Period
to 17 December 2017

The median annual salary for a 1st/2nd Line Support Engineer was £22,250 in advertised job vacancies in West Bromwich during the 6 months to 17 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

1st/2nd Line Support Engineer
West Midlands > West Bromwich
6 months to
17 Dec 2017
Same period 2016 Same period 2015
Rank 17 20 -
Rank change year-on-year +3 - -
Permanent jobs requiring a 1st/2nd Line Support Engineer 2 1 0
As % of all permanent IT jobs advertised in West Bromwich 3.33% 0.89% -
As % of the Job Titles category 3.33% 0.91% -
Number of salaries quoted 2 1 0
West Bromwich median annual salary £22,250 £25,000 -
Median salary % change year-on-year -11.00% - -
West Midlands median annual salary £22,250 £22,000 £27,500
% change year-on-year +1.14% -20.00% +30.95%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Bromwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Bromwich
Permanent vacancies in West Bromwich with a recognized job title 60 110 125
% of permanent IT jobs with a recognized job title 100.00% 98.21% 96.15%
Number of salaries quoted 60 89 107
West Bromwich median annual salary £50,000 £42,500 £42,000
Median salary % change year-on-year +17.65% +1.19% +2.44%
10th Percentile £31,000 £26,250 £24,000
90th Percentile £57,750 £62,500 £53,000
West Midlands median annual salary £40,000 £40,000 £40,000

1st/2nd Line Support Engineer Skill Set
Top 24 Co-occurring IT Skills in West Bromwich

For the 6 months to 17 December 2017, 1st/2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Bromwich region featuring 1st/2nd Line Support Engineer in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Firewall
1 2 (100.00%) Legal
1 2 (100.00%) Manufacturing
1 2 (100.00%) VMware
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) Windows Server
2 1 (50.00%) Virtual Servers
2 1 (50.00%) Veeam
2 1 (50.00%) vSphere
2 1 (50.00%) Exchange Server 2013
2 1 (50.00%) Remote Desktop
2 1 (50.00%) Exchange Server 2003
2 1 (50.00%) Microsoft Virtual Server
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Windows
2 1 (50.00%) MS Exchange
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) VPN
2 1 (50.00%) DNS

1st/2nd Line Support Engineer Skill Set
Co-occurring IT Skills in West Bromwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Exchange Server 2003
1 1 (50.00%) Exchange Server 2013
1 1 (50.00%) MS Exchange
Communications & Networking
1 2 (100.00%) Firewall
2 1 (50.00%) DHCP
2 1 (50.00%) DNS
2 1 (50.00%) Remote Desktop
2 1 (50.00%) TCP/IP
2 1 (50.00%) VPN
General
1 2 (100.00%) Legal
1 2 (100.00%) Manufacturing
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
1 1 (50.00%) Windows Server 2003
Processes & Methodologies
1 1 (50.00%) Disaster Recovery
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Microsoft Virtual Server
1 1 (50.00%) Virtual Servers
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) vSphere
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
2 1 (50.00%) Citrix
2 1 (50.00%) Veeam