Systems Support
UK

The median Systems Support salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 723 854 985
Rank change year-on-year +131 +131 -161
Permanent jobs requiring a Systems Support 171 131 220
As % of all permanent jobs advertised in the UK 0.17% 0.12% 0.14%
As % of the Job Titles category 0.18% 0.14% 0.15%
Number of salaries quoted 142 111 186
10th Percentile £26,250 £25,750 £25,000
25th Percentile £30,000 £28,000 £31,250
Median annual salary (50th Percentile) £40,000 £35,000 £37,500
Median % change year-on-year +14.29% -6.67% +7.14%
75th Percentile £55,000 £47,000 £48,750
90th Percentile £65,000 £54,250 £57,500
UK excluding London median annual salary £34,385 £33,223 £35,000
% change year-on-year +3.50% -5.08% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,682 96,623 147,884
% of permanent jobs with a recognized job title 94.63% 91.57% 96.06%
Number of salaries quoted 66,673 60,571 85,427
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £53,000 £60,000 £60,000
Median % change year-on-year -11.67% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

3-month moving average salary quoted in jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

Salary distribution for jobs citing Systems Support over the 6 months to 24 April 2024.

Salary histogram for Systems Support in the UK

Systems Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +155 158 £41,500 +18.57% 34
UK excluding London +53 123 £34,385 +3.50% 24
London +167 45 £55,000 +19.57% 10
North of England +79 33 £31,000 -8.15% 7
Work from Home +83 32 £38,750 +7.64% 12
Midlands +22 30 £30,000 -8.40% 9
North West +37 27 £34,250 -14.38% 6
South East +12 26 £37,500 +35.14% 5
East Midlands +5 23 £30,000 -20.00% 5
East of England +24 13 £27,500 -14.73% 2
South West -19 10 £50,000 +38.89% 1
West Midlands +27 7 £47,500 +43.93% 4
Scotland -55 6 £28,000 -30.00%
Yorkshire +90 5 £31,000 +12.73%
Wales +12 5 £27,000 -28.00%
North East - 1 £30,000 - 1

Systems Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 24 April 2024, Systems Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support in the job title.

1 64 (37.43%) Social Skills
2 45 (26.32%) Project Management
3 44 (25.73%) Problem-Solving
4 43 (25.15%) Microsoft
5 39 (22.81%) Finance
5 39 (22.81%) Analytical Skills
6 36 (21.05%) Windows
7 34 (19.88%) Degree
8 31 (18.13%) Active Directory
9 27 (15.79%) SQL
10 26 (15.20%) Linux
10 26 (15.20%) Azure
11 25 (14.62%) Firewall
12 24 (14.04%) VMware
13 22 (12.87%) Microsoft 365
13 22 (12.87%) Customer Service
14 21 (12.28%) ITIL
15 20 (11.70%) ERP
15 20 (11.70%) CCNA
15 20 (11.70%) Cisco Certification
15 20 (11.70%) Mentoring
16 19 (11.11%) PowerShell
16 19 (11.11%) Task Automation
17 18 (10.53%) Mac OS
17 18 (10.53%) Microsoft Exchange
18 17 (9.94%) Law
18 17 (9.94%) Bash
18 17 (9.94%) Fintech
19 16 (9.36%) Palo Alto
19 16 (9.36%) CI/CD

Systems Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.53%) Microsoft Exchange
2 16 (9.36%) Confluence
3 11 (6.43%) SharePoint
4 1 (0.58%) Oracle Workflow
Applications
1 7 (4.09%) Microsoft Office
2 5 (2.92%) Microsoft Excel
3 1 (0.58%) Spreadsheet
Business Applications
1 11 (6.43%) Elite 3E
2 2 (1.17%) Dynamics NAV
2 2 (1.17%) Oracle EBS
2 2 (1.17%) Sage X3
3 1 (0.58%) Dynamics AX
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Epicor Tropos
3 1 (0.58%) NEC Housing
3 1 (0.58%) Oracle Applications
3 1 (0.58%) Oracle Assets
3 1 (0.58%) Oracle EBS R12
3 1 (0.58%) Oracle E-Business Tax
3 1 (0.58%) Oracle General Ledger
3 1 (0.58%) Oracle Internet Expenses
3 1 (0.58%) Oracle iProcurement
3 1 (0.58%) Oracle Payables
3 1 (0.58%) Oracle Receivables
Cloud Services
1 26 (15.20%) Azure
2 22 (12.87%) Microsoft 365
3 9 (5.26%) SaaS
4 4 (2.34%) Power Platform
5 3 (1.75%) Dynamics 365
5 3 (1.75%) Entra ID
5 3 (1.75%) IaaS
5 3 (1.75%) PaaS
6 1 (0.58%) AWS
6 1 (0.58%) Mimecast
6 1 (0.58%) OneDrive
6 1 (0.58%) WhatsApp
Communications & Networking
1 25 (14.62%) Firewall
2 16 (9.36%) PBX
3 6 (3.51%) DNS
3 6 (3.51%) Internet
3 6 (3.51%) LAN
3 6 (3.51%) WAN
4 5 (2.92%) TCP/IP
5 4 (2.34%) DHCP
5 4 (2.34%) Intranet
6 3 (1.75%) SSL
7 2 (1.17%) VLAN
7 2 (1.17%) VPN
7 2 (1.17%) Wi-Fi
8 1 (0.58%) HTTP
8 1 (0.58%) IMAP
8 1 (0.58%) NAS
8 1 (0.58%) Network Security
8 1 (0.58%) SMTP
8 1 (0.58%) SSH
8 1 (0.58%) VoIP
Database & Business Intelligence
1 16 (9.36%) MySQL
1 16 (9.36%) PostgreSQL
2 7 (4.09%) SQL Server
3 4 (2.34%) Power BI
4 3 (1.75%) SQL Server Reporting Services
5 2 (1.17%) Oracle Database
5 2 (1.17%) Oracle Database 11g
6 1 (0.58%) Crystal Reports
6 1 (0.58%) Oracle Reports
6 1 (0.58%) SQL Server Integration Services
Development Applications
1 16 (9.36%) Bitbucket
1 16 (9.36%) Jenkins
1 16 (9.36%) JIRA
2 1 (0.58%) Eclipse
2 1 (0.58%) Toad
General
1 64 (37.43%) Social Skills
2 39 (22.81%) Analytical Skills
2 39 (22.81%) Finance
3 17 (9.94%) Law
4 14 (8.19%) Legal
5 12 (7.02%) Retail
6 7 (4.09%) Presentation Skills
7 5 (2.92%) Public Sector
8 4 (2.34%) Manufacturing
8 4 (2.34%) Welsh Language
9 3 (1.75%) Inclusion and Diversity
9 3 (1.75%) Marketing
10 2 (1.17%) Banking
10 2 (1.17%) Organisational Skills
11 1 (0.58%) Aerospace
11 1 (0.58%) Billing
11 1 (0.58%) Electronics
11 1 (0.58%) Games
11 1 (0.58%) Local Government
11 1 (0.58%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.75%) Oracle Fusion
2 2 (1.17%) FIX Protocol
2 2 (1.17%) XML
3 1 (0.58%) .NET
3 1 (0.58%) .NET Core
3 1 (0.58%) .NET Framework
3 1 (0.58%) ASP.NET
3 1 (0.58%) ASP.NET MVC
3 1 (0.58%) CSS
3 1 (0.58%) Entity Framework
3 1 (0.58%) LDAP
3 1 (0.58%) WPF
Miscellaneous
1 9 (5.26%) Management Information System
2 7 (4.09%) Product Ownership
3 4 (2.34%) Data Centre
3 4 (2.34%) Onboarding
4 3 (1.75%) Analytical Mindset
4 3 (1.75%) Clustering
4 3 (1.75%) Driving Licence
4 3 (1.75%) Self-Motivation
5 2 (1.17%) EPoS
5 2 (1.17%) Private Cloud
6 1 (0.58%) Enterprise Software
6 1 (0.58%) Housing Association
6 1 (0.58%) PMI
6 1 (0.58%) SCADA
6 1 (0.58%) Video Conferencing
6 1 (0.58%) Video\Live Streaming
Operating Systems
1 36 (21.05%) Windows
2 26 (15.20%) Linux
3 18 (10.53%) Mac OS
4 10 (5.85%) Windows Server
5 5 (2.92%) CentOS
6 4 (2.34%) SUSE
6 4 (2.34%) Ubuntu
7 3 (1.75%) Windows Server 2008
8 2 (1.17%) Windows 10
8 2 (1.17%) Windows Server 2016
9 1 (0.58%) Red Hat Enterprise Linux
9 1 (0.58%) Windows Server 2019
Processes & Methodologies
1 45 (26.32%) Project Management
2 44 (25.73%) Problem-Solving
3 22 (12.87%) Customer Service
4 21 (12.28%) ITIL
5 20 (11.70%) ERP
5 20 (11.70%) Mentoring
6 19 (11.11%) Task Automation
7 17 (9.94%) Fintech
8 16 (9.36%) CI/CD
9 13 (7.60%) Migration
9 13 (7.60%) Service Delivery
10 12 (7.02%) Decision-Making
11 10 (5.85%) Change Management
12 9 (5.26%) Incident Management
13 8 (4.68%) Computer Science
13 8 (4.68%) Continuous Improvement
13 8 (4.68%) Financial Modelling
13 8 (4.68%) Stakeholder Management
14 7 (4.09%) Data Analysis
14 7 (4.09%) Mathematics
Programming Languages
1 27 (15.79%) SQL
2 19 (11.11%) PowerShell
3 17 (9.94%) Bash
4 9 (5.26%) T-SQL
5 3 (1.75%) C#
5 3 (1.75%) Python
6 2 (1.17%) VB
7 1 (0.58%) Korn
7 1 (0.58%) Perl
7 1 (0.58%) PHP
7 1 (0.58%) PL/SQL
7 1 (0.58%) Shell Script
7 1 (0.58%) tcsh
Qualifications
1 34 (19.88%) Degree
2 20 (11.70%) CCNA
2 20 (11.70%) Cisco Certification
3 13 (7.60%) Microsoft Certification
4 4 (2.34%) Master's Degree
5 3 (1.75%) DBS Check
5 3 (1.75%) SC Cleared
5 3 (1.75%) Security Cleared
6 2 (1.17%) Computer Science Degree
6 2 (1.17%) ITIL Foundation Certificate
6 2 (1.17%) MCP
7 1 (0.58%) PMI Certification
Quality Assurance & Compliance
1 7 (4.09%) PMO
2 6 (3.51%) SLA
3 4 (2.34%) ISO/IEC 27001
4 3 (1.75%) Cyber Essentials
4 3 (1.75%) Cyber Essentials PLUS
5 2 (1.17%) Data Quality
5 2 (1.17%) QA
6 1 (0.58%) GDPR
System Software
1 31 (18.13%) Active Directory
2 16 (9.36%) VMware ESXi
3 9 (5.26%) Hyper-V
4 8 (4.68%) VMware Infrastructure
5 2 (1.17%) NFS
6 1 (0.58%) Virtual Desktop
6 1 (0.58%) vSphere
Systems Management
1 4 (2.34%) SCCM
2 3 (1.75%) Backup Exec
2 3 (1.75%) Microsoft Intune
3 2 (1.17%) ITRS Geneos
4 1 (0.58%) systemd
Vendors
1 43 (25.15%) Microsoft
2 24 (14.04%) VMware
3 16 (9.36%) Atlassian
3 16 (9.36%) Palo Alto
4 7 (4.09%) Oracle
5 5 (2.92%) Cisco
6 4 (2.34%) Red Hat
7 3 (1.75%) Aruba
7 3 (1.75%) Fortinet
7 3 (1.75%) Veritas
8 2 (1.17%) Aderant
8 2 (1.17%) Bloomberg
8 2 (1.17%) iManage
8 2 (1.17%) MarketAxess
8 2 (1.17%) Murex
8 2 (1.17%) PagerDuty
8 2 (1.17%) Sage
8 2 (1.17%) Tradeweb
9 1 (0.58%) Citrix
9 1 (0.58%) Epicor