.15%) MS Visio
5 27 (2.13%) Microsoft Project
6 2 (0.16%) Spreadsheet
7 1 (0.079%) Acrobat
Business Applications
1 32 (2.52%) Remedy ITSM
2 24 (1.89%) Dynamics CRM
3 13 (1.03%) assyst
4 7 (0.55%) Remedy AR System
4 7 (0.55%) SAP BPC
5 4 (0.32%) iTrent
5 4 (0.32%) ResourceLink
5 4 (0.32%) SAP R/3
6 3 (0.24%) SAP cProjects
6 3 (0.24%) SAP Forecasting and Replenishment
6 3 (0.24%) SAP MM
6 3 (0.24%) SAP PLM
6 3 (0.24%) SAP Retail
6 3 (0.24%) SAP WM
7 2 (0.16%) Cognos Business Intelligence
7 2 (0.16%) Dynamics AX
7 2 (0.16%) Oracle CRM
8 1 (0.079%) SAP FI
8 1 (0.079%) SAP Payroll
8 1 (0.079%) Sentinel
Cloud Services
1 86 (6.78%) Office 365
2 81 (6.39%) Microsoft Azure
3 42 (3.31%) Amazon AWS
4 35 (2.76%) SaaS
5 33 (2.60%) PaaS
6 31 (2.44%) IaaS
7 15 (1.18%) Amazon EC2
8 12 (0.95%) Cloud Computing
9 10 (0.79%) Azure Active Directory
10 8 (0.63%) Mimecast
11 4 (0.32%) Amazon SQS
11 4 (0.32%) Oracle Service Cloud
12 1 (0.079%) Adobe Creative Cloud
12 1 (0.079%) Amazon ELB
12 1 (0.079%) AWS CloudFormation
12 1 (0.079%) FinancialForce.com
12 1 (0.079%) Yammer
Communications & Networking
1 97 (7.65%) Firewall
2 85 (6.70%) SAN
3 82 (6.47%) DNS
4 80 (6.31%) WAN
5 76 (5.99%) VPN
6 72 (5.68%) Network Security
7 69 (5.44%) LAN
8 66 (5.21%) DHCP
9 58 (4.57%) TCP/IP
10 46 (3.63%) Wireless
11 45 (3.55%) VoIP
12 38 (3.00%) Cisco ASA
13 36 (2.84%) MPLS
14 34 (2.68%) VLAN
15 29 (2.29%) LDAP
16 28 (2.21%) BGP
17 27 (2.13%) Internet
17 27 (2.13%) IPsec
18 26 (2.05%) OSPF
19 25 (1.97%) Ethernet
Database & Business Intelligence
1 182 (14.35%) SQL Server
2 46 (3.63%) MySQL
3 31 (2.44%) SQL Server 2008
4 29 (2.29%) SQL Server Integration Services
5 22 (1.74%) SQL Server 2012
6 20 (1.58%) PostgreSQL
6 20 (1.58%) Relational Database
7 17 (1.34%) DB2
7 17 (1.34%) SQL Server Reporting Services
8 16 (1.26%) SQL Server 2005
9 15 (1.18%) DTS
10 14 (1.10%) MongoDB
11 13 (1.03%) BusinessObjects
12 8 (0.63%) Big Data
12 8 (0.63%) RDBMS
12 8 (0.63%) Redis
13 7 (0.55%) Amazon RDS
13 7 (0.55%) Oracle Database
13 7 (0.55%) SAP BW
13 7 (0.55%) SAP HANA
Development Applications
1 20 (1.58%) JIRA
2 8 (0.63%) Team Foundation Server
3 6 (0.47%) Visual Studio
4 5 (0.39%) Cucumber
4 5 (0.39%) Git (software)
4 5 (0.39%) PeopleTools
5 4 (0.32%) Selenium
6 3 (0.24%) Atlassian Bamboo
6 3 (0.24%) Jenkins
6 3 (0.24%) NetBeans
6 3 (0.24%) Subversion
7 1 (0.079%) Gatling
7 1 (0.079%) JMeter
7 1 (0.079%) SonarQube
7 1 (0.079%) TeamCity
General
1 256 (20.19%) Finance
2 81 (6.39%) Telecoms
3 49 (3.86%) Banking
4 48 (3.79%) Retail
5 25 (1.97%) Back Office
6 23 (1.81%) Legal
7 18 (1.42%) Billing
8 16 (1.26%) Investment Banking
8 16 (1.26%) Marketing
8 16 (1.26%) Publishing
9 14 (1.10%) Financial Institution
10 12 (0.95%) Law
10 12 (0.95%) Military
11 11 (0.87%) Manufacturing
12 10 (0.79%) Italian Language
13 7 (0.55%) Advertising
13 7 (0.55%) Automotive
14 6 (0.47%) Local Government
15 4 (0.32%) German Language
16 2 (0.16%) Spanish Language
Job Titles
1 257 (20.27%) Analyst
2 136 (10.73%) Service Manager
3 101 (7.97%) Architect
4 96 (7.57%) Support Analyst
5 91 (7.18%) IT Manager
6 80 (6.31%) Service Analyst
7 73 (5.76%) Applications Support
8 68 (5.36%) Support Engineer
9 58 (4.57%) Infrastructure Engineer
10 57 (4.50%) Delivery Manager
11 55 (4.34%) Services Delivery Manager
12 50 (3.94%) Solutions Architect
13 49 (3.86%) Service Desk Analyst
14 48 (3.79%) Administrator
15 42 (3.31%) Change Manager
16 41 (3.23%) ITIL Manager
17 37 (2.92%) Consultant
17 37 (2.92%) IT Analyst
18 36 (2.84%) Desktop Support
18 36 (2.84%) IT Services Manager
Libraries, Frameworks & Software Standards
1 36 (2.84%) Web Services
2 24 (1.89%) .NET
2 24 (1.89%) HTML
3 21 (1.66%) CSS
4 18 (1.42%) XML
5 13 (1.03%) SOAP
6 12 (0.95%) Middleware
7 11 (0.87%) Ajax
7 11 (0.87%) AngularJS
8 10 (0.79%) Twitter Bootstrap
9 9 (0.71%) .NET Framework
10 8 (0.63%) REST
11 6 (0.47%) LAMP
11 6 (0.47%) LAPP Stack
12 4 (0.32%) Entity Framework
12 4 (0.32%) jQuery
12 4 (0.32%) Ruby on Rails
12 4 (0.32%) SAP XI
12 4 (0.32%) WCF
12 4 (0.32%) Web Dynpro
Miscellaneous
1 126 (9.94%) Data Centre
2 115 (9.07%) Analytical Skills
3 91 (7.18%) Management Information System
4 69 (5.44%) Computer Science
5 55 (4.34%) CMDB
6 42 (3.31%) Blackberry
7 37 (2.92%) User Experience
8 36 (2.84%) Replication
9 30 (2.37%) Clustering
10 28 (2.21%) Virtual Team
11 24 (1.89%) Driving Licence
12 21 (1.66%) EMC VNX
13 20 (1.58%) Video Conferencing
14 17 (1.34%) Hedge funds
14 17 (1.34%) Smart Meter
15 16 (1.26%) iPad
16 15 (1.18%) iPhone
17 12 (0.95%) Freedom of Information
18 11 (0.87%) Cyber Attack
19 10 (0.79%) Security Operations Centre
Operating Systems
1 424 (33.44%) Windows
2 189 (14.91%) Windows Server
3 138 (10.88%) Windows Server 2008
4 119 (9.38%) Linux
4 119 (9.38%) Windows 7
4 119 (9.38%) Windows Server 2012
5 68 (5.36%) Windows 10
6 48 (3.79%) Unix
7 43 (3.39%) Windows Server 2003
8 42 (3.31%) Windows 8
9 26 (2.05%) Red Hat Enterprise Linux
10 19 (1.50%) AIX
11 18 (1.42%) Windows XP
12 15 (1.18%) CentOS
13 13 (1.03%) Android
14 11 (0.87%) Apple iOS
15 10 (0.79%) Mac OS
15 10 (0.79%) Ubuntu
16 6 (0.47%) HPUX
17 4 (0.32%) Solaris
Processes & Methodologies
1 1268 (100.00%) ITIL
2 452 (35.65%) Service Management
3 262 (20.66%) Service Delivery
4 237 (18.69%) Change Management
5 195 (15.38%) Project Management
6 187 (14.75%) ITSM
7 176 (13.88%) Problem Management
8 165 (13.01%) PRINCE2
9 127 (10.02%) Incident Management
10 114 (8.99%) Agile Software Development
11 113 (8.91%) Service Design
12 101 (7.97%) Continuous Improvement
13 90 (7.10%) Stakeholder Management
14 88 (6.94%) Information Security
15 83 (6.55%) Presales
16 82 (6.47%) Release Management
17 80 (6.31%) Asset Management
18 76 (5.99%) Root Cause Analysis
19 72 (5.68%) CRM
20 69 (5.44%) Cybersecurity
Programming Languages
1 239 (18.85%) SQL
2 108 (8.52%) PowerShell
3 47 (3.71%) VBScript
4 42 (3.31%) Java
5 32 (2.52%) Python
6 30 (2.37%) C#
7 29 (2.29%) T-SQL
8 27 (2.13%) JavaScript
9 23 (1.81%) Perl
10 19 (1.50%) Bash Shell
11 18 (1.42%) VB
12 16 (1.26%) C
13 14 (1.10%) Shell Script
14 13 (1.03%) Ruby
15 11 (0.87%) C++
15 11 (0.87%) PHP
16 5 (0.39%) PL/SQL
16 5 (0.39%) SQR
17 4 (0.32%) ABAP
17 4 (0.32%) VB6
Qualifications
1 207 (16.32%) Degree
2 148 (11.67%) Microsoft Certification
3 95 (7.49%) Security Cleared
4 92 (7.26%) Cisco Certification
5 79 (6.23%) MCSE
6 75 (5.91%) SC Cleared
7 67 (5.28%) ITIL Certification
8 64 (5.05%) CISSP
9 62 (4.89%) MCP
10 61 (4.81%) MCSA
11 54 (4.26%) CCNA
12 50 (3.94%) CCNP
13 37 (2.92%) CISM
14 36 (2.84%) VMware Certified Professional (VCP)
15 26 (2.05%) PMI Certification
16 24 (1.89%) PMP
17 21 (1.66%) ISEB
18 20 (1.58%) Computer Science Degree
19 19 (1.50%) CISA
19 19 (1.50%) MCDST
Quality Assurance & Compliance
1 185 (14.59%) SLA
2 74 (5.84%) ISO/IEC 27001
3 67 (5.28%) ISO/IEC 20000
4 65 (5.13%) PCI DSS
5 30 (2.37%) QA
6 15 (1.18%) Sarbanes-Oxley
7 13 (1.03%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 11 (0.87%) Cyber Essentials
8 11 (0.87%) ISO 9001
9 8 (0.63%) ISO/IEC 19770
9 8 (0.63%) PMO
10 7 (0.55%) Cyber Essentials PLUS
10 7 (0.55%) Data Quality
10 7 (0.55%) HMG Security Policy Framework
11 5 (0.39%) PMBOK
12 4 (0.32%) SSAE 16
13 3 (0.24%) ISO 9000
14 2 (0.16%) COBIT
15 1 (0.079%) BS25999
15 1 (0.079%) ISO 22301
System Software
1 321 (25.32%) Active Directory
2 167 (13.17%) VMware Infrastructure
3 57 (4.50%) VMware ESXi
4 43 (3.39%) Hyper-V
5 41 (3.23%) vSphere
6 23 (1.81%) XenApp
7 16 (1.26%) Virtual Machines
8 11 (0.87%) OpenSIPS
9 10 (0.79%) Docker
9 10 (0.79%) XenDesktop
10 7 (0.55%) Cronacle
10 7 (0.55%) Virtual Servers
11 5 (0.39%) Oracle RAC
11 5 (0.39%) Virtual Desktop
11 5 (0.39%) VMware Server
12 3 (0.24%) DFS Replication
12 3 (0.24%) EMC RecoverPoint
12 3 (0.24%) Tivoli Directory Server
12 3 (0.24%) UAG
13 2 (0.16%) Microsoft App-V
Systems Management
1 81 (6.39%) SCCM
2 38 (3.00%) SCOM
3 33 (2.60%) Cisco CUCM
4 24 (1.89%) vCenter Server
5 22 (1.74%) Microsoft Clustering
6 21 (1.66%) Opscode Chef
7 18 (1.42%) Cisco UCCX
8 14 (1.10%) NetBackup
8 14 (1.10%) Tivoli
9 13 (1.03%) Cisco UCCE
10 12 (0.95%) QRadar
10 12 (0.95%) SCVMM
11 11 (0.87%) ServiceCenter
12 9 (0.71%) Tivoli Storage Manager
13 8 (0.63%) FortiGate
13 8 (0.63%) Pingdom
13 8 (0.63%) WSUS
14 7 (0.55%) Cisco Prime
14 7 (0.55%) Perfmon
14 7 (0.55%) Simpana
Vendors
1 460 (36.28%) Microsoft
2 233 (18.38%) VMware
3 202 (15.93%) Cisco
4 121 (9.54%) Citrix
5 104 (8.20%) Oracle
6 99 (7.81%) HP
7 73 (5.76%) ServiceNow
8 69 (5.44%) Remedy
9 62 (4.89%) IBM
10 50 (3.94%) CheckPoint
11 48 (3.79%) BMC
12 39 (3.08%) EMC
13 36 (2.84%) F5
14 29 (2.29%) Juniper
15 28 (2.21%) Sun
16 27 (2.13%) Apple
16 27 (2.13%) Red Hat
16 27 (2.13%) SAP
16 27 (2.13%) SolarWinds
17 24 (1.89%) NetApp
City, London
Premier Group Recruitment
Posted: Yesterday
Bradford, West Yorkshire
ReThink Recruitment
Salary: £38000.00 - £40000.00 per annum + Bonus + Pension & Onsite gym
Posted: 17 hours ago
London
Monarch Recruitment
Salary: £58000 - £60000 per annum
Posted: 2 days ago
Bradford, West Yorkshire
ReThink Recruitment
Salary: on call / annual bonus, etc
Posted: 17 hours ago
Bradford, West Yorkshire
Amsource Technology Ltd
Salary: From £38,000 to £43,000 per annum
Posted: 14 hours ago
Bracknell, Berkshire
Harvey Nash plc
Salary: £70000 - £80000 per annum
Posted: 2 days ago
West Sussex
ReThink Recruitment
Posted: 2 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £40000 - £42000 per annum + + Car (7K) + Bonus (7K) + Full Benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: Benefits
Posted: 5 days ago
Bedford, Bedfordshire
ReThink Recruitment
Salary: £36000.00 - £42000.00 per annum + Car Allow, Bonus, Bens
Posted: 5 days ago
Manchester, Lancashire
Morson International
Salary: £25000 - £30000 per annum + Exc Bens
Posted: 2 days ago
City, London
Professionals in Law
Salary: Competitive
Posted: Yesterday
Bracknell, Berkshire
Opus Recruitment Solutions Ltd
Salary: £55000 - £75000 per annum
Posted: 5 days ago
Bracknell, Berkshire
Opus Recruitment Solutions Ltd
Salary: £50000 - £65000 per annum
Posted: 5 days ago
North London
Experis Ltd
Salary: £32168.00 - £37797.00 per annum
Posted: 6 days ago
Winchester, Hampshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Bonus + Full Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago
London
ReThink Recruitment
Salary: £27000 - £30000 per annum + Benefits
Posted: 6 days ago
Reading, Berkshire
Quadratek People Limited
Salary: Unspecified Excellent salary + 10% bonus + car allowance + benefits
Posted: 4 days ago
Truro, Cornwall
Cornwall Council
Salary: Up to £30,153 per annum
Posted: 8 days ago
Truro, Cornwall
Cornwall Council
Salary: Up to £30,153 per annum
Posted: 8 days ago
Reading, Berkshire
Quadratek People Limited
Salary: Unspecified EXcellent salary plus bonus + car allowance + benefits
Posted: 6 days ago
Staines, Middlesex
Candidate Source
Salary: Competitive
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £50,000 per annum
Posted: 5 days ago
London
Thebes IT
Posted: 6 days ago
Gatwick, West Sussex
Gatwick Airport
Posted: 16 days ago
City, London
I.T. Skillfinder
Salary: £60,000 per annum
Posted: 5 days ago
West Glamorgan
keytree
Salary: £30000 - £50000 per annum, Benefits Flexible working, Private Health C
Posted: 6 days ago
Essex
Essex Police
Salary: From £34,098 to £37,191 per annum
Posted: 14 days ago
City, London
Spinnaker Red
Salary: From £32,000 to £35,000 per annum + Benefits!
Posted: 22 days ago