Period
to 19 November 2017

The median annual salary for a 2nd Line Support was £24,000 in advertised job vacancies in Wigan during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Manchester > Wigan
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 32 27 23
Rank change year-on-year -5 -4 +15
Permanent jobs requiring a 2nd Line Support 1 4 3
As % of all permanent IT jobs advertised in Wigan 0.85% 3.60% 2.42%
As % of the Job Titles category 0.86% 3.77% 2.44%
Number of salaries quoted 1 4 3
Wigan median annual salary £24,000 £20,250 £19,000
Median salary % change year-on-year +18.52% +6.58% -30.91%
10th Percentile £23,500 £19,000 £18,500
90th Percentile £24,500 £21,250 £19,500
Manchester median annual salary £24,500 £22,500 £22,750
% change year-on-year +8.89% -1.10% -3.19%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wigan. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wigan
Permanent vacancies in Wigan with a recognized job title 116 106 123
% of permanent IT jobs with a recognized job title 99.15% 95.50% 99.19%
Number of salaries quoted 107 98 114
Wigan median annual salary £34,000 £32,500 £32,500
Median salary % change year-on-year +4.62% - -
10th Percentile £21,250 £21,925 £21,250
90th Percentile £53,750 £47,500 £45,000
Manchester median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% +6.67%

2nd Line Support
Job Vacancy Trend in Wigan

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Wigan.

Job vacancy trend for 2nd Line Support in Wigan

2nd Line Support
Salary Trend in Wigan

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Wigan.

Salary trend for 2nd Line Support in Wigan

2nd Line Support Skill Set
Top 13 Co-occurring IT Skills in Wigan

For the 6 months to 19 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wigan region featuring 2nd Line Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) E-Commerce
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Veritas
1 1 (100.00%) VMware
1 1 (100.00%) NetBackup
1 1 (100.00%) HP Data Protector
1 1 (100.00%) Mobile App
1 1 (100.00%) Windows Server

2nd Line Support Skill Set
Co-occurring IT Skills in Wigan by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
Miscellaneous
1 1 (100.00%) Mobile App
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) E-Commerce
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) HP Data Protector
1 1 (100.00%) NetBackup
Vendors
1 1 (100.00%) HP
1 1 (100.00%) Veritas
1 1 (100.00%) VMware