The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the West Midlands. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 23 June 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
England / West Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 226 231 215
Rank change year-on-year +5 -16  
Permanent jobs citing IVR 3 12 16
As % of all permanent IT jobs advertised in the West Midlands 0.058% 0.19% 0.28%
As % of the Miscellaneous category 0.15% 0.52% 0.83%
Number of salaries quoted 3 9 6
Median salary £30,000 £45,000 £55,000
Median salary % change year-on-year -33.33% -18.18%  
UK excluding London median salary £39,250 £41,500 £53,750
% change year-on-year -5.42% -22.79%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for generic IT skills.

Generic IT Skills
West Midlands
Permanent job vacancies with a requirement for generic IT skills 1939 2296 1936
As % of all permanent IT job vacancies advertised in the West Midlands 37.48% 36.90% 33.83%
Number of salaries quoted 1560 1653 1595
Median salary £40,000 £40,000 £38,000
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £25,500 £24,000 £25,000
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the West Midlands

IVR
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the West Midlands.

Salary trend for IVR in the West Midlands

IVR
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 3 £30,000 -33.33%
IVR
England

For the 6 months to 23 June 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for IVR.

1 10 (90.91%) VoIP
2 9 (81.82%) Telecoms
2 9 (81.82%) Mitel
3 7 (63.64%) Mobile Device Management
3 7 (63.64%) MobileIron
3 7 (63.64%) ADSL
3 7 (63.64%) Wi-Fi
3 7 (63.64%) VLAN
3 7 (63.64%) MPLS
4 2 (18.18%) Handset
5 1 (9.09%) Statistics
5 1 (9.09%) Cisco UCCE
5 1 (9.09%) Social Media
5 1 (9.09%) Unified Communications
5 1 (9.09%) Cisco UCCX
5 1 (9.09%) Cisco CUCM
5 1 (9.09%) Change Management
5 1 (9.09%) Cisco
5 1 (9.09%) IPv6
5 1 (9.09%) Alcatel-Lucent
5 1 (9.09%) Customer Acquisition
5 1 (9.09%) Analytical Skills
5 1 (9.09%) WebEx
5 1 (9.09%) XMPP

IVR
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 10 (90.91%) VoIP
2 7 (63.64%) ADSL
2 7 (63.64%) MPLS
2 7 (63.64%) VLAN
2 7 (63.64%) Wi-Fi
3 1 (9.09%) IPv6
3 1 (9.09%) Unified Communications
3 1 (9.09%) WebEx
General
1 9 (81.82%) Telecoms
Job Titles
1 7 (63.64%) Analyst
1 7 (63.64%) Telecoms Analyst
2 3 (27.27%) IT Analyst
3 2 (18.18%) Administrator
3 2 (18.18%) Mitel Support
3 2 (18.18%) Telecoms Administrator
4 1 (9.09%) Service Manager
4 1 (9.09%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 1 (9.09%) XMPP
Miscellaneous
1 2 (18.18%) Handset
2 1 (9.09%) Analytical Skills
2 1 (9.09%) Social Media
Processes & Methodologies
1 7 (63.64%) Mobile Device Management
2 1 (9.09%) Change Management
2 1 (9.09%) Customer Acquisition
2 1 (9.09%) Statistics
Systems Management
1 1 (9.09%) Cisco CUCM
1 1 (9.09%) Cisco UCCE
1 1 (9.09%) Cisco UCCX
Vendors
1 9 (81.82%) Mitel
2 7 (63.64%) MobileIron
3 1 (9.09%) Alcatel-Lucent
3 1 (9.09%) Cisco