Period
to 18 December 2018

The median annual salary for a Services Delivery Manager was £55,000 in advertised job vacancies in Wales during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK > Wales
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 128 139 142
Rank change year-on-year +11 +3 -6
Permanent jobs requiring a Services Delivery Manager 8 5 11
As % of all permanent IT jobs advertised in Wales 0.40% 0.25% 0.43%
As % of the Job Titles category 0.42% 0.25% 0.44%
Number of salaries quoted 5 4 5
Wales median annual salary £55,000 £41,250 £47,500
Median salary % change year-on-year +33.33% -13.16% +5.56%
10th Percentile £46,500 £34,500 £40,000
90th Percentile £57,978 £54,625 £51,250
UK median annual salary £54,750 £53,000 £52,500
% change year-on-year +3.30% +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wales
Permanent vacancies in Wales with a recognized job title 1,914 1,982 2,491
% of permanent IT jobs with a recognized job title 96.18% 97.25% 96.55%
Number of salaries quoted 1,581 1,702 2,165
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £24,000 £23,250 £22,500
90th Percentile £62,500 £56,250 £55,250
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +4.40%

Services Delivery Manager
Job Vacancy Trend in Wales

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Services Delivery Manager in Wales

Services Delivery Manager
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in Wales.

Salary trend for Services Delivery Manager in Wales

Services Delivery Manager
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the Wales region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +1 8 £55,000 +46.67% 4
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 18 December 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Services Delivery Manager in the job title.

1 8 (100.00%) ITIL
1 8 (100.00%) Service Delivery
2 5 (62.50%) Stakeholder Management
3 4 (50.00%) SLA
3 4 (50.00%) Finance
4 3 (37.50%) Contract Management
4 3 (37.50%) GDPR
4 3 (37.50%) Performance Management
4 3 (37.50%) Data Protection
4 3 (37.50%) ITSM
4 3 (37.50%) Microsoft PowerPoint
4 3 (37.50%) Incident Management
4 3 (37.50%) ISEB
4 3 (37.50%) Microsoft Excel
5 2 (25.00%) Service Management
6 1 (12.50%) SQL
6 1 (12.50%) CCNA
6 1 (12.50%) Active Directory
6 1 (12.50%) Change Management
6 1 (12.50%) Disaster Recovery
6 1 (12.50%) Firewall
6 1 (12.50%) SharePoint Server
6 1 (12.50%) Project Planning
6 1 (12.50%) Degree
6 1 (12.50%) Load Balancing
6 1 (12.50%) Risk Management
6 1 (12.50%) Telecoms
6 1 (12.50%) VMware
6 1 (12.50%) SharePoint
6 1 (12.50%) MS Exchange

Services Delivery Manager Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) SharePoint
1 1 (12.50%) SharePoint Server
Applications
1 3 (37.50%) Microsoft Excel
1 3 (37.50%) Microsoft PowerPoint
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Firewall
1 1 (12.50%) LAN
1 1 (12.50%) MPLS
1 1 (12.50%) WAN
1 1 (12.50%) WLAN
General
1 4 (50.00%) Finance
2 1 (12.50%) Telecoms
Miscellaneous
1 1 (12.50%) Data Centre
1 1 (12.50%) NHS
1 1 (12.50%) Public Cloud
1 1 (12.50%) Self-Motivation
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows Server
Processes & Methodologies
1 8 (100.00%) ITIL
1 8 (100.00%) Service Delivery
2 5 (62.50%) Stakeholder Management
3 3 (37.50%) Contract Management
3 3 (37.50%) Data Protection
3 3 (37.50%) Incident Management
3 3 (37.50%) ITSM
3 3 (37.50%) Performance Management
4 2 (25.00%) Service Management
5 1 (12.50%) Change Management
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) High Availability
5 1 (12.50%) Knowledge Management
5 1 (12.50%) Load Balancing
5 1 (12.50%) People Management
5 1 (12.50%) PRINCE2
5 1 (12.50%) Project Planning
5 1 (12.50%) Risk Management
5 1 (12.50%) Service Design
5 1 (12.50%) Workshop Facilitation
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 3 (37.50%) ISEB
2 1 (12.50%) CCNA
2 1 (12.50%) Cisco Certification
2 1 (12.50%) Degree
2 1 (12.50%) ITIL Certification
2 1 (12.50%) Master's Degree
2 1 (12.50%) MCSE
2 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (50.00%) SLA
2 3 (37.50%) GDPR
System Software
1 1 (12.50%) Active Directory
Vendors
1 1 (12.50%) Veeam
1 1 (12.50%) VMware