2nd/3rd Line Support Jobs in Worcestershire

2nd/3rd Line Support
West Midlands > Worcestershire

The median 2nd/3rd Line Support salary in Worcestershire is £33,250 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 52 - 43
Rank change year-on-year - - -
Permanent jobs requiring a 2nd/3rd Line Support 2 0 1
As % of all permanent jobs advertised in Worcestershire 0.43% - 0.35%
As % of the Job Titles category 0.47% - 0.39%
Number of salaries quoted 2 0 1
10th Percentile £30,025 - -
25th Percentile £30,438 - £28,500
Median annual salary (50th Percentile) £33,250 - £29,000
75th Percentile £36,438 - £29,500
90th Percentile £37,075 - -
West Midlands median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +12.07%

All Permanent IT Job Vacancies
Worcestershire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 426 180 256
% of permanent jobs with a recognized job title 92.21% 98.36% 90.78%
Number of salaries quoted 369 134 173
10th Percentile £25,000 £26,250 £25,150
25th Percentile £28,750 £36,938 £33,000
Median annual salary (50th Percentile) £45,000 £45,000 £44,388
Median % change year-on-year - +1.38% +10.97%
75th Percentile £55,000 £58,750 £56,500
90th Percentile £61,250 £69,625 £62,500
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

2nd/3rd Line Support
Job Vacancy Trend in Worcestershire

Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for 2nd/3rd Line Support in Worcestershire

2nd/3rd Line Support
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support in Worcestershire.

Salary trend for 2nd/3rd Line Support in Worcestershire

2nd/3rd Line Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support within the Worcestershire region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bromsgrove - 2 £33,250 -
2nd/3rd Line Support
West Midlands

2nd/3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Worcestershire

For the 6 months to 23 April 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring 2nd/3rd Line Support in the job title.

1 2 (100.00%) Firewall
1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) Windows Server
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Windows 10
1 2 (100.00%) Social Skills
1 2 (100.00%) Datto
2 1 (50.00%) Autotask
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Documentation Skills
2 1 (50.00%) Quality Management
2 1 (50.00%) Failover Clustering
2 1 (50.00%) Decision-Making
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Windows Server 2016
2 1 (50.00%) Windows Server 2019
2 1 (50.00%) Azure Sentinel
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Mobile Device Management
2 1 (50.00%) Jamf Pro
2 1 (50.00%) OneDrive
2 1 (50.00%) Entra ID
2 1 (50.00%) Driving Licence
2 1 (50.00%) Google Workspace
2 1 (50.00%) Apple
2 1 (50.00%) Sage
2 1 (50.00%) Sophos

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Azure Sentinel
2 1 (50.00%) Entra ID
2 1 (50.00%) Google Workspace
2 1 (50.00%) OneDrive
Communications & Networking
1 2 (100.00%) Firewall
2 1 (50.00%) DHCP
2 1 (50.00%) DNS
2 1 (50.00%) Ethernet
2 1 (50.00%) LAN
2 1 (50.00%) SMTP
2 1 (50.00%) TCP/IP
2 1 (50.00%) VLAN
2 1 (50.00%) VoIP
2 1 (50.00%) VPN
2 1 (50.00%) WAN
2 1 (50.00%) Wi-Fi
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Documentation Skills
Miscellaneous
1 1 (50.00%) Clustering
1 1 (50.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server
2 1 (50.00%) Mac OS
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Windows Server 2016
2 1 (50.00%) Windows Server 2019
Processes & Methodologies
1 1 (50.00%) Decision-Making
1 1 (50.00%) Mobile Device Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Quality Management
Programming Languages
1 1 (50.00%) PowerShell
Qualifications
1 1 (50.00%) Degree
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) VMware Infrastructure
Systems Management
1 2 (100.00%) Microsoft Intune
2 1 (50.00%) Autotask
2 1 (50.00%) Failover Clustering
2 1 (50.00%) Jamf Pro
2 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Datto
2 1 (50.00%) Apple
2 1 (50.00%) Draytek
2 1 (50.00%) Microsoft
2 1 (50.00%) Sage
2 1 (50.00%) Sophos
2 1 (50.00%) Veeam
2 1 (50.00%) VMware
2 1 (50.00%) Webroot