The median annual salary for a Services Delivery Analyst was £35,000 in advertised job vacancies during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Delivery Analyst
UK
Rank 821 915 910
Rank change year-on-year +94 -5  
Permanent jobs requiring a Services Delivery Analyst 28 31 46
As % of all permanent IT jobs advertised in the UK 0.033% 0.030% 0.044%
As % of the Job Titles category 0.035% 0.031% 0.045%
Number of salaries quoted 24 27 37
Median salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.66% +7.14%  
90% offered a salary of more than £24,700 £28,000 £26,000
10% offered a salary of more than £52,500 £49,300 £41,200
UK excluding London median salary £28,000 £30,500 £33,500
% change year-on-year -8.19% -8.95%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 80634 98831 101724
As % of all permanent IT job vacancies advertised in the UK 96.27% 96.35% 96.64%
Number of salaries quoted 66904 82761 83046
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Services Delivery Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Services Delivery Analyst in the job title.

Job vacancy trend for Services Delivery Analyst in the UK

Services Delivery Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Analyst.

Salary trend for Services Delivery Analyst in the UK

Services Delivery Analyst
Salary Histogram

The salary distribution of IT jobs citing Services Delivery Analyst over the 3 months to 23 March 2017.

Salary histogram for Services Delivery Analyst in the UK

Services Delivery Analyst
Top 24 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Analyst within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +92 28 £35,000 -3.44% 2
London +75 15 £40,000 -17.52%
City of London +54 7 £35,000 -27.08%
North West -19 3 £28,000 -
South West - 3 £21,500 -
South East +67 2 £27,500 -31.25% 1
West Midlands +33 2 £28,750 +0.87%
Liverpool +3 2 £29,000 +9.43%
Merseyside -2 2 £29,000 +9.43%
Surrey - 2 £27,500 - 1
Tyne and Wear - 2 £27,500 -
Guildford - 2 £27,500 -
Swindon - 2 - -
North East - 2 £27,500 -
Wiltshire - 2 - -
Newcastle upon Tyne - 2 £27,500 -
Yorkshire +24 1 £31,500 -4.54% 1
West Yorkshire +23 1 £31,500 +1.61% 1
Birmingham +18 1 £29,500 +3.50%
West Bromwich - 1 £28,000 -
Tewkesbury - 1 £21,500 -
Skelmersdale - 1 £20,500 -
Lancashire - 1 £20,500 -
Gloucestershire - 1 £21,500 -

Services Delivery Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 March 2017, Services Delivery Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Services Delivery Analyst in the job title.

1 48 (96.00%) Service Delivery
2 41 (82.00%) ITIL
3 23 (46.00%) SLA
4 20 (40.00%) Microsoft
5 18 (36.00%) Service Management
6 16 (32.00%) MS Excel
6 16 (32.00%) Problem Management
6 16 (32.00%) Continuous Improvement
7 15 (30.00%) ITIL V3
8 13 (26.00%) ITSM
8 13 (26.00%) Project Management
9 12 (24.00%) Quality Management
9 12 (24.00%) MS PowerPoint
10 11 (22.00%) Root Cause Analysis
10 11 (22.00%) MS Office
11 10 (20.00%) Business Analysis
12 9 (18.00%) User Experience
12 9 (18.00%) Trend Analysis
12 9 (18.00%) Incident Management
12 9 (18.00%) Sun
13 8 (16.00%) Finance
14 7 (14.00%) ITIL Certification
15 5 (10.00%) ServiceNow
15 5 (10.00%) Service Design
16 4 (8.00%) Agile Software Development
16 4 (8.00%) Retail
16 4 (8.00%) Windows
17 3 (6.00%) PRINCE2
17 3 (6.00%) VBA
17 3 (6.00%) Active Directory

Services Delivery Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.00%) MS Exchange
1 2 (4.00%) SharePoint
2 1 (2.00%) Exchange Server 2007
2 1 (2.00%) IBM Domino
2 1 (2.00%) IBM Notes
Applications
1 16 (32.00%) MS Excel
2 12 (24.00%) MS PowerPoint
3 11 (22.00%) MS Office
4 3 (6.00%) Spreadsheet
5 2 (4.00%) MS Visio
Business Applications
1 1 (2.00%) SAP Oil and Gas
Communications & Networking
1 1 (2.00%) Cisco IOS
1 1 (2.00%) DHCP
1 1 (2.00%) DNS
1 1 (2.00%) FTP
1 1 (2.00%) LAN
1 1 (2.00%) WAN
Database & Business Intelligence
1 3 (6.00%) BusinessObjects
2 1 (2.00%) SQL Server
General
1 8 (16.00%) Finance
2 4 (8.00%) Retail
3 1 (2.00%) Billing
3 1 (2.00%) Electronics
3 1 (2.00%) Law
3 1 (2.00%) Legal
3 1 (2.00%) Manufacturing
3 1 (2.00%) Marketing
3 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.00%) CSS
1 1 (2.00%) HTML
1 1 (2.00%) Software Packaging
1 1 (2.00%) Web Services
1 1 (2.00%) XML
Miscellaneous
1 9 (18.00%) User Experience
2 3 (6.00%) Analytical Skills
3 2 (4.00%) CMDB
3 2 (4.00%) Management Information System
3 2 (4.00%) NHS
4 1 (2.00%) AS400
4 1 (2.00%) Blackberry
4 1 (2.00%) Clustering
4 1 (2.00%) Data Protection Act
4 1 (2.00%) Driving Licence
4 1 (2.00%) Freedom of Information
Operating Systems
1 4 (8.00%) Windows
2 3 (6.00%) Windows Server
3 2 (4.00%) Apple iOS
3 2 (4.00%) Linux
4 1 (2.00%) Mac OS X
4 1 (2.00%) Windows 10
4 1 (2.00%) Windows 7
Processes & Methodologies
1 48 (96.00%) Service Delivery
2 41 (82.00%) ITIL
3 18 (36.00%) Service Management
4 16 (32.00%) Continuous Improvement
4 16 (32.00%) Problem Management
5 15 (30.00%) ITIL V3
6 13 (26.00%) ITSM
6 13 (26.00%) Project Management
7 12 (24.00%) Quality Management
8 11 (22.00%) Root Cause Analysis
9 10 (20.00%) Business Analysis
10 9 (18.00%) Incident Management
10 9 (18.00%) Trend Analysis
11 5 (10.00%) Service Design
12 4 (8.00%) Agile Software Development
13 3 (6.00%) Configuration Management
13 3 (6.00%) Data Protection
13 3 (6.00%) PRINCE2
13 3 (6.00%) Process Improvement
14 2 (4.00%) Benchmarking
Programming Languages
1 3 (6.00%) VBA
2 2 (4.00%) SQL
3 1 (2.00%) C
Qualifications
1 7 (14.00%) ITIL Certification
2 2 (4.00%) MCSE
2 2 (4.00%) Microsoft Certification
3 1 (2.00%) CCNA
3 1 (2.00%) Cisco Certification
3 1 (2.00%) DBS Check
3 1 (2.00%) Degree
3 1 (2.00%) HND
3 1 (2.00%) ITIL Foundation Certificate
3 1 (2.00%) MCITP
3 1 (2.00%) MCP
3 1 (2.00%) MCSA
3 1 (2.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 23 (46.00%) SLA
2 2 (4.00%) Data Quality
2 2 (4.00%) ISO/IEC 27001
2 2 (4.00%) QA
2 2 (4.00%) Sarbanes-Oxley
System Software
1 3 (6.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
Vendors
1 20 (40.00%) Microsoft
2 9 (18.00%) Sun
3 5 (10.00%) ServiceNow
4 2 (4.00%) LANDesk
4 2 (4.00%) Remedy
5 1 (2.00%) Apple
5 1 (2.00%) Cisco
5 1 (2.00%) Citrix
5 1 (2.00%) iManage
5 1 (2.00%) Lotus
5 1 (2.00%) MobileIron
5 1 (2.00%) SAP
5 1 (2.00%) VMware
Farnham, Surrey
Redrock Consulting Ltd
Salary: £24000 - £30000 per annum + Training, Progression
Posted: 2 days ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £45,000 per annum 25 days holiday, free parking, 6% ma
Posted: Yesterday