Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco IPCC over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Cisco IP Contact Center (IPCC)
England > West Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 326 - 325
Rank change year-on-year - +325 -2
Permanent jobs citing Cisco IPCC 3 0 5
As % of all permanent IT jobs advertised in the West Midlands 0.030% - 0.046%
As % of the Systems Management category 0.36% - 0.77%
Number of salaries quoted 0 0 4
West Midlands median annual salary - - £66,250
England median annual salary £42,758 £65,000 £52,000
% change year-on-year -34.22% +25.00% +15.56%

Cisco IPCC is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for systems management skills.

All Systems Management Skills
West Midlands
Permanent vacancies with a requirement for systems management skills 830 779 648
As % of all permanent IT jobs advertised in the West Midlands 8.22% 6.89% 5.94%
Number of salaries quoted 606 474 543
West Midlands median annual salary £42,500 £41,000 £42,500
Median salary % change year-on-year +3.66% -3.53% +8.97%
10th Percentile £27,000 £26,325 £26,250
90th Percentile £67,500 £66,250 £65,000
England median annual salary £54,000 £50,000 £50,000
% change year-on-year +8.00% - +5.26%

Cisco IPCC
Job Vacancy Trend in the West Midlands

Job postings citing Cisco IPCC as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Cisco IPCC in the West Midlands

Cisco IPCC
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC in the West Midlands.

Salary trend for Cisco IPCC in the West Midlands

Cisco IPCC
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco IPCC within the West Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 2 - -
Coventry - 1 - -
Cisco IPCC
England

For the 6 months to 20 November 2017, IT jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Cisco IPCC.

1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Service Delivery
2 2 (66.67%) Change Management
2 2 (66.67%) ITSM
2 2 (66.67%) Line Management
2 2 (66.67%) Data Centre
2 2 (66.67%) Incident Management
2 2 (66.67%) Problem Management
2 2 (66.67%) Matrix Management
2 2 (66.67%) Customer Requirements
2 2 (66.67%) Proactive Management
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Proactive Monitoring
3 1 (33.33%) Symposium
3 1 (33.33%) SCCM
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Cisco UCCE
3 1 (33.33%) Windows 7
3 1 (33.33%) Capacity Planning
3 1 (33.33%) F5
3 1 (33.33%) Change Control
3 1 (33.33%) Cisco CUCM
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Performance Tuning
3 1 (33.33%) Network Monitoring
3 1 (33.33%) Windows 10
3 1 (33.33%) Threat Analysis
3 1 (33.33%) Firewall
3 1 (33.33%) Windows

Cisco IPCC
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) Symposium
1 1 (33.33%) TCP/IP
Job Titles
1 2 (66.67%) Service Manager
1 2 (66.67%) Technical Leader
1 2 (66.67%) Technical Manager
1 2 (66.67%) Technical Services Manager
2 1 (33.33%) Network Engineer
2 1 (33.33%) Senior Network Engineer
2 1 (33.33%) Senior Technical Engineer
2 1 (33.33%) Technical Engineer
Miscellaneous
1 2 (66.67%) Data Centre
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
1 1 (33.33%) Windows 7
1 1 (33.33%) Windows Server 2008
1 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Service Management
2 2 (66.67%) Change Management
2 2 (66.67%) Customer Requirements
2 2 (66.67%) Incident Management
2 2 (66.67%) ITSM
2 2 (66.67%) Line Management
2 2 (66.67%) Matrix Management
2 2 (66.67%) Proactive Management
2 2 (66.67%) Problem Management
2 2 (66.67%) Service Delivery
3 1 (33.33%) Capacity Planning
3 1 (33.33%) Change Control
3 1 (33.33%) Network Monitoring
3 1 (33.33%) Performance Tuning
3 1 (33.33%) Proactive Monitoring
3 1 (33.33%) Threat Analysis
Systems Management
1 1 (33.33%) Cisco CUCM
1 1 (33.33%) Cisco UCCE
1 1 (33.33%) SCCM
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) F5
1 1 (33.33%) Microsoft