Service Desk Team Leader Jobs in West Yorkshire

Service Desk Team Lead
Yorkshire > West Yorkshire

The median Service Desk Team Lead salary in West Yorkshire is £31,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 147 240 214
Rank change year-on-year +93 -26 -
Permanent jobs requiring a Service Desk Team Leader 10 3 2
As % of all permanent jobs advertised in West Yorkshire 0.33% 0.057% 0.043%
As % of the Job Titles category 0.35% 0.061% 0.044%
Number of salaries quoted 9 3 2
10th Percentile - - £36,525
25th Percentile £29,750 £47,500 £36,938
Median annual salary (50th Percentile) £31,500 £50,000 £38,750
Median % change year-on-year -37.00% +29.03% -
75th Percentile £33,250 £52,500 £40,438
90th Percentile £47,500 - £40,775
Yorkshire median annual salary £31,500 £50,000 £35,000
% change year-on-year -37.00% +42.86% +16.67%

All Permanent IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 2,896 4,916 4,534
% of permanent jobs with a recognized job title 95.96% 93.32% 97.07%
Number of salaries quoted 2,115 2,384 3,193
10th Percentile £28,000 £31,250 £30,000
25th Percentile £37,500 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £68,750 £72,922 £67,500
90th Percentile £83,750 £86,250 £81,850
Yorkshire median annual salary £49,000 £54,882 £50,000
% change year-on-year -10.72% +9.76% +5.26%

Service Desk Team Leader
Job Vacancy Trend in West Yorkshire

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Desk Team Leader in West Yorkshire

Service Desk Team Leader
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Team Leader in West Yorkshire.

Salary trend for Service Desk Team Leader in West Yorkshire

Service Desk Team Leader
Salary Histogram in West Yorkshire

Salary distribution for jobs citing Service Desk Team Leader in West Yorkshire over the 6 months to 23 April 2024.

Salary histogram for Service Desk Team Leader in West Yorkshire

Service Desk Team Leader
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the West Yorkshire region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Castleford - 7 £31,500 -
Leeds +48 1 - -
Bradford - 1 £45,000 -
Service Desk Team Leader
Yorkshire

Service Desk Team Leader Skill Set
Top 27 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 23 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring Service Desk Team Leader in the job title.

1 10 (100.00%) Social Skills
2 7 (70.00%) Documentation Skills
2 7 (70.00%) Customer Service
2 7 (70.00%) Commercial Awareness
3 2 (20.00%) Ticket Management
4 1 (10.00%) Dynatrace
4 1 (10.00%) Grafana
4 1 (10.00%) Decision-Making
4 1 (10.00%) Problem-Solving
4 1 (10.00%) Critical Thinking
4 1 (10.00%) Public Sector
4 1 (10.00%) Conflict Resolution
4 1 (10.00%) JIRA
4 1 (10.00%) QA
4 1 (10.00%) Time Management
4 1 (10.00%) SC Cleared
4 1 (10.00%) Security Cleared
4 1 (10.00%) AWS
4 1 (10.00%) Splunk
4 1 (10.00%) Continuous Improvement
4 1 (10.00%) GitHub
4 1 (10.00%) ServiceNow
4 1 (10.00%) Mentoring
4 1 (10.00%) Amazon CloudWatch
4 1 (10.00%) ITIL
4 1 (10.00%) SLA
4 1 (10.00%) Collaborative Culture

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (10.00%) Amazon CloudWatch
1 1 (10.00%) AWS
1 1 (10.00%) GitHub
Development Applications
1 1 (10.00%) JIRA
General
1 10 (100.00%) Social Skills
2 7 (70.00%) Documentation Skills
3 1 (10.00%) Public Sector
Processes & Methodologies
1 7 (70.00%) Commercial Awareness
1 7 (70.00%) Customer Service
2 2 (20.00%) Ticket Management
3 1 (10.00%) Collaborative Culture
3 1 (10.00%) Conflict Resolution
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Critical Thinking
3 1 (10.00%) Decision-Making
3 1 (10.00%) ITIL
3 1 (10.00%) Mentoring
3 1 (10.00%) Problem-Solving
3 1 (10.00%) Time Management
Qualifications
1 1 (10.00%) SC Cleared
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) QA
1 1 (10.00%) SLA
Systems Management
1 1 (10.00%) Grafana
Vendors
1 1 (10.00%) Dynatrace
1 1 (10.00%) ServiceNow
1 1 (10.00%) Splunk