Period
to 19 November 2017

The median annual salary for a Technical Support Analyst was £23,750 in advertised job vacancies in West Yorkshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
Yorkshire > West Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 252 254 271
Rank change year-on-year +2 +17 -3
Permanent jobs requiring a Technical Support Analyst 8 26 35
As % of all permanent IT jobs advertised in West Yorkshire 0.12% 0.34% 0.38%
As % of the Job Titles category 0.12% 0.35% 0.39%
Number of salaries quoted 8 26 31
West Yorkshire median annual salary £23,750 £26,250 £24,500
Median salary % change year-on-year -9.52% +7.14% +2.08%
10th Percentile £21,250 £17,000 £21,000
90th Percentile £29,000 £33,750 £26,000
Yorkshire median annual salary £25,000 £25,000 £24,500
% change year-on-year - +2.04% -2.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6530 7466 9042
% of permanent IT jobs with a recognized job title 97.38% 98.12% 97.76%
Number of salaries quoted 5509 6449 7308
West Yorkshire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,000 £25,220
90th Percentile £61,250 £63,750 £60,000
Yorkshire median annual salary £41,250 £40,000 £40,000
% change year-on-year +3.13% - +6.67%

Technical Support Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Technical Support Analyst in West Yorkshire

Technical Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in West Yorkshire.

Salary trend for Technical Support Analyst in West Yorkshire

Technical Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wakefield - 5 £22,500 -
Keighley - 2 £29,000 -
Dewsbury - 1 £27,500 -
Technical Support Analyst
Yorkshire

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 19 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Technical Support Analyst in the job title.

1 7 (87.50%) VMware Infrastructure
1 7 (87.50%) Veeam
1 7 (87.50%) VMware
2 5 (62.50%) Backup Exec
2 5 (62.50%) Microsoft
2 5 (62.50%) Active Directory
2 5 (62.50%) NetApp
2 5 (62.50%) Hyper-V
2 5 (62.50%) Server Building
2 5 (62.50%) Syncsort
2 5 (62.50%) Retail
2 5 (62.50%) Remote Desktop
3 2 (25.00%) Windows Server
3 2 (25.00%) Server Virtualisation
3 2 (25.00%) vCenter Server
3 2 (25.00%) Network Virtualisation
3 2 (25.00%) VLAN
3 2 (25.00%) WSUS
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) Driving Licence
3 2 (25.00%) vSphere
3 2 (25.00%) Network Management
3 2 (25.00%) Exchange Server 2010
3 2 (25.00%) Capacity Management
3 2 (25.00%) Windows Server 2012
3 2 (25.00%) Windows
3 2 (25.00%) MS Exchange
3 2 (25.00%) DHCP
3 2 (25.00%) DNS
3 2 (25.00%) Disaster Recovery

Technical Support Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Exchange Server 2010
1 2 (25.00%) MS Exchange
Communications & Networking
1 5 (62.50%) Remote Desktop
2 2 (25.00%) DHCP
2 2 (25.00%) DNS
2 2 (25.00%) Firewall
2 2 (25.00%) VLAN
General
1 5 (62.50%) Retail
2 2 (25.00%) Finance
Miscellaneous
1 2 (25.00%) Driving Licence
1 2 (25.00%) Replication
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows Server
1 2 (25.00%) Windows Server 2008
1 2 (25.00%) Windows Server 2012
Processes & Methodologies
1 5 (62.50%) Server Building
2 2 (25.00%) Capacity Management
2 2 (25.00%) Disaster Recovery
2 2 (25.00%) Network Management
2 2 (25.00%) Network Virtualisation
2 2 (25.00%) Server Virtualisation
3 1 (12.50%) ERP
Programming Languages
1 1 (12.50%) SQL
System Software
1 7 (87.50%) VMware Infrastructure
2 5 (62.50%) Active Directory
2 5 (62.50%) Hyper-V
3 2 (25.00%) vSphere
Systems Management
1 5 (62.50%) Backup Exec
2 2 (25.00%) vCenter Server
2 2 (25.00%) WSUS
Vendors
1 7 (87.50%) Veeam
1 7 (87.50%) VMware
2 5 (62.50%) Microsoft
2 5 (62.50%) NetApp
2 5 (62.50%) Syncsort