Period
to 23 November 2017

The median annual salary for a 2nd Line Support Analyst was £25,000 in advertised job vacancies in Warrington during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
Cheshire > Warrington
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 77 79 100
Rank change year-on-year +2 +21 +2
Permanent jobs requiring a 2nd Line Support Analyst 5 1 1
As % of all permanent IT jobs advertised in Warrington 0.78% 0.16% 0.10%
As % of the Job Titles category 0.79% 0.17% 0.10%
Number of salaries quoted 1 1 1
Warrington median annual salary £25,000 £25,000 £23,500
Median salary % change year-on-year - +6.38% +2.17%
Cheshire median annual salary £23,750 £22,000 £27,000
% change year-on-year +7.95% -18.52% +8.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Warrington. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Warrington
Permanent vacancies in Warrington with a recognized job title 632 603 957
% of permanent IT jobs with a recognized job title 98.29% 95.87% 98.15%
Number of salaries quoted 509 524 856
Warrington median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - +7.14%
10th Percentile £20,500 £22,500 £22,500
90th Percentile £59,000 £52,500 £53,750
Cheshire median annual salary £42,500 £37,500 £40,000
% change year-on-year +13.33% -6.25% +2.56%

2nd Line Support Analyst
Job Vacancy Trend in Warrington

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Warrington.

Job vacancy trend for 2nd Line Support Analyst in Warrington

2nd Line Support Analyst
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Warrington.

Salary trend for 2nd Line Support Analyst in Warrington

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Warrington

For the 6 months to 23 November 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warrington region featuring 2nd Line Support Analyst in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) VMware
1 4 (80.00%) Windows Server 2008
1 4 (80.00%) Office 365
1 4 (80.00%) Windows Server
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 8
2 3 (60.00%) Windows 7
2 3 (60.00%) Citrix
2 3 (60.00%) ITIL Certification
2 3 (60.00%) ITIL
3 1 (20.00%) Microsoft Office
3 1 (20.00%) Service Delivery
3 1 (20.00%) Change Management
3 1 (20.00%) Management Information System
3 1 (20.00%) Configuration Management
3 1 (20.00%) Project Management
3 1 (20.00%) LAN
3 1 (20.00%) WAN
3 1 (20.00%) Active Directory
3 1 (20.00%) Microsoft Azure
3 1 (20.00%) Change Control
3 1 (20.00%) Hyper-V
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Infrastructure Management
3 1 (20.00%) Driving Licence
3 1 (20.00%) Computer Science
3 1 (20.00%) Problem Management
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Warrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Office 365
2 1 (20.00%) Microsoft Azure
Communications & Networking
1 1 (20.00%) LAN
1 1 (20.00%) WAN
Miscellaneous
1 1 (20.00%) Computer Science
1 1 (20.00%) Driving Licence
1 1 (20.00%) Management Information System
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
1 4 (80.00%) Windows Server 2008
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows 8
3 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Change Control
2 1 (20.00%) Change Management
2 1 (20.00%) Configuration Management
2 1 (20.00%) Infrastructure Management
2 1 (20.00%) Problem Management
2 1 (20.00%) Project Management
2 1 (20.00%) Service Delivery
Qualifications
1 3 (60.00%) ITIL Certification
2 1 (20.00%) SC Cleared
2 1 (20.00%) Security Cleared
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Hyper-V
1 1 (20.00%) VMware Infrastructure
Vendors
1 4 (80.00%) VMware
2 3 (60.00%) Citrix