The median annual salary for a 2nd Line Support was £26,500 in advertised job vacancies in Watford during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Hertfordshire / Watford
Rank 52 51 43
Rank change year-on-year -1 -8  
Permanent jobs requiring a 2nd Line Support 11 11 20
As % of all permanent IT jobs advertised in Watford 1.96% 1.88% 4.08%
As % of the Job Titles category 2.08% 1.94% 4.12%
Number of salaries quoted 9 11 20
Median salary £26,500 £28,000 £27,750
Median salary % change year-on-year -5.35% +0.90%  
90% offered a salary of more than £22,500 £23,500 £25,000
10% offered a salary of more than £28,000 £35,000 £29,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Watford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Watford
Permanent job vacancies with a job title containing a recognized job role 529 568 486
As % of all permanent IT job vacancies advertised in Watford 94.46% 96.93% 99.18%
Number of salaries quoted 442 493 370
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% -  
90% offered a salary of more than £25,000 £29,000 £27,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Watford

The job posting trend of jobs advertised in Watford that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Watford

2nd Line Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Watford.

Salary trend for 2nd Line Support in Watford

2nd Line Support Skill Set
Top 30 Related IT Skills in Watford

For the 6 months to 26 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region featuring 2nd Line Support in the job title.

1 9 (52.94%) Telecoms
1 9 (52.94%) Continuous Improvement
2 8 (47.06%) Windows
3 7 (41.18%) MS Excel
3 7 (41.18%) VoIP
3 7 (41.18%) Active Directory
4 6 (35.29%) 3G
4 6 (35.29%) MS Office
4 6 (35.29%) 4G
5 5 (29.41%) Windows 7
5 5 (29.41%) Office 365
5 5 (29.41%) Microsoft
6 4 (23.53%) MS Exchange
6 4 (23.53%) Windows Server 2008
6 4 (23.53%) Windows Server
7 3 (17.65%) Windows Server 2012
7 3 (17.65%) Windows 10
7 3 (17.65%) VMware
7 3 (17.65%) Wireless
8 2 (11.76%) Handset
8 2 (11.76%) Firewall
8 2 (11.76%) Data Security
8 2 (11.76%) Terminal Services
8 2 (11.76%) DHCP
8 2 (11.76%) TCP/IP
8 2 (11.76%) VPN
8 2 (11.76%) DNS
8 2 (11.76%) ITIL
8 2 (11.76%) Linux
8 2 (11.76%) vSphere

2nd Line Support Skill Set
Top Related IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) MS Exchange
2 2 (11.76%) Exchange Server 2010
2 2 (11.76%) Skype for Business
Applications
1 7 (41.18%) MS Excel
2 6 (35.29%) MS Office
Business Applications
1 1 (5.88%) Dynamics AX
Cloud Services
1 5 (29.41%) Office 365
2 2 (11.76%) Amazon AWS
2 2 (11.76%) Cloud Computing
Communications & Networking
1 7 (41.18%) VoIP
2 6 (35.29%) 3G
2 6 (35.29%) 4G
3 3 (17.65%) Wireless
4 2 (11.76%) DHCP
4 2 (11.76%) DNS
4 2 (11.76%) Firewall
4 2 (11.76%) Remote Desktop
4 2 (11.76%) Skype
4 2 (11.76%) TCP/IP
4 2 (11.76%) VPN
5 1 (5.88%) GPRS
5 1 (5.88%) GSM
5 1 (5.88%) Radio Access Network
5 1 (5.88%) WLAN
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server 2005
1 1 (5.88%) SQL Server 2008
Development Applications
1 2 (11.76%) JIRA
General
1 9 (52.94%) Telecoms
Miscellaneous
1 2 (11.76%) Analytical Skills
1 2 (11.76%) Data Centre
1 2 (11.76%) Handset
2 1 (5.88%) iPhone
Operating Systems
1 8 (47.06%) Windows
2 5 (29.41%) Windows 7
3 4 (23.53%) Windows Server
3 4 (23.53%) Windows Server 2008
4 3 (17.65%) Windows 10
4 3 (17.65%) Windows Server 2012
5 2 (11.76%) Linux
5 2 (11.76%) Mac OS
5 2 (11.76%) Red Hat Enterprise Linux
5 2 (11.76%) Windows 8
6 1 (5.88%) Android
6 1 (5.88%) Windows Server 2003
6 1 (5.88%) Windows XP
Processes & Methodologies
1 9 (52.94%) Continuous Improvement
2 2 (11.76%) Asset Management
2 2 (11.76%) Creative Problem-Solving
2 2 (11.76%) Data Security
2 2 (11.76%) Incident Management
2 2 (11.76%) Information Security
2 2 (11.76%) ITIL
2 2 (11.76%) Mentoring
2 2 (11.76%) Problem Management
2 2 (11.76%) Time Management
3 1 (5.88%) ERP
3 1 (5.88%) Line Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 1 (5.88%) Degree
System Software
1 7 (41.18%) Active Directory
2 2 (11.76%) Terminal Services
2 2 (11.76%) VMware ESXi
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) VMware Workstation
2 2 (11.76%) vSphere
3 1 (5.88%) XenApp
Vendors
1 5 (29.41%) Microsoft
2 3 (17.65%) VMware
3 1 (5.88%) Citrix
Watford, Hertfordshire
Senitor Associates
Posted: 4 days ago
Watford, Hertfordshire
Firway Consulting
Salary: From £24,000 to £27,000 per annum Circa £26000 + Bens
Posted: 4 days ago
Watford, Hertfordshire
Claremont Consulting Ltd
Salary: Up to £30,000 per annum
Posted: 2 days ago