Period
to 22 January 2018

The median annual salary for a 2nd Line Support Engineer was £31,000 in advertised job vacancies in Woking during the 6 months to 22 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Surrey > Woking
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 56 - 68
Rank change year-on-year - +68 -1
Permanent jobs requiring a 2nd Line Support Engineer 1 0 11
As % of all permanent IT jobs advertised in Woking 0.24% - 1.78%
As % of the Job Titles category 0.25% - 1.87%
Number of salaries quoted 1 0 13
Woking median annual salary £31,000 - £27,500
10th Percentile £30,500 - £23,200
90th Percentile £31,500 - £32,000
Surrey median annual salary £25,000 £27,500 £28,000
% change year-on-year -9.09% -1.79% -2.61%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Woking. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Woking
Permanent vacancies in Woking with a recognized job title 399 541 588
% of permanent IT jobs with a recognized job title 96.84% 98.36% 94.99%
Number of salaries quoted 358 491 554
Woking median annual salary £43,000 £47,500 £42,500
Median salary % change year-on-year -9.47% +11.76% -5.56%
10th Percentile £28,500 £26,250 £26,250
90th Percentile £62,950 £62,500 £57,000
Surrey median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

2nd Line Support Engineer
Job Vacancy Trend in Woking

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Woking.

Job vacancy trend for 2nd Line Support Engineer in Woking

2nd Line Support Engineer
Salary Trend in Woking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Woking.

Salary trend for 2nd Line Support Engineer in Woking

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Woking

For the 6 months to 22 January 2018, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Woking region featuring 2nd Line Support Engineer in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) MCP
1 1 (100.00%) Windows
1 1 (100.00%) Windows 2000
1 1 (100.00%) IBM Notes
1 1 (100.00%) Client/Server
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) VPN
1 1 (100.00%) SLA
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) CCNA
1 1 (100.00%) Active Directory
1 1 (100.00%) HP
1 1 (100.00%) Cisco Certification
1 1 (100.00%) Avaya
1 1 (100.00%) Lotus
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Blackberry
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Back Office
1 1 (100.00%) QA
1 1 (100.00%) BlackBerry Internet Service
1 1 (100.00%) SCCM
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Woking by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Exchange Server 2010
1 1 (100.00%) IBM Notes
1 1 (100.00%) MS Exchange
Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) VPN
General
1 1 (100.00%) Back Office
Miscellaneous
1 1 (100.00%) Blackberry
1 1 (100.00%) Client/Server
1 1 (100.00%) Virtual Team
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 2000
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows 8
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows XP
Processes & Methodologies
1 1 (100.00%) Break/Fix
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) MCP
Quality Assurance & Compliance
1 1 (100.00%) QA
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) BlackBerry Internet Service
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Avaya
1 1 (100.00%) Cisco
1 1 (100.00%) HP
1 1 (100.00%) Lotus
1 1 (100.00%) Microsoft