Support Engineer Jobs in Wales

Support Engineer
UK > Wales

The median Support Engineer salary in Wales is £28,290 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 65 112 103
Rank change year-on-year +47 -9 -33
Permanent jobs requiring a Support Engineer 60 20 40
As % of all permanent jobs advertised in Wales 2.98% 1.20% 2.11%
As % of the Job Titles category 3.22% 1.40% 2.22%
Number of salaries quoted 49 15 38
10th Percentile £21,200 £26,250 £25,675
25th Percentile £26,250 £28,125 £29,250
Median annual salary (50th Percentile) £28,290 £32,000 £30,500
Median % change year-on-year -11.59% +4.92% +10.91%
75th Percentile £33,750 £37,500 £34,000
90th Percentile £53,487 £38,750 £37,770
UK median annual salary £32,500 £33,500 £33,196
% change year-on-year -2.99% +0.92% -1.64%

All Permanent IT Job Vacancies
Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 1,864 1,425 1,799
% of permanent jobs with a recognized job title 92.51% 85.64% 94.98%
Number of salaries quoted 1,264 812 1,152
10th Percentile £26,325 £27,500 £30,000
25th Percentile £32,750 £35,107 £37,000
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +11.76%
75th Percentile £58,750 £61,250 £62,500
90th Percentile £70,000 £73,750 £75,000
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

Support Engineer
Job Vacancy Trend in Wales

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Support Engineer in Wales

Support Engineer
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Support Engineer in Wales.

Salary trend for Support Engineer in Wales

Support Engineer
Salary Histogram in Wales

Salary distribution for jobs citing Support Engineer in Wales over the 6 months to 24 April 2024.

Salary histogram for Support Engineer in Wales

Support Engineer
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Wales region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales +30 26 £27,500 -14.06% 3
South Wales +29 26 £28,290 -5.70% 8
West Wales -1 4 £32,500 -7.14% 5
Mid Wales - 4 £22,500 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 24 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Engineer in the job title.

1 38 (63.33%) Microsoft
2 35 (58.33%) Microsoft 365
3 31 (51.67%) Social Skills
4 30 (50.00%) Active Directory
4 30 (50.00%) Windows
5 26 (43.33%) Azure
6 22 (36.67%) Customer Service
7 20 (33.33%) Microsoft Excel
8 18 (30.00%) Finance
9 16 (26.67%) Entra ID
10 15 (25.00%) Break/Fix
10 15 (25.00%) Microsoft Intune
11 14 (23.33%) Problem-Solving
12 13 (21.67%) Ticket Management
12 13 (21.67%) OneDrive
12 13 (21.67%) Remote Desktop
12 13 (21.67%) Microsoft PowerPoint
13 11 (18.33%) Infrastructure Engineering
14 10 (16.67%) SQL
14 10 (16.67%) SLA
15 9 (15.00%) Windows Server
16 8 (13.33%) Linux
17 7 (11.67%) DNS
17 7 (11.67%) Continuous Improvement
18 6 (10.00%) Meraki
18 6 (10.00%) TCP/IP
18 6 (10.00%) Management Information System
18 6 (10.00%) Project Delivery
19 5 (8.33%) Wi-Fi
19 5 (8.33%) Manufacturing

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.33%) Confluence
2 3 (5.00%) Jupyter
2 3 (5.00%) SharePoint
3 2 (3.33%) Tomcat
Applications
1 20 (33.33%) Microsoft Excel
2 13 (21.67%) Microsoft PowerPoint
3 3 (5.00%) Microsoft Office
Business Applications
1 1 (1.67%) Dynamics AX
Cloud Services
1 35 (58.33%) Microsoft 365
2 26 (43.33%) Azure
3 16 (26.67%) Entra ID
4 13 (21.67%) OneDrive
5 5 (8.33%) GCP
6 3 (5.00%) OpenShift
6 3 (5.00%) Power Platform
Communications & Networking
1 13 (21.67%) Remote Desktop
2 7 (11.67%) DNS
3 6 (10.00%) TCP/IP
4 5 (8.33%) DHCP
4 5 (8.33%) Internet
4 5 (8.33%) Wi-Fi
5 3 (5.00%) Bluetooth
5 3 (5.00%) Firewall
5 3 (5.00%) WAN
6 2 (3.33%) Intranet
6 2 (3.33%) SD-WAN
6 2 (3.33%) SSL
6 2 (3.33%) VoIP
6 2 (3.33%) VPN
6 2 (3.33%) Wireless
7 1 (1.67%) LAN
Database & Business Intelligence
1 3 (5.00%) Metabase
1 3 (5.00%) Power BI
2 2 (3.33%) MySQL
2 2 (3.33%) SQL Server
Development Applications
1 5 (8.33%) JIRA
2 3 (5.00%) IBM UrbanCode
2 3 (5.00%) Visual Studio Code
General
1 31 (51.67%) Social Skills
2 18 (30.00%) Finance
3 5 (8.33%) Analytical Skills
3 5 (8.33%) Banking
3 5 (8.33%) Manufacturing
4 3 (5.00%) Documentation Skills
4 3 (5.00%) Presentation Skills
5 2 (3.33%) Legal
Libraries, Frameworks & Software Standards
1 3 (5.00%) .NET
1 3 (5.00%) COM
1 3 (5.00%) WinForms
Miscellaneous
1 6 (10.00%) Management Information System
2 5 (8.33%) Public Cloud
3 4 (6.67%) CCTV
4 3 (5.00%) Raspberry Pi
5 2 (3.33%) Driving Licence
6 1 (1.67%) Analytical Mindset
6 1 (1.67%) Hybrid Cloud
6 1 (1.67%) Life Science
6 1 (1.67%) Self-Motivation
Operating Systems
1 30 (50.00%) Windows
2 9 (15.00%) Windows Server
3 8 (13.33%) Linux
4 3 (5.00%) Windows 7
5 2 (3.33%) Unix
6 1 (1.67%) Android
6 1 (1.67%) Apple iOS
6 1 (1.67%) Mac OS
6 1 (1.67%) Windows 10
6 1 (1.67%) Windows Server 2019
Processes & Methodologies
1 22 (36.67%) Customer Service
2 15 (25.00%) Break/Fix
3 14 (23.33%) Problem-Solving
4 13 (21.67%) Ticket Management
5 11 (18.33%) Infrastructure Engineering
6 7 (11.67%) Continuous Improvement
7 6 (10.00%) Project Delivery
8 5 (8.33%) Agile
8 5 (8.33%) Customer-Centric Approach
8 5 (8.33%) Customer-Centricity
8 5 (8.33%) DevOps
8 5 (8.33%) Mentoring
8 5 (8.33%) Proactive Monitoring
8 5 (8.33%) Web Design
9 4 (6.67%) ITIL
10 3 (5.00%) Data Security
10 3 (5.00%) Disaster Recovery
10 3 (5.00%) Information Security Management
10 3 (5.00%) Security Management
10 3 (5.00%) Service Management
Programming Languages
1 10 (16.67%) SQL
2 3 (5.00%) C#
2 3 (5.00%) Groovy
2 3 (5.00%) PowerShell
2 3 (5.00%) VB
3 1 (1.67%) PL/SQL
Qualifications
1 4 (6.67%) A+ Certification
2 3 (5.00%) Degree
2 3 (5.00%) SC Cleared
2 3 (5.00%) Security Cleared
3 2 (3.33%) CCNA
3 2 (3.33%) Cisco Certification
Quality Assurance & Compliance
1 10 (16.67%) SLA
2 5 (8.33%) GDPR
3 1 (1.67%) ISO/IEC 27001
System Software
1 30 (50.00%) Active Directory
2 3 (5.00%) VMware Infrastructure
Systems Management
1 15 (25.00%) Microsoft Intune
2 3 (5.00%) Ansible
2 3 (5.00%) Progress Chef
2 3 (5.00%) Terraform
Vendors
1 38 (63.33%) Microsoft
2 6 (10.00%) Meraki
3 4 (6.67%) Salesforce
4 3 (5.00%) Google
4 3 (5.00%) IBM
4 3 (5.00%) Veeam
4 3 (5.00%) VMware
5 2 (3.33%) Atlassian
5 2 (3.33%) Cisco