Period
to 19 November 2017

The median annual salary for a Services Delivery Manager was £43,000 in advertised job vacancies in the West Midlands during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > West Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 300 295 227
Rank change year-on-year -5 -68 +45
Permanent jobs requiring a Services Delivery Manager 25 47 96
As % of all permanent IT jobs advertised in the West Midlands 0.25% 0.41% 0.88%
As % of the Job Titles category 0.26% 0.43% 0.91%
Number of salaries quoted 24 25 85
West Midlands median annual salary £43,000 £50,000 £51,000
Median salary % change year-on-year -14.00% -1.96% +2.00%
10th Percentile £33,625 £34,350 £37,500
90th Percentile £60,000 £57,500 £68,750
England median annual salary £53,000 £52,500 £52,500
% change year-on-year +0.95% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9662 11010 10558
% of permanent IT jobs with a recognized job title 96.39% 96.17% 96.58%
Number of salaries quoted 7945 8725 8776
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Services Delivery Manager
Job Vacancy Trend in the West Midlands

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Services Delivery Manager in the West Midlands

Services Delivery Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the West Midlands.

Salary trend for Services Delivery Manager in the West Midlands

Services Delivery Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Services Delivery Manager in the West Midlands over the 6 months to 19 November 2017.

Salary histogram for Services Delivery Manager in the West Midlands

Services Delivery Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the West Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 6 £46,500 -13.49%
Warwickshire +3 6 £57,500 +10.58%
Coventry - 5 £38,000 -
Solihull - 4 £44,500 -
Staffordshire +14 2 £40,000 -23.81%
Wolverhampton 0 1 £57,500 +107.21%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 19 November 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Services Delivery Manager in the job title.

1 25 (100.00%) Service Delivery
2 21 (84.00%) ITIL
3 9 (36.00%) Finance
4 7 (28.00%) ITIL Certification
5 6 (24.00%) SLA
6 5 (20.00%) Service Management
6 5 (20.00%) Retail
6 5 (20.00%) Problem Management
6 5 (20.00%) ITIL V3
6 5 (20.00%) Service Delivery Management
7 4 (16.00%) Mentoring
7 4 (16.00%) Analytical Skills
7 4 (16.00%) Stakeholder Management
8 3 (12.00%) Change Management
8 3 (12.00%) Project Management
8 3 (12.00%) SQL Server
8 3 (12.00%) Customer Requirements
9 2 (8.00%) Contract Management
9 2 (8.00%) Performance Metrics
9 2 (8.00%) Driving Licence
9 2 (8.00%) Windows Server
9 2 (8.00%) Oracle
9 2 (8.00%) SAP
9 2 (8.00%) PRINCE2
9 2 (8.00%) Windows
9 2 (8.00%) Linux
9 2 (8.00%) Microsoft
9 2 (8.00%) Active Directory
9 2 (8.00%) Internet
9 2 (8.00%) Sarbanes-Oxley

Services Delivery Manager Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.00%) Microsoft Excel
1 1 (4.00%) Microsoft PowerPoint
Business Applications
1 1 (4.00%) SAP CO
1 1 (4.00%) SAP FI
1 1 (4.00%) SAP FI/CO
Cloud Services
1 1 (4.00%) SaaS
Communications & Networking
1 2 (8.00%) Broadband
1 2 (8.00%) Internet
1 2 (8.00%) SMS
Database & Business Intelligence
1 3 (12.00%) SQL Server
General
1 9 (36.00%) Finance
2 5 (20.00%) Retail
3 2 (8.00%) Telecoms
4 1 (4.00%) Automotive
4 1 (4.00%) German Language
4 1 (4.00%) Legal
4 1 (4.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.00%) IDoc
Miscellaneous
1 4 (16.00%) Analytical Skills
2 2 (8.00%) Driving Licence
3 1 (4.00%) Virtual Team
Operating Systems
1 2 (8.00%) Linux
1 2 (8.00%) Windows
1 2 (8.00%) Windows Server
Processes & Methodologies
1 25 (100.00%) Service Delivery
2 21 (84.00%) ITIL
3 5 (20.00%) ITIL V3
3 5 (20.00%) Problem Management
3 5 (20.00%) Service Delivery Management
3 5 (20.00%) Service Management
4 4 (16.00%) Mentoring
4 4 (16.00%) Stakeholder Management
5 3 (12.00%) Change Management
5 3 (12.00%) Customer Requirements
5 3 (12.00%) Project Management
6 2 (8.00%) Continuous Improvement
6 2 (8.00%) Contract Management
6 2 (8.00%) Data Privacy
6 2 (8.00%) Data Security
6 2 (8.00%) Logistics
6 2 (8.00%) Performance Metrics
6 2 (8.00%) PRINCE2
6 2 (8.00%) Statistics
6 2 (8.00%) Supplier Management
Programming Languages
1 1 (4.00%) ABAP
1 1 (4.00%) SQL
Qualifications
1 7 (28.00%) ITIL Certification
2 1 (4.00%) ITIL Foundation Certificate
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (24.00%) SLA
2 2 (8.00%) Sarbanes-Oxley
System Software
1 2 (8.00%) Active Directory
Vendors
1 2 (8.00%) Microsoft
1 2 (8.00%) Oracle
1 2 (8.00%) SAP
1 2 (8.00%) VMware
2 1 (4.00%) ServiceNow