The median annual salary for a Services Delivery Manager was £50,000 in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 610 576 500
Rank change year-on-year -34 -76  
Permanent jobs requiring a Services Delivery Manager 247 405 531
As % of all permanent IT jobs advertised in the UK 0.29% 0.39% 0.50%
As % of the Job Titles category 0.30% 0.40% 0.51%
Number of salaries quoted 190 301 394
Median salary £50,000 £51,500 £51,396
Median salary % change year-on-year -2.91% +0.20%  
90% offered a salary of more than £37,500 £37,500 £38,500
10% offered a salary of more than £75,000 £75,000 £65,000
UK excluding London median salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82231 100619 103475
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.37% 96.63%
Number of salaries quoted 68306 84262 84520
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Services Delivery Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured Services Delivery Manager in the job title.

Job vacancy trend for Services Delivery Manager in the UK

Services Delivery Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager.

Salary trend for Services Delivery Manager in the UK

Services Delivery Manager
Salary Histogram

The salary distribution of IT jobs citing Services Delivery Manager over the 3 months to 29 March 2017.

Salary histogram for Services Delivery Manager in the UK

Services Delivery Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 237 £52,500 +1.94% 27
London -4 86 £57,500 - 14
South East +24 49 £55,000 +4.76% 3
Berkshire +15 22 £60,000 +14.28% 1
East of England +23 20 £42,500 -8.72% 2
North West -20 20 £47,500 -5.00% 1
City of London +45 19 £58,750 -16.07% 4
East Midlands +12 17 £65,000 +39.78% 1
South West +27 15 £50,000 +11.11% 1
Hertfordshire +20 14 £42,500 -19.04% 2
West Midlands +11 12 £51,250 +13.88% 2
Bristol +7 12 £50,000 -4.76%
North East +17 11 £37,500 -21.87% 2
Tyne and Wear +17 10 £37,500 -21.87% 2
Leicestershire - 10 £67,500 - 1
Leicester - 10 £67,500 - 1
Hampshire +19 9 £58,750 +9.81%
Manchester -23 9 £41,250 -45.00% 1
Newcastle upon Tyne - 9 £37,500 - 2
Surrey +27 7 £45,000 -14.28%
Cheshire -6 7 £60,000 +26.31%
Yorkshire +5 6 £36,500 -18.88% 1
Maidenhead -1 6 £70,000 +7.69%
Letchworth -5 6 £41,500 +2.46%
Watford - 6 £42,500 - 1
Scotland +22 5 £48,750 -25.00%
West Yorkshire +6 5 £36,500 -23.15%
Reading +25 4 £25,500 -49.00% 1
Slough +25 4 £70,000 +86.66%
Buckinghamshire +20 4 £47,500 +8.95% 1

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Services Delivery Manager in the job title.

1 532 (99.25%) Service Delivery
2 366 (68.28%) ITIL
3 218 (40.67%) SLA
4 154 (28.73%) Finance
5 146 (27.24%) Service Management
6 103 (19.22%) Stakeholder Management
7 95 (17.72%) ITIL Certification
8 75 (13.99%) Incident Management
8 75 (13.99%) ITSM
9 67 (12.50%) ITIL V3
10 65 (12.13%) Continuous Improvement
10 65 (12.13%) Project Management
11 60 (11.19%) Microsoft
11 60 (11.19%) Performance Management
12 57 (10.63%) Service Design
13 55 (10.26%) Problem Management
14 52 (9.70%) Contract Management
14 52 (9.70%) Line Management
15 49 (9.14%) MS PowerPoint
16 47 (8.77%) Data Centre
16 47 (8.77%) Change Management
17 46 (8.58%) Service Desk Management
18 43 (8.02%) Mentoring
18 43 (8.02%) Business Development
19 42 (7.84%) Degree
19 42 (7.84%) MS Excel
19 42 (7.84%) Analytical Skills
20 39 (7.28%) Escalation Management
20 39 (7.28%) Retail
21 38 (7.09%) Legal

Services Delivery Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (1.31%) MS Exchange
2 4 (0.75%) SharePoint
3 3 (0.56%) SharePoint Server
4 1 (0.19%) CMS
4 1 (0.19%) Confluence
4 1 (0.19%) Exchange Server 2010
4 1 (0.19%) Exchange Server 2013
4 1 (0.19%) GeoServer
4 1 (0.19%) IBM Notes
4 1 (0.19%) Kentico
4 1 (0.19%) Sitecore CMS
4 1 (0.19%) Umbraco
4 1 (0.19%) WebSphere
Applications
1 49 (9.14%) MS PowerPoint
2 42 (7.84%) MS Excel
3 24 (4.48%) MS Office
4 8 (1.49%) MS Project
5 2 (0.37%) Adobe Creative Suite
6 1 (0.19%) MS Visio
6 1 (0.19%) Spreadsheet
Business Applications
1 2 (0.37%) Dynamics CRM
2 1 (0.19%) Magento
2 1 (0.19%) Remedy ITSM
2 1 (0.19%) thinkFolio
Cloud Services
1 17 (3.17%) Office 365
1 17 (3.17%) SaaS
2 9 (1.68%) Microsoft Azure
3 5 (0.93%) Cloud Computing
3 5 (0.93%) IaaS
4 3 (0.56%) Amazon AWS
5 2 (0.37%) PaaS
6 1 (0.19%) Amazon S3
Communications & Networking
1 32 (5.97%) SMS
2 9 (1.68%) Internet
3 7 (1.31%) VPN
4 6 (1.12%) Firewall
5 5 (0.93%) DHCP
5 5 (0.93%) DNS
5 5 (0.93%) Remote Desktop
5 5 (0.93%) Unified Communications
6 4 (0.75%) VLAN
7 3 (0.56%) LAN
7 3 (0.56%) WAN
7 3 (0.56%) Wireless
8 2 (0.37%) Ethernet
8 2 (0.37%) Frame Relay
8 2 (0.37%) MPLS
8 2 (0.37%) Network Security
8 2 (0.37%) SAN
8 2 (0.37%) Skype
8 2 (0.37%) VoIP
9 1 (0.19%) TCP/IP
Database & Business Intelligence
1 6 (1.12%) SQL Server
2 4 (0.75%) Big Data
2 4 (0.75%) Data Warehouse
3 1 (0.19%) Oracle Reports
3 1 (0.19%) PostgreSQL
Development Applications
1 5 (0.93%) JIRA
General
1 154 (28.73%) Finance
2 39 (7.28%) Retail
3 38 (7.09%) Legal
4 34 (6.34%) Telecoms
5 25 (4.66%) Banking
6 12 (2.24%) Billing
6 12 (2.24%) Manufacturing
7 11 (2.05%) Advertising
8 10 (1.87%) Law
9 9 (1.68%) Investment Banking
10 7 (1.31%) Back Office
11 5 (0.93%) Marketing
12 2 (0.37%) Japanese Language
12 2 (0.37%) Local Government
12 2 (0.37%) Portuguese Language
12 2 (0.37%) Spanish Language
13 1 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 32 (5.97%) Flash
2 4 (0.75%) .NET
3 2 (0.37%) Middleware
3 2 (0.37%) Web Services
Miscellaneous
1 47 (8.77%) Data Centre
2 42 (7.84%) Analytical Skills
3 29 (5.41%) Management Information System
4 19 (3.54%) iPad
5 12 (2.24%) Computer Science
6 9 (1.68%) FMCG
7 7 (1.31%) User Experience
8 6 (1.12%) Client/Server
8 6 (1.12%) Virtual Team
9 4 (0.75%) Foreign Exchange (FX)
9 4 (0.75%) NHS
10 3 (0.56%) CMDB
10 3 (0.56%) Driving Licence
10 3 (0.56%) Fintech
11 2 (0.37%) Cyberthreat
11 2 (0.37%) Enterprise Software
11 2 (0.37%) Hybrid Cloud
11 2 (0.37%) Internet of Things
11 2 (0.37%) Robotics
11 2 (0.37%) Security Operations Centre
Operating Systems
1 27 (5.04%) Windows
2 12 (2.24%) Linux
3 10 (1.87%) Windows Server
4 6 (1.12%) Unix
5 5 (0.93%) Windows Server 2008
6 4 (0.75%) Windows 7
6 4 (0.75%) Windows Server 2012
7 3 (0.56%) Windows 10
8 2 (0.37%) Windows 8
9 1 (0.19%) Mac OS X
9 1 (0.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 532 (99.25%) Service Delivery
2 366 (68.28%) ITIL
3 146 (27.24%) Service Management
4 103 (19.22%) Stakeholder Management
5 75 (13.99%) Incident Management
5 75 (13.99%) ITSM
6 67 (12.50%) ITIL V3
7 65 (12.13%) Continuous Improvement
7 65 (12.13%) Project Management
8 60 (11.19%) Performance Management
9 57 (10.63%) Service Design
10 55 (10.26%) Problem Management
11 52 (9.70%) Contract Management
11 52 (9.70%) Line Management
12 47 (8.77%) Change Management
13 46 (8.58%) Service Desk Management
14 43 (8.02%) Business Development
14 43 (8.02%) Mentoring
15 39 (7.28%) Escalation Management
16 36 (6.72%) Statistics
Programming Languages
1 8 (1.49%) SQL
2 3 (0.56%) Java
3 2 (0.37%) C
4 1 (0.19%) C++
4 1 (0.19%) COBOL
4 1 (0.19%) PL/SQL
4 1 (0.19%) Shell Script
Qualifications
1 95 (17.72%) ITIL Certification
2 42 (7.84%) Degree
3 36 (6.72%) ISEB
4 10 (1.87%) CISSP
4 10 (1.87%) ITIL Foundation Certificate
5 9 (1.68%) CISM
6 8 (1.49%) PRINCE2 Certification
7 6 (1.12%) Microsoft Certification
7 6 (1.12%) Security Cleared
8 5 (0.93%) CISA
9 4 (0.75%) MCSE
10 3 (0.56%) CCNA
10 3 (0.56%) Cisco Certification
10 3 (0.56%) SC Cleared
11 2 (0.37%) PRINCE2 Practitioner
12 1 (0.19%) DBS Check
12 1 (0.19%) EnCE
12 1 (0.19%) GCFE
12 1 (0.19%) GREM
12 1 (0.19%) MCSA
Quality Assurance & Compliance
1 218 (40.67%) SLA
2 11 (2.05%) ISO/IEC 27001
3 6 (1.12%) QA
4 4 (0.75%) PMO
5 3 (0.56%) COBIT
5 3 (0.56%) PCI DSS
6 1 (0.19%) Data Quality
6 1 (0.19%) Disclosure Scotland
6 1 (0.19%) JSP 440
System Software
1 16 (2.99%) Active Directory
2 4 (0.75%) Hyper-V
2 4 (0.75%) Terminal Services
2 4 (0.75%) VMware Infrastructure
Systems Management
1 4 (0.75%) SCCM
1 4 (0.75%) SCOM
2 1 (0.19%) EnCase
2 1 (0.19%) Nagios
Vendors
1 60 (11.19%) Microsoft
2 32 (5.97%) Cadence
3 11 (2.05%) ServiceNow
4 10 (1.87%) SAP
5 9 (1.68%) Cisco
6 8 (1.49%) Oracle
7 5 (0.93%) Salesforce.com
7 5 (0.93%) VMware
8 4 (0.75%) CheckPoint
8 4 (0.75%) F5
8 4 (0.75%) Fortinet
8 4 (0.75%) Juniper
8 4 (0.75%) Palo Alto
9 3 (0.56%) Draytek
9 3 (0.56%) HP
9 3 (0.56%) hybris
9 3 (0.56%) JDA
9 3 (0.56%) Remedy
9 3 (0.56%) Sun
9 3 (0.56%) Workday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £55000.00 per annum
Posted: 2 hours ago
London
Lorien Resourcing
Salary: £40000 - £52000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Harvey Nash plc
Salary: £50000 - £60000 per annum + bonus + 15% pension
Posted: Yesterday
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 2 days ago
London
Talent International
Salary: £35000 - £40000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Morson International
Salary: £35000.00 - £40000.00 per annum + Pension Healthcare
Posted: 2 days ago
City, London
JM
Salary: £85000 - £90000 per annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £25000 - £26000 per annum
Posted: 2 days ago
Leicester, Leicestershire
ITalent Consultancy
Salary: From £40,000 to £45,000 per annum + Benefits
Posted: 2 days ago
London
Stanford Associates
Salary: From £45,000 to £55,000 per annum + excellent bonus and extensive bene
Posted: Yesterday
New Malden, Surrey
Senitor Associates
Salary: £30000 - £38000 per annum + benefits
Posted: 2 days ago
London
Berwick Partners
Posted: Yesterday
Hertfordshire
RBW Consulting
Salary: From £50,000 to £60,000 per annum + Car Allowance + Bonus + Benefits
Posted: 2 days ago
Birmingham
Recruitment Genius Ltd
Salary: £30000 - £35000 per annum
Posted: Yesterday
Bournemouth
Recruitment Revolution Limited
Salary: £30,000 + £10,000 OTE Bonus
Posted: 7 days ago
City, London
Arnold Ash Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: bonus
Posted: 6 days ago
Sheffield
Recruitment Genius Ltd
Salary: £32000 - £38000 per annum
Posted: 7 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + fantastic benefits and pension
Posted: 19 days ago
London
IBS Consulting
Salary: Negotiable
Posted: 15 days ago
Gatwick, West Sussex
Gatwick Airport
Salary: 15% Bonus, excellent benefits
Posted: 12 days ago
Cardiff, South Glamorgan
international baccalaureate
Salary: £45000 - £49000 per year
Posted: 8 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum + 10%
Posted: 23 days ago
London
Innocent Drinks
Salary: Competitive
Posted: 7 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 21 days ago
Buckinghamshire
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £70000.00 per annum + Based on experience
Posted: 27 days ago
West End
Capita Defence & Security Resourcing
Posted: 22 days ago
City of London
Venturi
Salary: £50000 - £60000 per annum + 10% bonus and full benefits
Posted: 20 days ago