The median annual salary for a 3rd Line Support Analyst was £35,000 in advertised job vacancies in the West Midlands during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
England / West Midlands
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 213 218 225
Rank change year-on-year +5 +7  
Permanent jobs requiring a 3rd Line Support Analyst 14 20 4
As % of all permanent IT jobs advertised in the West Midlands 0.27% 0.32% 0.070%
As % of the Job Titles category 0.28% 0.34% 0.072%
Number of salaries quoted 9 19 3
Median salary £35,000 £34,250 £32,000
Median salary % change year-on-year +2.18% +7.03%  
UK excluding London median salary £35,000 £35,000 £33,000
% change year-on-year - +6.06%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4945 5959 5550
As % of all permanent IT job vacancies advertised in the West Midlands 96.92% 96.30% 96.82%
Number of salaries quoted 4190 4681 4627
Median salary £40,000 £38,750 £40,000
Median salary % change year-on-year +3.22% -3.12%  
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the West Midlands.

Salary trend for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing 3rd Line Support Analyst in the West Midlands over the 3 months to 24 June 2017.

Salary histogram for 3rd Line Support Analyst in the West Midlands

3rd Line Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the West Midlands region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 7 £35,000 +29.62%
Coventry -7 6 £26,876 -33.64%
Walsall +4 1 £30,000 -13.66%
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 24 June 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Analyst in the job title.

1 11 (52.38%) Microsoft
2 10 (47.62%) Apple
3 8 (38.10%) ITIL
3 8 (38.10%) Windows
4 7 (33.33%) Change Management
4 7 (33.33%) VMware
5 6 (28.57%) Information Security
5 6 (28.57%) Microsoft Office
5 6 (28.57%) Windows Server
5 6 (28.57%) Android
6 5 (23.81%) Finance
7 4 (19.05%) Cisco
7 4 (19.05%) SCCM
7 4 (19.05%) System Testing
7 4 (19.05%) Video Conferencing
7 4 (19.05%) VMware Infrastructure
7 4 (19.05%) MobileIron
8 3 (14.29%) Microsoft Azure
8 3 (14.29%) Windows Server 2008
8 3 (14.29%) Windows Server 2012
8 3 (14.29%) LAN
8 3 (14.29%) Active Directory
8 3 (14.29%) Citrix
8 3 (14.29%) Microsoft Certification
8 3 (14.29%) SQL
8 3 (14.29%) MS Exchange
8 3 (14.29%) Retail
8 3 (14.29%) Problem Management
9 2 (9.52%) VLAN
9 2 (9.52%) Windows Server 2003

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) MS Exchange
2 2 (9.52%) Exchange Server 2010
2 2 (9.52%) SharePoint
3 1 (4.76%) Blackberry Enterprise Server
3 1 (4.76%) Exchange Server 2007
Applications
1 6 (28.57%) Microsoft Office
Cloud Services
1 3 (14.29%) Microsoft Azure
2 2 (9.52%) Office 365
3 1 (4.76%) OneDrive
Communications & Networking
1 3 (14.29%) LAN
2 2 (9.52%) DHCP
2 2 (9.52%) DNS
2 2 (9.52%) SAN
2 2 (9.52%) TCP/IP
2 2 (9.52%) VLAN
3 1 (4.76%) ATM
3 1 (4.76%) Firewall
3 1 (4.76%) NAS
3 1 (4.76%) Network Security
3 1 (4.76%) WAN
Development Applications
1 1 (4.76%) Git (software)
1 1 (4.76%) Subversion
1 1 (4.76%) TortoiseSVN
1 1 (4.76%) Visual Studio
General
1 5 (23.81%) Finance
2 3 (14.29%) Retail
Miscellaneous
1 4 (19.05%) Video Conferencing
2 2 (9.52%) Data Centre
3 1 (4.76%) Blackberry
3 1 (4.76%) Enterprise Storage
3 1 (4.76%) iSeries
Operating Systems
1 8 (38.10%) Windows
2 6 (28.57%) Android
2 6 (28.57%) Windows Server
3 3 (14.29%) Windows Server 2008
3 3 (14.29%) Windows Server 2012
4 2 (9.52%) Windows Server 2003
Processes & Methodologies
1 8 (38.10%) ITIL
2 7 (33.33%) Change Management
3 6 (28.57%) Information Security
4 4 (19.05%) System Testing
5 3 (14.29%) Problem Management
6 2 (9.52%) Business Intelligence
7 1 (4.76%) Business Continuity
7 1 (4.76%) Infrastructure Monitoring
7 1 (4.76%) Network Monitoring
7 1 (4.76%) OO
7 1 (4.76%) Patch Management
7 1 (4.76%) PRINCE2
7 1 (4.76%) RAD
7 1 (4.76%) Server Patching
7 1 (4.76%) Server Virtualisation
7 1 (4.76%) Service Management
Programming Languages
1 3 (14.29%) SQL
2 1 (4.76%) C#
2 1 (4.76%) Delphi
2 1 (4.76%) Java
2 1 (4.76%) RPG
Qualifications
1 3 (14.29%) Microsoft Certification
2 1 (4.76%) MCP
2 1 (4.76%) MCSE
System Software
1 4 (19.05%) VMware Infrastructure
2 3 (14.29%) Active Directory
3 2 (9.52%) Hyper-V
3 2 (9.52%) Virtual Servers
3 2 (9.52%) XenApp
3 2 (9.52%) XenServer
4 1 (4.76%) BitLocker
4 1 (4.76%) Microsoft Virtual Server
4 1 (4.76%) vSphere
Systems Management
1 4 (19.05%) SCCM
2 1 (4.76%) Backup Exec
2 1 (4.76%) Microsoft Data Protection Manager
2 1 (4.76%) SCDPM
2 1 (4.76%) SCOM
Vendors
1 11 (52.38%) Microsoft
2 10 (47.62%) Apple
3 7 (33.33%) VMware
4 4 (19.05%) Cisco
4 4 (19.05%) MobileIron
5 3 (14.29%) Citrix
6 2 (9.52%) Dell
6 2 (9.52%) HP
7 1 (4.76%) CommVault
7 1 (4.76%) Dell Compellent
7 1 (4.76%) EMC
7 1 (4.76%) IBM
7 1 (4.76%) SolarWinds
7 1 (4.76%) Veeam
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 10 days ago