Period
to 23 September 2019

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 23 September 2019 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > West Midlands
6 months to
23 Sep 2019
Same period 2018 Same period 2017
Rank 173 119 202
Rank change year-on-year -54 +83 -38
Permanent jobs citing ITIL V3 96 215 126
As % of all permanent IT jobs advertised in the West Midlands 1.29% 2.49% 1.27%
As % of the Processes & Methodologies category 1.40% 2.74% 1.39%
Number of salaries quoted 83 80 85
West Midlands median annual salary £49,500 £36,000 £41,000
Median salary % change year-on-year +37.50% -12.20% -4.13%
10th Percentile £29,750 £22,250 £25,500
90th Percentile £72,500 £62,300 £72,500
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - -

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 6,879 7,861 9,091
As % of all permanent IT jobs advertised in the West Midlands 92.21% 91.05% 91.82%
Number of salaries quoted 5,450 6,005 7,478
West Midlands median annual salary £45,000 £44,000 £40,000
Median salary % change year-on-year +2.27% +10.00% -
10th Percentile £26,500 £26,000 £25,750
90th Percentile £70,000 £67,500 £63,750
England median annual salary £52,500 £50,140 £50,000
% change year-on-year +4.71% +0.28% -

ITIL V3
Job Vacancy Trend in the West Midlands

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL V3 in the West Midlands

ITIL V3
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the West Midlands.

Salary trend for ITIL V3 in the West Midlands

ITIL V3
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL V3 in the West Midlands over the 6 months to 23 September 2019.

Salary histogram for ITIL V3 in the West Midlands

ITIL V3
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the West Midlands region over the 6 months to 23 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -41 30 £70,000 +41.41% 3
Warwickshire -2 25 £46,000 -20.69%
Coventry -22 16 £34,023 -5.49% 2
Solihull -14 9 £50,000 - 2
Sutton Coldfield - 4 £53,750 -
Shropshire +6 3 £42,500 -22.73% 1
Wolverhampton +15 1 £47,500 - 3
Worcestershire -21 1 - -
ITIL V3
England

For the 6 months to 23 September 2019, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL V3.

1 96 (100.00%) ITIL
2 30 (31.25%) Service Management
2 30 (31.25%) VMware
3 28 (29.17%) Project Management
3 28 (29.17%) SLA
4 26 (27.08%) VMware Infrastructure
4 26 (27.08%) Hyper-V
5 25 (26.04%) Virtual Machines
6 24 (25.00%) Load Balancing
7 21 (21.88%) PRINCE2
8 20 (20.83%) Change Management
8 20 (20.83%) Telecoms
8 20 (20.83%) Azure
9 19 (19.79%) Self-Motivation
9 19 (19.79%) Data Centre
9 19 (19.79%) Presales
10 18 (18.75%) User Experience
10 18 (18.75%) Hybrid Cloud
10 18 (18.75%) Azure Active Directory
10 18 (18.75%) AWS
10 18 (18.75%) TOGAF
10 18 (18.75%) Windows
10 18 (18.75%) Web Services
10 18 (18.75%) SQL
10 18 (18.75%) Linux
11 17 (17.71%) Migration
11 17 (17.71%) Technical Architecture
11 17 (17.71%) Amazon EC2
11 17 (17.71%) Amazon S3
11 17 (17.71%) Cloud Computing

ITIL V3
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.17%) WebLogic
2 3 (3.13%) CMS
2 3 (3.13%) MS Exchange
3 2 (2.08%) Exchange Server 2010
3 2 (2.08%) SharePoint
4 1 (1.04%) Apache
4 1 (1.04%) IIS
Applications
1 7 (7.29%) Microsoft Office
2 1 (1.04%) Microsoft Excel
2 1 (1.04%) Microsoft PowerPoint
2 1 (1.04%) Microsoft Project
Business Applications
1 4 (4.17%) Remedy ITSM
Cloud Services
1 20 (20.83%) Azure
2 18 (18.75%) AWS
2 18 (18.75%) Azure Active Directory
3 17 (17.71%) Amazon CloudWatch
3 17 (17.71%) Amazon EC2
3 17 (17.71%) Amazon ECS
3 17 (17.71%) Amazon S3
3 17 (17.71%) AWS CloudFormation
3 17 (17.71%) Cloud Computing
3 17 (17.71%) Virtual Private Cloud
4 4 (4.17%) Office 365
5 1 (1.04%) Azure Stack
5 1 (1.04%) Power Platform
Communications & Networking
1 13 (13.54%) Firewall
2 9 (9.38%) Wireless
3 7 (7.29%) TCP/IP
3 7 (7.29%) VLAN
4 5 (5.21%) VoIP
5 4 (4.17%) Cisco ASA
5 4 (4.17%) LAN
5 4 (4.17%) WAN
6 2 (2.08%) Network Security
7 1 (1.04%) DNS
7 1 (1.04%) Ethernet
7 1 (1.04%) GPON
7 1 (1.04%) Internet
7 1 (1.04%) Intrusion Detection
7 1 (1.04%) IPv4
7 1 (1.04%) IPv6
7 1 (1.04%) MPLS
7 1 (1.04%) NAS
7 1 (1.04%) SAN
7 1 (1.04%) Wi-Fi
Database & Business Intelligence
1 17 (17.71%) Amazon DynamoDB
1 17 (17.71%) Amazon RDS
1 17 (17.71%) Azure SQL Database
2 6 (6.25%) MySQL
3 4 (4.17%) MongoDB
3 4 (4.17%) Relational Database
3 4 (4.17%) SQL Server
4 1 (1.04%) DB2
4 1 (1.04%) Power BI
Development Applications
1 3 (3.13%) MSI
General
1 20 (20.83%) Telecoms
2 7 (7.29%) Automotive
3 6 (6.25%) Billing
4 4 (4.17%) Multimedia
5 3 (3.13%) Public Sector
6 2 (2.08%) Finance
7 1 (1.04%) Aerospace
7 1 (1.04%) Banking
7 1 (1.04%) Local Government
7 1 (1.04%) Publishing
Job Titles
1 20 (20.83%) Architect
2 17 (17.71%) Solutions Architect
3 16 (16.67%) Cloud Architect
3 16 (16.67%) Cloud Solutions Architect
4 12 (12.50%) Support Engineer
5 10 (10.42%) Service Manager
6 7 (7.29%) Analyst
6 7 (7.29%) NOC Technician
7 6 (6.25%) IT Engineer
7 6 (6.25%) IT Support
7 6 (6.25%) IT Support Engineer
8 5 (5.21%) Applications Support
9 4 (4.17%) Applications Engineer
9 4 (4.17%) Applications Support Engineer
9 4 (4.17%) Billing Support
9 4 (4.17%) Billing Support Engineer
9 4 (4.17%) Change Manager
9 4 (4.17%) Provisioning Engineer
9 4 (4.17%) Release Manager
10 3 (3.13%) Asset and Configuration Manager
Libraries, Frameworks & Software Standards
1 18 (18.75%) Web Services
2 4 (4.17%) AngularJS
2 4 (4.17%) HTML
2 4 (4.17%) HTML5
2 4 (4.17%) jQuery
3 1 (1.04%) FreeSWITCH
3 1 (1.04%) RabbitMQ
Miscellaneous
1 19 (19.79%) Data Centre
1 19 (19.79%) Self-Motivation
2 18 (18.75%) Hybrid Cloud
2 18 (18.75%) User Experience
3 17 (17.71%) Private Cloud
3 17 (17.71%) Public Cloud
4 15 (15.63%) CCTV
5 7 (7.29%) Client/Server
6 5 (5.21%) Management Information System
7 4 (4.17%) Analytical Skills
7 4 (4.17%) CMDB
8 2 (2.08%) Greenfield Project
9 1 (1.04%) Cyber Kill Chain
9 1 (1.04%) Distributed Denial-of-Service
9 1 (1.04%) Driving Licence
9 1 (1.04%) Enterprise Storage
9 1 (1.04%) Security Operations Centre
Operating Systems
1 18 (18.75%) Linux
1 18 (18.75%) Windows
2 15 (15.63%) Windows Server
3 9 (9.38%) Red Hat Enterprise Linux
4 7 (7.29%) Windows Server 2008
5 5 (5.21%) CentOS
5 5 (5.21%) Unix
6 2 (2.08%) Windows 10
6 2 (2.08%) Windows Server 2012
7 1 (1.04%) HPUX
7 1 (1.04%) Ubuntu
Processes & Methodologies
1 96 (100.00%) ITIL
2 30 (31.25%) Service Management
3 28 (29.17%) Project Management
4 24 (25.00%) Load Balancing
5 21 (21.88%) PRINCE2
6 20 (20.83%) Change Management
7 19 (19.79%) Presales
8 18 (18.75%) TOGAF
9 17 (17.71%) Line Management
9 17 (17.71%) Migration
9 17 (17.71%) Technical Architecture
9 17 (17.71%) Technology Roadmap
10 14 (14.58%) Service Delivery
11 12 (12.50%) Continuous Improvement
11 12 (12.50%) Incident Management
11 12 (12.50%) Problem-Solving
12 9 (9.38%) Asset Management
12 9 (9.38%) Capacity Management
12 9 (9.38%) ITSM
12 9 (9.38%) Release Management
Programming Languages
1 18 (18.75%) SQL
2 5 (5.21%) Bash Shell
3 4 (4.17%) JavaScript
3 4 (4.17%) PHP
3 4 (4.17%) Python
4 3 (3.13%) PowerShell
Qualifications
1 7 (7.29%) Degree
2 6 (6.25%) Cisco Certification
2 6 (6.25%) Security Cleared
3 5 (5.21%) CCNA
3 5 (5.21%) CCNP
3 5 (5.21%) HNC
3 5 (5.21%) SC Cleared
4 4 (4.17%) MCSA
4 4 (4.17%) Microsoft Certification
5 2 (2.08%) CISA
5 2 (2.08%) ISO 27001 Lead Auditor
6 1 (1.04%) CEH
6 1 (1.04%) DV Cleared
6 1 (1.04%) GCIH
6 1 (1.04%) GIAC
6 1 (1.04%) ISEB
6 1 (1.04%) ISTQB
6 1 (1.04%) ISTQB Foundation Certification
6 1 (1.04%) ITIL Certification
6 1 (1.04%) MCSE
Quality Assurance & Compliance
1 28 (29.17%) SLA
2 11 (11.46%) ISO 9001
2 11 (11.46%) ISO/IEC 27001
3 5 (5.21%) ISO/IEC 20000
4 2 (2.08%) ITGC
4 2 (2.08%) Sarbanes-Oxley
5 1 (1.04%) GDPR
5 1 (1.04%) GPG13
5 1 (1.04%) ISO 22301
5 1 (1.04%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (1.04%) PCI DSS
5 1 (1.04%) QA
System Software
1 26 (27.08%) Hyper-V
1 26 (27.08%) VMware Infrastructure
2 25 (26.04%) Virtual Machines
3 12 (12.50%) Active Directory
4 7 (7.29%) VMware ESXi
5 3 (3.13%) VMware Server
6 1 (1.04%) BitLocker
6 1 (1.04%) Virtual Desktop
Systems Management
1 11 (11.46%) SCCM
2 7 (7.29%) Forefront Identity Manager
3 4 (4.17%) Nagios
3 4 (4.17%) Opscode Chef
3 4 (4.17%) Puppet
4 2 (2.08%) Netcool
4 2 (2.08%) OpenView
5 1 (1.04%) HAProxy
5 1 (1.04%) SCOM
5 1 (1.04%) SCVMM
Vendors
1 30 (31.25%) VMware
2 8 (8.33%) Red Hat
3 7 (7.29%) Barracuda Networks
4 6 (6.25%) BMC
4 6 (6.25%) Cisco
4 6 (6.25%) Oracle
4 6 (6.25%) Remedy
5 5 (5.21%) ServiceNow
6 4 (4.17%) CheckPoint
6 4 (4.17%) Ericsson
6 4 (4.17%) Microsoft
6 4 (4.17%) Percona
7 2 (2.08%) Citrix
7 2 (2.08%) HP
8 1 (1.04%) Comptel
8 1 (1.04%) Juniper
8 1 (1.04%) McAfee
8 1 (1.04%) Mitel
8 1 (1.04%) Nokia
8 1 (1.04%) SonicWALL