Period
to 13 June 2021

The median annual salary for a 1st/2nd Line Help Desk Support was £39,000 in advertised job vacancies in Yorkshire during the 6 months to 13 June 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

1st/2nd Line Help Desk Support
England > Yorkshire
6 months to
13 Jun 2021
Same period 2020 Same period 2019
Rank 239 - 302
Rank change year-on-year - +302 -
Permanent jobs requiring a 1st/2nd Line Help Desk Support 4 0 1
As % of all permanent jobs advertised in Yorkshire 0.071% - 0.013%
As % of the Job Titles category 0.075% - 0.014%
Number of salaries quoted 4 0 1
10th Percentile " " "
25th Percentile £38,500 " £22,750
Median annual salary (50th Percentile) £39,000 - £23,500
75th Percentile £39,500 " £24,250
90th Percentile " " "
England median annual salary £39,000 £23,750 £25,279
% change year-on-year +64.21% -6.05% +14.90%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 5,301 4,081 7,392
% of permanent IT jobs with a recognized job title 94.19% 95.98% 97.46%
Number of salaries quoted 4,248 3,527 6,059
10th Percentile £27,500 £27,500 £24,100
25th Percentile £36,250 £35,000 £32,000
Median annual salary (50th Percentile) £47,500 £45,000 £42,500
Median % change year-on-year +5.56% +5.88% -
75th Percentile £60,000 £57,500 £53,750
90th Percentile £70,000 £67,500 £62,500
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

1st/2nd Line Help Desk Support
Job Vacancy Trend in Yorkshire

Job postings that featured 1st/2nd Line Help Desk Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 1st/2nd Line Help Desk Support in Yorkshire

1st/2nd Line Help Desk Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 1st/2nd Line Help Desk Support in Yorkshire.

Salary trend for 1st/2nd Line Help Desk Support in Yorkshire

1st/2nd Line Help Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Help Desk Support within the Yorkshire region over the 6 months to 13 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire - 4 £39,000 -
1st/2nd Line Help Desk Support
England

1st/2nd Line Help Desk Support Skill Set
Top 6 Co-occurring IT Skills in Yorkshire

For the 6 months to 13 June 2021, 1st/2nd Line Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 1st/2nd Line Help Desk Support in the job title.

1 4 (100.00%) .NET
1 4 (100.00%) Microsoft
1 4 (100.00%) AWS
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Presales
1 4 (100.00%) Social Skills

1st/2nd Line Help Desk Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) AWS
General
1 4 (100.00%) Social Skills
Libraries, Frameworks & Software Standards
1 4 (100.00%) .NET
Processes & Methodologies
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Presales
Vendors
1 4 (100.00%) Microsoft