2nd/3rd Line Support Engineer Jobs in West London

2nd/3rd Line Support Engineer
London > West London

The median 2nd/3rd Line Support Engineer salary in West London is £40,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 98 94 167
Rank change year-on-year -4 +73 -
Permanent jobs requiring a 2nd/3rd Line Support Engineer 1 2 1
As % of all permanent jobs advertised in West London 0.10% 0.20% 0.052%
As % of the Job Titles category 0.11% 0.21% 0.055%
Number of salaries quoted 1 2 1
10th Percentile - - -
25th Percentile £37,500 - £35,750
Median annual salary (50th Percentile) £40,000 £42,000 £36,500
Median % change year-on-year -4.76% +15.07% -
75th Percentile £42,500 - £37,250
90th Percentile - - -
London median annual salary £39,375 £42,000 £37,000
% change year-on-year -6.25% +13.51% +8.82%

All Permanent IT Job Vacancies
West London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West London with a recognized job title 945 933 1,813
% of permanent jobs with a recognized job title 95.94% 92.38% 95.02%
Number of salaries quoted 400 583 904
10th Percentile £28,500 £31,250 £32,500
25th Percentile £36,250 £40,000 £45,000
Median annual salary (50th Percentile) £42,093 £50,000 £60,000
Median % change year-on-year -15.81% -16.67% +4.35%
75th Percentile £65,313 £65,000 £76,250
90th Percentile £86,250 £83,750 £87,500
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

2nd/3rd Line Support Engineer
Job Vacancy Trend in West London

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in West London.

Job vacancy trend for 2nd/3rd Line Support Engineer in West London

2nd/3rd Line Support Engineer
Salary Trend in West London

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Engineer in West London.

Salary trend for 2nd/3rd Line Support Engineer in West London

2nd/3rd Line Support Engineer Skill Set
Top 23 Co-occurring Skills and Capabilities in West London

For the 6 months to 23 April 2024, 2nd/3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West London region featuring 2nd/3rd Line Support Engineer in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) CRM
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) VoIP
1 1 (100.00%) Google
1 1 (100.00%) VLAN
1 1 (100.00%) Webroot
1 1 (100.00%) PowerShell
1 1 (100.00%) Mac OS
1 1 (100.00%) Hyper-V
1 1 (100.00%) Azure
1 1 (100.00%) AWS
1 1 (100.00%) Google Workspace
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Mobile Device Management
1 1 (100.00%) Server Monitoring
1 1 (100.00%) GCP
1 1 (100.00%) Windows Server
1 1 (100.00%) Problem-Solving
1 1 (100.00%) ESET
1 1 (100.00%) Social Skills
1 1 (100.00%) Autotask
1 1 (100.00%) Remote Monitoring and Management

2nd/3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Azure
1 1 (100.00%) GCP
1 1 (100.00%) Google Workspace
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VLAN
1 1 (100.00%) VoIP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Mobile Device Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Remote Monitoring and Management
1 1 (100.00%) Server Monitoring
Programming Languages
1 1 (100.00%) PowerShell
System Software
1 1 (100.00%) Hyper-V
Systems Management
1 1 (100.00%) Autotask
Vendors
1 1 (100.00%) ESET
1 1 (100.00%) Google
1 1 (100.00%) Webroot